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Unable to Hear Any Sound:

•  Make sure that the Bluetooth cable is charged  and  

  turned on.

•  Confirm that the Bluetooth cable is paired

   to the chosen device.

•  Ensure that the earphone/earpiece is functioning  

 properly.

•  If one side is not working properly try switching  

  the right and left sides.

•  Check the volume on both the device and on the  

  Bluetooth cable.

•  Move the device closer to the headphones and  

  away from any interference or obstructions.

•  Try pairing the Bluetooth cable to a different device.

TROUBLESHOOTING 

(cont’d)

Cable Does Not Pair With Device:

•  Turn the Bluetooth® feature on your device off and

   then on again.

•  Delete the “Westone BT V2  ” cable from the Bluetooth list

   on the device. Then try and pair to the device again. 

•  Move the device closer to the control module, and away  

  from the source of any interference or obstructions.

•  Try pairing the Bluetooth cable to a different device. 

•  Clear the paired device list (PDL) and then enter  

  pairing mode: 

   Press and hold the volume up (+) and the volume

   down (-) button together for five seconds, the indicator  

  lights on the control module will flash blue/red twice

   and a tone will sound. Try pairing to the device again.

Summary of Contents for Bluetooth Cable V2

Page 1: ...User Guide CableV2...

Page 2: ...installing or removing earphones earpieces from the Bluetooth cable always grasp the cable connectors and not the cable Failure to do so could affect the performance of the cable THANK YOU for purcha...

Page 3: ...Audio Connector L Left R Right Cable Management Slider Battery Module Control Module Charging Ports Microphone Power Volume Down PORTABLE CHARGING DOCK CHARGING CABLE Cover Open Charging Prongs Cover...

Page 4: ...the earphone earpiece by pushing it into the female MMCX connector until it clicks into place 4 Repeat for the other side How to disconnect earphones from the cable 1 Hold the earphone earpiece firml...

Page 5: ...le with the device follow these steps iPhone Go to Settings General Bluetooth On Android Go to Settings Bluetooth On Scan for devices Windows Go to Settings Bluetooth On Pairing procedure can vary per...

Page 6: ...Siri Volume Up Right Button Volume Up Next Track Volume Down Left Button Volume Down Previous Track Clear Paired Device List PDL Volume Up Volume Down Red Blue Red Blue Red Blue Red Blue Red Red Blue...

Page 7: ...harged so it can be used immediately PLEASE NOTE The portable charging dock will need to be fully charged before the Bluetooth cable can be charged Charging the portable charging dock 1 To charge the...

Page 8: ...n it is attached to the battery module and the Bluetooth cable is being worn NO WEARING THE CABLE There are two ways to wear your cable 1 Wear the cable around the front of your neck for normal everyd...

Page 9: ...the Bluetooth on those devices off Ensure that the Bluetooth cable and the device you are using are compatible Ensure that the Bluetooth cable battery is fully charged Change the location of the cabl...

Page 10: ...different device TROUBLESHOOTING cont d Cable Does Not Pair With Device Turn the Bluetooth feature on your device off and then on again Delete the Westone BT V2 cable from the Bluetooth list on the d...

Page 11: ...has been exposed to extremely high or low temperatures allow the cable to return to normal room temperature before trying to charge again TROUBLESHOOTING cont d BATTERY WARNING This device contains a...

Page 12: ...d or for ninety 90 days whichever period of time is greater Any parts or product replaced under warranty will become the property of Westone Requesting Warranty Support Valid warranty claims are gener...

Page 13: ...omplies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received incl...

Page 14: ...sfaction If you have any questions or comments about our products or service please contact us Phone 1 877 290 3988 Email music westone com Westone Laboratories Inc 2235 Executive Circle Colorado Spri...

Page 15: ...ith permission aptX is a trademark of Qualcomm Technologies International Ltd registered in the United States and other countries used with permission Other trademarks and trade names are those of the...

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