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Water or ice is leaking from the dispenser

Is the glass not being held under the ice dispenser long 
enough, causing the ice to spill? 
Hold the container under 
the ice chute for two to three seconds after releasing the 
dispenser lever. Water or ice may continue to dispense during 
this time.

Is an ice cube stuck in the chute and holding the trap 
door open? 
Remove the cube.

Is there a water filter installed on the refrigerator? The 
water filtration system may have air in the lines, causing water 
to drip. Additional flushing may help clear air from the lines. 
Normal dispenser use should flush air from the lines within 24 
to 72 hours.

Water flow from the dispenser decreases noticeably

Is there a water filter installed on the refrigerator?
The filter may be full or incorrectly installed. Remove the 
water filter cartridge (see the “Water Filtration System” 
section). Operate the dispenser. If the water flow increases 
noticeably, replace the filter.

The dispenser water is not cool enough

Has the refrigerator been newly installed? Allow 24 hours 
for the refrigerator to cool completely.

Has a large amount of water been recently dispensed? 
Allow 24 hours for the water to cool completely. 

Has water not been recently dispensed? The first glass of 
water may not be cool. Discard the first glass of water.

The divider between the two compartments is warm

The warmth is probably due to normal operation of the 
automatic exterior moisture control. If still concerned, call for 
service.

Temperature is too warm

Are the air vents blocked in either compartment? This 
prevents the movement of cold air from the freezer to the 
refrigerator. Remove any objects from in front of the air vents. 
See the “Ensuring Proper Air Circulation” section for the 
location of air vents.

Are the door(s) opened often? The refrigerator will warm 
when this occurs. Keep the refrigerator cool by getting all 
items out at one time, keeping food organized, and closing 
the door as soon as possible.

Has a large amount of food just been added to the 
refrigerator or freezer? 
Adding a large amount of food 
warms the refrigerator. It can take several hours for the 
refrigerator to return to the normal temperature.

Are the controls set correctly for the surrounding 
conditions? 
See the “Using the Controls” section.

Is the refrigerator not cooling? For models with digital 
controls, turn the unit OFF then ON again to reset. See the 
“Using the Controls” section. If this does not correct the 
problem, call for service.

There is interior moisture buildup

Are the air vents blocked in the refrigerator? Remove any 
objects from in front of the air vents. See the “Ensuring 
Proper Air Circulation” section for the location of air vents.

Are the door(s) opened often? Avoid humidity buildup by 
getting all items out at one time, keeping food organized, and 
closing the door as soon as possible. 

Is the room humid? It is normal for moisture to build up 
inside the refrigerator when the room air is humid.

Is the food packaged correctly? Check that all food is 
securely wrapped. Wipe off damp food containers before 
placing in the refrigerator.

Are the controls set correctly for the surrounding 
conditions? 
See the “Using the Controls” section.

Was a self-defrost cycle completed? It is normal for 
droplets to form after the refrigerator self-defrosts.

The doors will not close completely

Are food packages blocking the door open? Rearrange 
containers so that they fit more tightly and take up less 
space.

Is the ice bin or ice bucket out of position? For models 
with an interior ice bin, push the ice bin in all the way. If the 
ice bin does not go in all the way, it may not be put in straight. 
Pull it out and try again. For models with an ice bucket 
located on the freezer door, the bucket should sit level. To 
remove the bucket, press the release button on the right side 
of the bucket and lift straight up. Replace the bucket in the 
door making sure it is properly aligned and snapped securely 
into place. See the “Ice Maker and Storage Bin” section.

Are the pans, shelves, bins, or baskets out of position?
Put the crisper cover and all pans, shelves, bins, and baskets 
back into their correct positions. See the “Crisper and Crisper 
Covers” section for more information.

Are the gaskets sticking? Clean gaskets according to the 
directions in the “Cleaning” section.

Does the refrigerator wobble or seem unstable? Level the 
refrigerator. See the “Door Closing” or “Leveling Refrigerator” 
section, depending on your model.

Were the doors removed during product installation and 
not properly replaced? 
Remove and replace the doors 
according to the “Door Removal” section on some models, or 
call a qualified service technician.

The doors are difficult to open

Are the gaskets dirty or sticky? Clean gaskets according to 
the directions in the “Cleaning” section.

