Westinghouse WWF7025EQWA, User Manual

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Warranty
FOR SALES IN NEW ZEALAND
APPLIANCE: WESTINGHOUSE WASHING MACHINES (NZ ONLY)
This document sets out the terms and conditions of the product
warranties for Westinghouse Appliances. It is an important
document. Please keep it with your proof of purchase documents
in a safe place for future reference should there be a manufacturing
defect in your Appliance. This warranty is in addition to other rights
you may have under the Consumer Guarantees Act in New Zealand.
Important Notice
Before calling for service, please ensure that the steps listed in clause 8 above have been followed.
WWMachine_Warr_NZ_Nov18
NEW ZEALAND
ELECTROLUX (NZ) Limited
3-5 Niall Burgess Road, Mount Wellington
electrolux.co.nz
FOR SERVICE
or to find the address of your nearest
authorised service centre in New Zealand
PLEASE CALL 0800 10 66 10
(New Zealand only)
FOR SPARE PARTS
or to find the address of your nearest
spare parts centre in New Zealand
PLEASE CALL 0800 10 66 20
(New Zealand only)
In this warranty:
(i) negligence or accident;
(ii) misuse or abuse, including failure to properly maintain or
service;
(iii) improper, negligent or faulty servicing or repair works
done by anyone other than an Electrolux authorised
repairer or ASC;
(iv) normal wear and tear;
(v) power surges, electrical storm damage or incorrect
power supply;
(vi) incomplete or improper installation;
(vii) incorrect, improper or inappropriate operation;
(viii) insect or vermin infestation;
(ix) failure to comply with any additional instructions
supplied with the Appliance;
1.
Application: This warranty only applies to new Appliances,
purchased and used in New Zealand and is in addition to (and
does not exclude, restrict, or modify in any way) other rights and
remedies under a law to which the Appliances or services relate,
including any non-excludable statutory guarantees in New Zealand.
2.
Warranty Period: Subject to these terms and conditions, this
warranty continues for a period of 24 months in New Zealand,
following the date of original purchase of the Appliance.
• Inverter motor – Further 8 years
3.
Repair or replace warranty: During the Warranty Period, Electrolux
or its ASC will, at no extra charge if your Appliance is readily
accessible for service, without special equipment and subject to these
terms and conditions, repair or replace any parts which it considers to
be defective. Electrolux may, in its absolute discretion, choose whether
the remedy offered for a valid warranty claim is repair or replacement.
Electrolux or its ASC may use refurbished parts to repair your
Appliance. You agree that any replaced Appliances or parts become
the property of Electrolux.
4.
Travel and transportation costs: Subject to clause 7, Electrolux
will bear the reasonable cost of transportation, travel and delivery
of the Appliance to and from Electrolux or its ASC. Travel and
transportation will be arranged by Electrolux as part of any valid
warranty claim.
5.
How to claim under this warranty: To enquire about
claiming under this warranty, please follow these steps:
8.
New Zealand: Appliances and services provided by
Electrolux in New Zealand come with non-excludable rights
and statutory guarantees by Electrolux pursuant to the
Consumer Guarantees Act 1993. Nothing in this warranty is
intended to exclude, restrict or modify any of those rights or
guarantees. You and Electrolux agree that if the Appliance
and or the services are acquired for commercial or trade
purposes that the provisions of the Consumer Guarantees
Act 1993 will not apply.
9.
Confidentiality: You accept that if you make a warranty claim,
Electrolux and its agents including ASC may exchange
information in relation to you to enable Electrolux to meet its
obligations under this warranty. For more information on how we
handle your personal information, see our privacy policy at
www.electrolux.co.nz/other/privacy/
10.
Proof of purchase is required before you can make a claim under
this warranty.
6.
Exclusions: You may not make a claim under this warranty
unless the defect claimed is due to faulty or defective parts or
workmanship.
This warranty does not cover:
In addition, Electrolux is not liable under this warranty if:
7.
(b)‘ASC’ means Electrolux’ authorised serviced centres;
(a)‘Appliance’ means any Electrolux product purchased by you and
accompanied by this document;
(a) the Appliance has been, or Electrolux reasonably believes
that the Appliance has been, used for purposes other than
those for which the Appliance was intended, including where
the Appliance has been used for any non-domestic purpose;
(a) carefully check the operating instructions, user manual
and the terms of this warranty;
(b) have the model and serial number of the Appliance available;
(c) have the proof of purchase (e.g. an invoice) available;
(d) telephone the numbers shown below.
(b) the Appliance is modified without authority from Electrolux in
writing;
(c) the Appliance’s serial number or warranty seal has been
removed or defaced.
(d)‘Warranty Period’ means the period specified in clause 3 of this
warranty;
(e)‘you’ means the purchaser of the Appliance not having
purchased the Appliance for re-sale, and ‘your’ has a
corresponding meaning.
(a) light globes, batteries, filters or similar perishable parts;
(b) parts and Appliances not supplied by Electrolux;
(d) damage to the Appliance caused by:
(c) cosmetic damage which does not affect the operation of the
Appliance;
(c)Westinghouse’ means Electrolux Home Products Pty Ltd of 163
O’Riordan Street, Mascot NSW 2020, ABN 51 004 762 341 in
respect of Appliances purchased in Australia and Electrolux (NZ)
Limited (collectively “Electrolux”) of 3-5 Niall Burgess Road,
Mount Wellington, in respect of Appliances purchased in New
Zealand;