Whirlpool 3953953 Use & Care Manual Download Page 11

11

ASSISTANCE OR SERVICE

Before calling for assistance or service, please check 
“Troubleshooting.” It may save you the cost of a service call. If 
you still need help, follow the instructions below. 

When calling, please know the purchase date and the complete 
model and serial number of your appliance. This information will 
help us to better respond to your request.

If you need replacement parts

If you need to order replacement parts, we recommend that you 
only use FSP

®

 factory specified parts. These parts will fit right and 

work right because they are made with the same precision used 
to build every new WHIRLPOOL

®

  appliance. 

To locate FSP replacement parts in your area:

In the U.S.A., call the Consumer Assistance Center at 
1-800-253-1301

, or your nearest designated service center.

In Canada, call 1-800-807-6777, or your nearest designated 
service center.

In the U.S.A.

Call the Whirlpool Consumer Assistance Center 
toll free: 1-800-253-1301.

Our consultants provide assistance with:

Features and specifications on our full line of appliances.

Installation information.

Use and maintenance procedures.

Accessory and repair parts sales.

Specialized customer assistance (Spanish speaking, hearing 
impaired, limited vision, etc.).

Referrals to local dealers, repair parts distributors, and 
service companies. 

Whirlpool designated service technicians are trained to fulfill the 
product warranty and provide after-warranty service anywhere in 
the United States.

To locate the Whirlpool designated service company in your area, 
you can also look in your telephone directory Yellow Pages.

For further assistance

If you need further assistance, you can write to Whirlpool 
Corporation with any questions or concerns at:

Whirlpool Brand Home Appliances
Consumer Assistance Center
c/o Correspondence Dept.
2000 North M-63
Benton Harbor, MI 49022-2692

Please include a daytime phone number in your correspondence.

In Canada

Call the Inglis Limited Consumer Relations Center toll free: 
1-800-461-5681

 8:30 a.m. - 6:00 p.m. (EST).

Our consultants provide assistance with:

Features and specifications on our full line of appliances.

Referrals to local dealers.

For service in Canada 

Call 1-800-807-6777. Inglis designated service technicians are 
trained to fulfill the product warranty and provide after-warranty 
service anywhere in Canada. 

For further assistance

If you need further assistance, you can write to Inglis Limited with 
any questions or concerns at:

Consumer Relations Center
Inglis Limited
1901 Minnesota Court
Mississauga, Ontario L5N 3A7

Please include a daytime phone number in your correspondence.

Gearcase assembly covered by your warranty 

Summary of Contents for 3953953

Page 1: ... features operation performance parts accessories or service call 1 800 253 1301 In Canada for assistance call 1 800 461 5681 for installation and service call 1 800 807 6777 or visit our website at www whirlpool com or www whirlpool com canada Table of Contents 2 3953953 ...

Page 2: ...Normal Washer Sounds 5 Starting Your Washer 6 Selecting a Cycle and Time 7 Rinse and Spin 8 Drain and Spin 8 Self Cleaning Lint Filter 8 WASHER CARE 8 Cleaning Your Washer 8 Water Inlet Hoses 8 Vacation Storage and Moving Care 8 TROUBLESHOOTING 9 ASSISTANCE OR SERVICE 11 In the U S A 11 In Canada 11 WARRANTY 12 ...

Page 3: ...explosive substances to the wash water These substances give off vapors that could ignite or explode Under certain conditions hydrogen gas may be produced in a hot water system that has not been used for 2 weeks or more HYDROGEN GAS IS EXPLOSIVE If the hot water system has not been used for such a period before using the washing machine turn on all hot water faucets and let the water flow from eac...

Page 4: ...isted below 1 Control panel 2 Model and serial number label 3 Liquid fabric softener dispenser 4 XTRA ROLL ACTIONTM PLUS agitator 5 Lid 6 Liquid bleach dispenser 7 DURASMOOTHTM white porcelain basket 8 Tub Other features your washer may have MAGIC CLEAN lint filter ACCUWASHTM temperature control system CLEAN TOUCHTM control panel Control panel ...

Page 5: ... you may be concerned about them These sounds are normal During washing When you select a small load size setting your washer has a lower water level This can cause a clicking sound from the upper part of the agitator During drain If water is drained quickly from your washer depending on your installation you may hear air being pulled through the pump during the end of draining After drain and bef...

Page 6: ...abric Follow garment label instructions Your washer uses ACCUWASH automatic temperature control The ACCUWASH feature maintains a uniform water temperature by regulating incoming hot and cold water This helps eliminate undissolved detergent and ensures consistent cleaning results The cold wash is regulated at approximately 75ºF 24ºC The warm wash is maintained at approximately 100ºF 38ºC NOTE Make ...

Page 7: ...tion describes the available wash cycles and will help you make the best cycle selections for your wash loads Each cycle is designed for different types of fabric and soil levels The washer pauses briefly throughout each cycle These pauses are normal Refer to Normal Washer Sounds to learn more about the sounds you may hear during a wash cycle Refer to Understanding Washer Cycles to learn what happ...

Page 8: ...ough a complete cycle using hot water Repeat this process if necessary NOTE Remove any hard water deposits using only cleaners labeled as washer safe Cleaning the liquid fabric softener dispenser Flush dispenser periodically with warm water as shown Remove the dispenser by grasping the top of the dispenser with both hands and squeezing and pushing upwards with thumbs Clean the dispenser by rinsing...

Page 9: ...ectrical source or call an electrician Do not use an extension cord Washer continues to fill or drain or the cycle seems stuck Is the top of drain hose lower than the water level in washer The top of the hose must be higher than the water level in the washer for proper operation See the Installation Instructions Does the drain hose fit too tightly in the standpipe or is it taped to the standpipe T...

Page 10: ...t stops Load is wrinkled Did you unload the washer promptly Unload the washer as soon as it stops Did you use the right cycle for the load being washed Use the Permanent Press cycle or another cycle with low spin speeds if available to reduce wrinkling Did you overload the washer The wash load must be balanced and not overloaded Loads should move freely during washing Was the wash water warm enoug...

Page 11: ...on etc Referrals to local dealers repair parts distributors and service companies Whirlpool designated service technicians are trained to fulfill the product warranty and provide after warranty service anywhere in the United States To locate the Whirlpool designated service company in your area you can also look in your telephone directory Yellow Pages For further assistance If you need further as...

Page 12: ... States and Canada 6 Pickup and delivery This product is designed to be repaired in the home 7 Repairs to parts or systems resulting from unauthorized modifications made to the appliance 8 In Canada travel or transportation expenses for customers who reside in remote areas WHIRLPOOL CORPORATION AND INGLIS LIMITED SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES Some states and provinces...

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