Computer Troubleshooting (on some models)

See the “Computer and Software User Guide” for information 
regarding your computer system.

Summary of Contents for 2308045

Page 1: ...SIDE BY SIDE REFRIGERATOR Use CareGuide 2308045 ...

Page 2: ...tus Light 11 Water Filtration System 11 Ice Maker and Storage Bin 12 REFRIGERATOR FEATURES 13 Refrigerator Shelves 13 Flip up Shelf 14 Adjustable Flip up Shelf 14 Deli Drawer 14 Convertible Vegetable Meat Drawer Crisper and Covers 14 Convertible Vegetable Meat Drawer Temperature Control 14 Crisper Humidity Control 15 Wine or Can Bottle Rack 15 Utility Bin 15 FREEZER FEATURES 15 Freezer Shelf 15 Fr...

Page 3: ...s will follow the safety alert symbol and either the word DANGER or WARNING These words mean follow instructions instructions DANGER WARNING IMPORTANT SAFETY INSTRUCTIONS To reduce the risk of fire electric shock or injury to persons when using your refrigerator follow these basic precautions WARNING SAVE THESE INSTRUCTIONS Plug into a grounded earthed outlet Do not remove ground prong Do not use ...

Page 4: ...connections NOTE Do not install the refrigerator near an oven radiator or other heat source nor in a location where the temperature will fall below 55 F 13 C WARNING Excessive Weight Hazard Use two or more people to move and install refrigerator Failure to do so can result in back or other injury When Moving Your Refrigerator Your refrigerator is heavy When moving the refrigerator for cleaning or ...

Page 5: ...FF and then disconnect the refrigerator from the electrical source When you are finished reconnect the refrigerator to the electrical source and reset the control Thermostat Refrigerator or Freezer Control depending on the model to the desired setting BaseGrille Remove the Base Grille 1 Open both doors 2 Place hands along the ends of the grille Push in on the top of the base grille and pull up on ...

Page 6: ...gh the doorway of your home Measure the door opening to see if you need to remove the refrigerator handles or the doors WARNING Electrical Shock Hazard Disconnect power before removing doors Reconnect both ground wires before operating Failure to do so can result in death or electrical shock 5 Door Removal 6 A Do Not Remove Screw A Top Right Hinge 2 Base Grille 1 Handle Removal Optional Door Align...

Page 7: ...ubing through the bottom left hinge before replacing the door on the hinge NOTE Provide additional support for the doors while the top hinges are being replaced Do not depend on the door magnets to hold the doors in place while you are working 3 Reconnect water dispenser tubing by pushing tubing into fitting until it stops and black mark touches face of fitting See Graphic 3 On some models replace...

Page 8: ...e maker Allow 24 hours to produce the first batch of ice Discard the first three batches of ice produced NormalSounds Your new refrigerator may make sounds that your old one didn t make Because the sounds are new to you you might be concerned about them Most of the new sounds are normal Hard surfaces such as the floor walls and cabinets can make the sounds seem louder The following describes the k...

Page 9: ...els The Refrigerator Control adjusts the refrigerator compartment temperature and the Freezer Control adjusts the freezer compartment temperature Settings to the left of the mid setting make the temperature less cold Settings to the right of the mid setting make the temperature colder Style 1 Style 2 AdjustingControlSettings Give the refrigerator time to cool down completely before adding food It ...

Page 10: ... ice 2 Press a sturdy glass against the ice dispenser lever Hold the glass close to the dispenser opening so ice does not fall outside of the glass IMPORTANT You do not need to apply a lot of pressure to the lever in order to activate the ice dispenser Pressing hard will not make the ice dispense faster or in greater quantities 3 Remove the glass to stop dispensing NOTE The first few batches of ic...

Page 11: ...he light switch 5 times within 10 seconds The indicator light will change from red to green when the system is reset Non indicator Water Filter on some models If your refrigerator does not have the water filter status light you should change the water filter cartridge every 6 to 9 months depending upon your usage If the water flow to the water dispenser or ice maker decreases noticeably before 6 m...

