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Off-taste, odor or gray color in the ice
■
Are the plumbing connections new, causing discolored or
off-flavored ice?
Discard the first few batches of ice.
■
Have the ice cubes been stored too long?
Throw old ice
away and make a new supply.
■
Has food in the refrigerator been wrapped properly?
See
the “Refrigerator Features” section.
■
Do the freezer and ice bin need to be cleaned?
See the
“Cleaning” section.
■
Does the water contain minerals (such as sulfur)?
A filter
may need to be installed to remove the minerals.
■
Is there a water filter installed on the refrigerator?
Gray or dark discoloration in ice indicates that the water
filtration system needs additional flushing. Run additional
water through the water dispenser to flush the water filtration
system more thoroughly, at least 2 to 3 gal. (8 to 12 L) or 6 to
7 minutes initially. Discard discolored ice.
The water dispenser will not operate properly
■
Has the water system not filled?
The water system needs
to be filled the first time it is used. Use a sturdy container to
depress the water dispenser until water begins to flow.
Dispense and discard 2 to 3 gal. (8 to 12 L) of water. This will
take approximately 6 to 7 minutes and will help clear air from
the line. Additional flushing may be required in some
households. See the “Water Dispenser” section.
■
Is the water shutoff valve not turned on or the water line
connected at the source?
Be sure the water shutoff valve is
turned on and the water source is connected to the
refrigerator. See the “Water Supply Connection"section.
■
Is the water shutoff valve clogged or incorrectly installed?
See the “Water Supply Connection"section. If clogging or
installation is not a problem, call for service or contact a
plumber.
■
Is there a kink in the home water source line?
If you find or
suspect a kink in the water line, call for service.
Water flow from the dispenser decreases noticeably
■
Is there a water filter installed on the refrigerator?
The
filter may be full or incorrectly installed. Depending on your
model, remove the water filter cartridge (see the "Interior
Water Filtration System” section). Operate the dispenser. If
the water flow increases noticeably, your filter is full and
needs to be replaced.
Water leaking from the dispenser
■
Is the glass not being held under the water dispenser long
enough?
Hold the container under the water dispenser two
to three seconds after releasing the dispenser lever. Water
may continue to dispense during this time.
■
Is there a water filter installed on the refrigerator?
The
water filtration system may have air in the lines, causing water
to drip. Additional flushing may help clear air from the lines.
Normal dispenser use should flush air from the lines within 24
to 72 hours.
The dispenser water is not cool enough
■
Has the refrigerator been newly installed?
Allow 24 hours
for the refrigerator to cool completely.
■
Has a large amount of water been recently dispensed?
Allow 24 hours for the water to cool completely.
■
Has water not been recently dispensed?
The first glass of
water may not be cool. Discard the first glass of water.
The divider between the two compartments is warm
The warmth is probably due to normal operation of the automatic
exterior moisture control.
Temperature is too warm
■
Are the air vents blocked in either compartment?
This
prevents cold air movement between the compartments.
Move objects away from the air vents. See the “Ensuring
Proper Air Circulation” section for air vent locations.
■
Are the door(s) opened often?
The refrigerator will warm
when this occurs. Keep the refrigerator cool by getting all
items out at one time, keeping food organized, and closing
the door as soon as possible.
■
Has a large amount of food just been added to the
refrigerator or freezer?
Adding a large amount of food
warms the refrigerator. It can take several hours for the
refrigerator to return to the normal temperature.
■
Are the controls set correctly for the surrounding
conditions?
See the “Using the Control(s)” section.
