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ONE YEAR CERTIFICATE OF WARRANTY BIG APPLIANCES
WARRANTY VALID ONLY IN THE COUNTRY OF PURCHASE
IMPORTANT :
For it to be used, this Certificate of Warranty must be submitted along with the original purchase invoice of the warranted product. In Colombia, invoice will be required
only where local laws allow.
SUGGESTION:
Please register your product through the different means of contact of our Customer Service Center in each country, indicated in section 6 of this Certificate of Warran-
ty.
1. Manufacturer/Importer/Distributor/Warrantor:
For the purposes of this Certificate of Warranty, the Warrantor of warranted products will be:
In Argentina: Whirlpool Argentina S.R.L.; In Chile: Whirlpool Chile Ltda.; in Colombia: Whirlpool Colombia S.A.S.; in
Ecuador: Whirlpool Ecuador S.A.; in El Salvador: Whirlpool El Salvador S.A. de C.V.; in Guatemala: Whirlpool Guatemala S.A.; in Peru: Whirlpool Peru S.R.L.; in Puerto Rico:
Whirlpool Corporation. In the countries mentioned above, the Warranty granted through this Certificate of Warranty is limited to products distributed and/or sold by the aforementioned
entities, in the respective countries.In the countries listed in section 6 below, except for Argentina, Chile, Colombia, Ecuador, El Salvador, Guatemala, Peru and Puerto Rico, this
Warranty is not valid without the signature and seal of the applicable Distributor who, for the purposes hereof, shall be directly liable to the final consumer and therefore considered
Warrantor.
2. Technical specifications, installation, use, maintenance and repair conditions:
Technical specifications for the correct identification of the product, for the adequate installation and operation thereof, conditions and specifications of use and repair, indications of
the place where this warranty may be effected and the way in which the Warranty granted on this Certificate of Warranty – including any contacts required for the acquisition or purcha-
se of legitimate parts – are detailed herein and in the applicable User Manual this document is an integral part of. Warranty claims may be submitted personally and/or by telephone
and/or by email to the Warrantor’s Assistance Center.
3. Warranty validity conditions, extended warranty and Beneficiary/Holder rights
The Beneficiary/Holder of the warranty contained in this Certificate of Warranty is entitled to demand Warrantor who in turn agrees to provide the Beneficiary/Holder, free of charge,
with the qualified labor and spare parts required to repair and have the warranted product in good operational conditions – the model and serial number of which are indicated in
section 5 hereof and/or in the product label and/or in the User Manual included with the product this Certificate is an integral part of -- any time the product requires intervention due
to inconveniences or operating failure of the product or any part thereof and whenever the product fails under normal use conditions.
The term of the warranty granted hereby shall be one (1) year commencing on the date final consumer originally purchased the warranted product. During such period, Warrantor
shall ensure free repair of the product in the terms indicated above.
Warrantor agrees to repair the warranted product in a thirty (30) working days, period commencing on the date repair claim is received, except for any occasional delay in spare part
shipping, whenever such spare parts must be brought from overseas or in the event of a lack of supply and/or existence of such spare parts for reasons beyond Warrantor’s control
and in the event an applicable local regulation exists, the term stipulated therein shall apply.
In any case, Beneficiary/Holder will be timely informed about any occasional delays that may affect the repair period of the warranted product. Beneficiary/Holder of the Warranty
contained in this Certificate may assign such Warranty along with the warranted product during the term, in which case, Warrantor will only acknowledge the remaining warranty term
to the new Beneficiary.
The validity and effectiveness of the Warranty granted hereby are subject only to home use of the warranted product, in compliance with other conditions established under this
Certificate and to the use of warranted product under normal conditions in accordance with the specifications, terms and conditions contained in the User Manual this Certificate of
Warranty is part of.
Additionally, the validity of this warranty is subject to using and installing the product in compliance with the instructions and recommendations contained in the User Manual.
Keep the product protected from weather factors (e.g. heat, humidity, cold, rain) making sure it is not placed outside.
Before installing or using the product, read the instructions for installation, use and maintenance contained in the User Manual this Certificate is part of.
4. This Warranty of warranted product does not include:
• Damages caused by incorrect, inappropriate or illegal installation of product.
• Damages caused by installation and/or correction of a deficient installation affected by third parties non authorized by Warrantor.
• Damages caused to the product and/or to any part and/or to spare parts thereof due to inadequate voltage, defective electrical facilities, and /or fluctuations of electric current.
• Damages caused by product misuse.
• Damages caused by foreign objects (e.g. coins, buttons, clothing accessories, etc.).
• Damage to the Product as a result of undue use of chemical or abrasive cleaning products not intended or not recommended to clean electrical appliances.
• Damage to parts made of glass, porcelain, plastic, rubber; damage to painting and in general damage (accidental or other) to the Product that is cosmetic due to normal wear and
tear or misuse.
• Normal wear and tear of Product or its accessories.
• Damages caused and/or resulting from the misuse of Product.
• Damages to the Product caused by accident, human or natural acts that may be considered as fortuitous events or force majeure.
• Damages caused by rodents, insects or any other animal.
• Damages caused by strikes, falls, scratches and/or marks.
• Failure of light bulbs or lamps in products with interior lighting.
• Failure, damage and/or defects caused and/or resulting of the transportation and/or manipulation and/or intervention of technicians and/or person and/or any third party non authori-
zed by Warrantor.
• General maintenance of product, use instruction or installation not derived from failure and/or not encompassed in repairs derived from warranty enforceability.
• Shipping/transportation and/or delivery costs incurred in order to have the Product repaired when such costs have not been authorized by Warrantor.
• Replacement of accessories that come with the product.
IMPORTANT WARNING:
Whenever the warranted product is repaired and/or manipulated by technical service unauthorized by Warrantor or whenever such repair is made using unoriginal spare parts, this
Warranty shall be void.
For gas powered appliances, this Warranty shall be void whenever the warranted product is not installed in accordance with currently applicable technical provisions, regulations and
standards, including those applicable to the corresponding installation service provider and in compliance with the User Manual. Products must be installed by personnel legally
qualified to install this type of products. It is the consumer’s responsibility to verify that the company and/or the people directly hired to install gas powered appliances, have the
credentials required under the applicable standards and regulations.
Warrantor does not assume any responsibility for any direct and/or indirect personal and/or material damages to purchaser, consumer and/or third parties related to the warranted
product as a consequence of neglecting the indications established in the User Manual of the product covered by the warranty that this Certificate of Warranty is an integral part of,
and particularly derived from noncompliance with the applicable control standards and regulations regarding home facilities.
This Warranty does not constitute and shall not be construed as an extension or additional term to the terms and conditions of the product warranty legally established under local
laws. This Warranty neither extends nor grants to the Beneficiary/Holder thereof any rights other than those expressly indicated herein.