Page 12: ...base grille IceMakerandStorageBin onsomemodels Accessory Style 1 To Turn the Ice Maker ON OFF The on off switch for the ice maker is a wire shutoff arm located on the side of the ice maker 1 To turn the ice maker on simply lower the wire shutoff arm NOTE Your ice maker has an automatic shutoff As ice is made the ice cubes will fill the ice storage bin and the ice cubes will raise the wire shutoff ...

Page 13: ...voided make sure the water softener is operating properly and is well maintained It is normal for the ice cubes to be attached at the corners They will break apart easily For Style 1 ice maker do not force the wire shutoff arm up or down Do not store anything on top of the ice maker or in the ice storage bin REFRIGERATOR FEATURES Your model may have some or all of these features Features that can ...

Page 14: ... past the drawer stop Crisper or Vegetable Meat Drawer Covers To Remove and Replace Covers 1 Remove the crisper and meat drawer Press up in center of crisper glass insert until it rises above the plastic frame Holding the crisper glass firmly carefully slide the glass insert forward to remove 2 Lift crisper cover frame and remove Repeat steps to remove the meat drawer cover 3 Replace back of meat ...

Page 15: ...ccessory NOTE For long term storage place eggs in a covered container or in their original carton on an interior shelf FREEZER FEATURES Your model may have some or all of these features Features that can be purchased separately as accessories are labeled with the word Accessory Not all accessories will fit all models If you are interested in purchasing one of the accessories please call the toll f...

Page 16: ...pers etc 3 Hand wash rinse and dry removable parts and interior surfaces thoroughly Use a clean sponge or soft cloth and a mild detergent in warm water Do not use abrasive or harsh cleaners such as window sprays scouring cleansers flammable fluids cleaning waxes concentrated detergents bleaches or cleansers containing petroleum products on plastic parts interior and door liners or gaskets Do not u...

Page 17: ...ld when applicable as shown 5 Plug in refrigerator or reconnect power Dispenser Light on some models Reach through the dispenser area to remove and replace light bulb Refrigerator Control Panel Light Reach behind the refrigerator control panel to remove and replace light bulb Crisper Lights If necessary remove the top crisper drawer to access the crisper light shield Remove the light shield by lif...

Page 18: ...ator has an automatic ice maker Turn off the water supply to the ice maker at least one day ahead of time When the last load of ice drops raise the wire shutoff arm to the OFF up position 3 Depending on your model turn the Thermostat Control or Refrigerator Control depending on the model to OFF See the Setting or Using the Controls section 4 Clean refrigerator wipe it and dry well 5 Tape rubber or...

Page 19: ...e Controls section Are the doors not closed completely Close the doors firmly If they do not close completely see The doors will not close completely later in this section Are the condenser coils dirty This prevents air transfer and makes the motor work harder Clean the condenser coils Refer to the Cleaning section Are the door gaskets not sealed all the way around Contact a technician or other qu...

Page 20: ...rs for ice to restock Has the ice melted around the auger metal spiral in the ice bucket Dump the ice cubes and clean the ice bucket completely Allow 24 hours for the ice maker to restock Do not try to remove the melted ice with a sharp object You could damage the ice bucket Is ice stuck in the delivery chute Clear the ice from the delivery chute with a plastic utensil Do not use anything sharp to...

Page 21: ...unit OFF then ON again to reset See the Using the Controls section If this does not correct the problem call for service There is interior moisture buildup Are the air vents blocked in the refrigerator Remove any objects from in front of the air vents See the Ensuring Proper Air Circulation section for the location of air vents Are the door s opened often Avoid humidity buildup by getting all item...

Page 22: ...ice company Accessories Replacement filters To order accessories contact your authorized Whirlpool dealer and ask for the appropriate part number listed below Stainless Steel Cleaner Polish Order Part 4396095 Cabinet Side Trim kits Part 2208187S Stainless Trim Kit Part 2208187W White Trim Kit Part 2208187B Black Trim Kit Part 2208187T Biscuit Trim Kit Decorative Door Panel kits Part 4378123 White ...

Page 23: ...23 Notes ...

Page 24: ...s of God or use of products not approved by Whirlpool Corporation 5 Any food loss due to product failure 6 Repairs to parts or systems resulting from unauthorized modifications made to the appliance 7 Replacement parts or repair labor costs for units operated outside the United States or Canada 8 In Canada travel or transportation expenses for customers who reside in remote areas WHIRLPOOL CORPORA...

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