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CLEANING AND CARE
BEFORE YOU CALL FOR SERVICE
IF THE STEAM IRON FAILS TO OPERATE:
A) Check to make sure that the steam iron is plugged in securely. If it is not, remove
the plug from the outlet, wait 10 seconds and plug it in again securely.
B) Check for a blown circuit fuse or a tripped main circuit breaker. If these seem to
be operating properly, test the outlet with another appliance.
C) Vigorously move the iron to re-set the auto shut-off.
IF NONE OF THE ABOVE SOLVES THE PROBLEM, CONTACT A QUALIFIED
TECHNICIAN. DO NOT TRY TO ADJUST OR REPAIR THE STEAM IRON YOURSELF.
CUSTOMER SERVICE
IMPORTANT
DO NOT RETURN THIS PRODUCT TO THE STORE
If you have a problem with this product, please contact the W
Appliance Co. Customer Satisfaction Center at 1-855-855-0294.
DATED PROOF OF PURCHASE, MODEL # AND SERIAL #
REQUIRED FOR WARRANTY SERVICE
TROUBLESHOOTING
Troubleshoot your problem by using the chart below. If the steam iron still does
not work properly, contact W Appliance Co. customer service center or the nearest
authorized service center. Customers must never troubleshoot internal components.
TROUBLE
POSSIBLE CAUSE
POSSIBLE REMEDY
Soleplate stays cold
The Temperature Control is
set too low
Auto shut-off
Set the Temperature Control
to the required position
Move the iron
Steam iron does not produce
steam
The steam iron is not hot
enough
Set the Temperature Control
to
“••” or “•••” setting
Water droplets drip onto the
fabric during ironing
The Temperature Control is
set too low
You have not closed the cap
of the Water Inlet properly
Set the Temperature Control
to the advised position.
Make sure the Water Inlet is
closed properly
