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GB 10

TROUBLESHOOTING GUIDE

Your washing machine is equipped with various automatic safety functions. These enable faults to be 
detected in good time and the safety system can react appropriately. These faults are frequently so minor 
that they can be removed within a few minutes.

Problem

Causes, Solutions, Tips

Appliance does not start, 
no indicator lamps are on

• Plug is not properly inserted in socket.
• Socket or fuse does not function correctly (use a table lamp or similar 

appliance to test it).

• the “On/Off” button has not been pressed (if available on your model).

Appliance does not start 
although “Start/Pause” 
has been pressed

• Door is not properly closed.

Appliance stops during the 
programme, and the 
“Start/Pause” light flashes

• “Rinse hold” option is activated (if available on your model) and 

(Rinse hold) lights up in the programme sequence indicator - 

terminate “Rinse hold” by pressing “Start/Pause” or by choosing and 
starting “Drain” programme (see separate programme chart).

• Programme has been changed - reselect desired programme and press 

“Start/Pause”.

• Programme has been interrupted and eventually door has been opened - 

close door and restart programme by pressing “Start/Pause”.

• The appliance’s safety system has been activated (see “Description of red 

indications” in your programme chart).

• Water tap is not opened or water inlet hose is kinked (“Water tap closed” 

indication lights up).

Detergent dispenser 
contains residues from 
detergent and/or additives

• Separator in main wash chamber is not correctly installed or not adapted 

to use of powder and liquid detergent (see “Detergents And Additives”).

• Water entering is not enough; the mesh filters of the water supply could 

be blocked (see “Care And Maintenance”).

Appliance vibrates during 
spin cycle

• Transport bolts have not been removed; before using the machine, it 

is imperative that the transport bolts are removed.

• Appliance is not level / not standing firmly on all four feet (see separate 

“Installation Guide”).

Final spin results are poor The appliance has an imbalance detection and correction system. If 

individual heavy items are loaded (e.g. bathrobes), this system may reduce 
the spin speed automatically or even interrupt the spin completely in order 
to protect the washing machine.
• Heavy item(s) prevented spinning; add smaller articles of laundry and 

repeat spin cycle.

• Excessive foam formation prevented spinning; select and start “Rinse & 

Spin” programme. Avoid excessive detergent dosing (see “Detergents 
And Additives”).

• “Variable spin” button (if available on your model) has been set to a low 

spin speed, or “No spin” option (if available on your model) has been 
activated.

30110447GB.fm  Page 10  Thursday, May 10, 2007  12:35 PM

Black process 45.0° 100.0 LPI 

Summary of Contents for 49

Page 1: ...NE DOOR BEFORE THE FIRST WASH CYCLE PREPARATION OF THE WASHING DETERGENTS AND ADDITIVES REMOVING THE FILTER DRAINING RESIDUAL WATER CARE AND MAINTENANCE TROUBLESHOOTING GUIDE AFTER SALES SERVICE TRANSPORT HANDLING ELECTRICAL CONNECTION 30110447GB fm Page 1 Thursday May 10 2007 12 35 PM Black process 45 0 100 0 LPI ...

Page 2: ...ctor Water pressure flow pressure 100 1000 kPa 1 10 bar Use only new hoses to connect the washing machine to the water supply Used hoses must not be used and should be discarded 5 Drain Connect the drain hose to the siphon If the washing machine is connected to an integrated drainage system ensure the latter is equipped with a vent to avoid simultaneous loading and draining of water siphoning effe...

Page 3: ...ng of this product The symbol on the product or on the documents accompanying the product indicates that this appliance may not be treated as household waste Instead it shall be handed over to the applicable collection point for the recycling of electrical and electronic equipment Disposal must be carried out in accordance with local environmental regulations for waste disposal For more detailed i...

Page 4: ...oor Close the door by pressing it without excessive force until it clicks shut To remove any residual water used in testing by the manufacturer we recommend that you carry out a short wash cycle without laundry 1 Open the tap 2 Close the door 3 Pour a little detergent about 30 ml into the main wash chamber of the detergent dispenser 4 Select and start a short programme see separate Programme Chart...

Page 5: ... of detergent depends on Type of fabric cottons easy care synthetics delicate items wool Note Use only specific detergents for washing wool Colour The wash temperature Degree and type of soiling Remarks Any whitish residues on dark fabrics are caused by insoluble compounds used in modern phosphate free powder detergents If this occurs shake or brush out the fabric or use liquid detergents Use only...

Page 6: ...e programme pull out the detergent dispenser so that you can see approximately 3 cm of the softener chamber Pour the starch solution prepared into the softener chamber while the water is running into the detergent dispenser How to position the separator in the main wash chamber for powder or liquid detergent For use with powder detergent place the separator in the higher position Lift the separato...

Page 7: ...filter with the guide pin upwards and screw it in clockwise to the stop handle horizontal 12 Close hose A with the cap and push it completely back into the machine 13 Pour about 1 litre of water into the detergent drawer to reactivate the Eco system Check that the filter is seated properly and tightly in place 14 Fit the plinth again 15 Reinsert the plug in the socket When should the residual wate...

Page 8: ...e hose s regularly for brittleness and cracks Regularly check and clean the mesh filter inside the inlet hose see Cleaning the mesh filter in the water supply hose s Do not use flammable fluids for cleaning the appliance Detergent dispenser Clean the dispenser drawer and the dispenser compartment regularly at least three or four times a year to prevent detergent build up 1 Press the release lever ...

Page 9: ...st dealer to obtain a replacement hose Cleaning the mesh filter in the water supply hose s 1 Close the tap and loosen the inlet hose on the tap 2 Clean the internal mesh filter and screw the water inlet hose back onto the tap 3 Now unscrew the inlet hose on the rear of the washing machine 4 Pull off the mesh filter from the washing machine connection with universal pliers and clean it 5 Refit the ...

Page 10: ... red indications in your programme chart Water tap is not opened or water inlet hose is kinked Water tap closed indication lights up Detergent dispenser contains residues from detergent and or additives Separator in main wash chamber is not correctly installed or not adapted to use of powder and liquid detergent see Detergents And Additives Water entering is not enough the mesh filters of the wate...

Page 11: ...le through our After Sales Service or your specialist dealer After problem has been removed restart programme by pressing Start Pause If the fault occurs again contact our After Sales Service see next chapter Clean pump Waste water is not pumped out The appliance stops in the corresponding programme step unplug it and check whether Kinks are present in the drain hose Filter or pump is blocked see ...

Page 12: ...or by turning the programme selector to the Off O position depending on the model pull out mains plug and turn the water tap off Tilt the appliance forward carefully to allow collected water to flow out from the bottom Then Plug in the appliance again Turn the water tap on if water immediately flows into the appliance without the appliance being started there is a failure turn off the tap and noti...

Page 13: ...ce sticker can be found inside the door Your full address Your telephone number and area code After Sales Service phone numbers and addresses are given on the guarantee card Alternatively consult the dealer where you purchased the appliance TRANSPORT HANDLING 1 Pull out the mains plug 2 Turn off the tap 3 Check that machine door and detergent dispenser are properly closed 4 Disconnect the inlet an...

Page 14: ...dentified by the colour insert or the colour embossed in words on the base of the plug Replacement fuse covers are available from your local electrical store For the Republic of Ireland only The information given in respect of Great Britain will frequently apply but a third type of plug and socket is also used the 2 pin side earth type Socket outlet plug valid for both countries If the fitted plug...

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