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Tips and advice

Arrange crockery so that items do not 
touch each other. Arrange large 
crockery in the lower rack and smaller 
crockery in the upper rack.

Load cups at an angle to facilitate 
water drainage.

Generally speaking, place cutlery in 
the basket with the handles positioned 
downwards, but ensure that any sharp 
knives and forks that might cause 
injury are placed in the basket with the 
handles positioned upwards.

Make sure the water jet can reach all 
loaded items and that the spray arms 
turn freely.

Important

• Fill the detergent dispenser and check 

the salt and rinse aid level. 

• Do not use the appliance for items not 

suitable for washing in a dishwasher, 
for example: wooden items, 
aluminium, plastic utensils, tin, hand-
decorated crockery (unglazed), silver 
cutlery.

• Do not put liquid fat in the dishwasher 

(e.g. oil used for frying) or candle wax.

• If a fault occurs or you wish to change 

the current programme, press the 
“START” button for about 5 seconds 
until the Start indicator lamp switches 
off.

• If regeneration salt is to be added, 

immediately start a wash programme 
in order to eliminate any residual salt 
(rinsing alone is not sufficient).

• Sometimes even though the 

regeneration salt container has been 
filled, the corresponding indicator 
lamp (if fitted) will light up during the 
first wash cycle after filling with salt.

• Before starting a wash programme, 

make sure that the spray arms can turn 
freely and are not impeded by crockery 
or cutlery.

• Only switch off the dishwasher once the 

“Start” indicator lamp has switched off.
If the dishwasher is switched off during a 
wash cycle, when switched on again it 
will resume the cycle from where it was 
interrupted without having to start it 
again

.

If a fault occurs, before contacting our 
After-Sales Service, make the following 
checks to try and remedy the problem:

The dishwasher is not working:

Is the plug properly inserted in the wall 
socket?

Is there a power failure?

Is the dishwasher switched on?

Has the Start button been pressed?

Has the delayed start timer been set 
(if fitted)?

Is the water supply tap on? 

Is the flow of water obstructed by 
impurities? If so, close the water supply 
tap, detach the water hose and clean the 
filter. Then re-connect the water hose to 
the tap and open the water tap once 
again.

Are the filters clogged? (See “Care and 
maintenance” chapter in the user 
instructions).

Is the door closed properly?

Is a fault indicated? 
(The Start indicator lamp flashes).
Start the programme again from the 
beginning: press the Start button for 
about 5 seconds, until the Start indicator 
lamp switches off.

Select a new programme and press the 
Start button.

Crockery still dirty after washing:

Was the crockery loaded properly?

Crockery must be loaded facing 
downwards; this is important, especially 
for large items of crockery.

The water jets must spray the entire 
surface of all items.

Make sure that crockery and cutlery are 
arranged properly.

Have you selected the correct 
programme? 

Did you use too much or too little 
detergent? (The use of poor quality 
detergents may result in less effective 
washing).

Are the filters clogged or incorrectly 
assembled? (See “Care and Maintenance” 
chapter in the user instructions).

Are the spray arms blocked or the nozzles 
clogged? (See “Care and Maintenance” 
chapter in the user instructions).

Is the lower spray arm correctly fitted?

Is the salt container cap (water softening 
system) screwed down?

Marked crockery:

Is the water hardness level selector not 
properly adjusted? See (“Filling the salt 
container” in the user instructions).

Is the salt container empty? (See “Filling 
the salt container” in the user 
instructions).

Was insufficient detergent used? 
(See “Filling the detergent dispenser” in 
the user instructions).

Marked glasses and cutlery:

Was too much rinse aid used? 
(See “Filling the rinse aid dispenser” in the 
user instructions).

Note: with some models, when the Start button 
is pressed a pre-wash cycle precedes the 
actual wash programme; this regenerates the 
water softening system.

If after carrying out the above checks the 
malfunction persists or appears again, 
turn the appliance off and turn off the 
water supply tap, then call our After-Sales 
Service (see guarantee). Please specify:

The nature of the fault.

The appliance type and model.

The service code (the number after the 
word Service on the adhesive rating plate) 
inside the door on the right-hand side.

Your full address and telephone number.

AFTER-SALES 

SERVICE

Troubleshooting Guide

Please read the user instructions carefully.

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