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Limited Product Warranty
Westone Audio warrants this product to be free of defects in material or workmanship for a period of two (2) years from
the date of original retail purchase. This warranty is available only to the original purchaser, and only if purchased from an
authorized Westone Audio distributor or reseller. If your product is found to be defective during the warranty period,
Westone Audio will, at its sole option, either repair the product or replace the product with a new or factory reconditioned
or substantially equivalent model. This limited warranty does not apply to loss, theft, or any defects attributable to damage
performed by anyone other than Westone Audio. This warranty applies only to the external shell of the product, the internal
components and cable. The carrying case, cleaning tool, any adapters and other included accessories are warranted for 90
days. Tips are notcovered by the warranty.
Repair/Replacement Warranty
This Limited Warranty shall apply to any repair, replacement part or replacement product for the remainder of the original
warranty period or for ninety (90) days, whichever period of time is greater. Any parts or product replaced under warranty
will become the property of Westone Audio.
Requesting Warranty Support
is completely dry. Performing these simple troubleshooting steps could solve the problem and eliminate the need for
factory service. Valid warranty claims are generally processed through the point of purchase during the first thirty (30)
beyond the reasonable control of Westone Audio including damage caused by abuse, misuse, misapplication or modifications
If your product is not functioning properly, first ensure that the sound bore is not blocked by earwax and that the unit
days after retail purchase.
United States & Canada
If it is necessary to return your product to Westone Audio for warranty or post-warranty service, contact Westone Audio to request
a return merchandise authorization (RMA) number. You may call 949-793-8136 or go to https://westoneaudio.com/productreturn
to submit a Product Return Request Form. Please note you will be required to submit reasonable
