Westlab 665-251, Manual

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PRODUCT MANUAL
1800 358 101
sales.au@westlab.com
www.westlab.com.au
+64 9 553 3677
sales.nz@westlab.com
www.westlab.co.nz
646 568 5391
sales.us@westlab.com
www.westlab.com
1 877 822 1455
sales.ca@westlab.com
www.westlab.com
Australia New Zealand United States Canada
7. Troubleshooting
Please contact our technical support team on 1800 358 101.
Error Issue Solution
Droplets left
inside the
tip
Unsuitable tip, non-
uniform wetting of
the plastic
Use a new tip.
Leakage
or pipetted
volume is
too small
Tip cone is scratched
or damaged
Change the tip cone.
Organic solvent as liquid
Aspirate and discard the organic
solvent several times before actually
pipetting with the same tip.
Tip incorrectly attached Attach the tip firmly.
Unsuitable tip Use a new tip.
Foreign particles between
the tip and the tip cone
Clean the tip cone.
Insufficient amount of
grease on the piston
Clean and grease the piston.
Inaccuracies
Incorrect operation Follow instructions carefully,
Calibration altered
Recalibrate according to the
instructions.
Unsuitable for the
particular liquid pipetting
technique
Use the correct pipetting technique.
Pipette damaged
Contact our technical support team
on 1800 358 101.
Push button
jammed
or moves
erratically
Piston contaminated
Clean and grease the piston.
Penetration of solvent
vapours
Tip ejector
is jammed
or moves
erratically
Tip cone is contaminated
from the outside
Remove the ejector collar and clean
the outer surface of the tip cone with
ethanol.
Volume
setting
isn’t ‘click-
stopping’
properly
Click stop mechanism is
damaged
Contact our technical support team
on 1800 358 101.
Push button
doesn’t turn
for volume
setting
Use of excessive force
beyond the range of the
pipette
Contact our technical support team
on 1800 358 101.