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© 2020 RVM Australia Pty Ltd. All Rights Reserved
TROUBLESHOOTING
BEFORE CALLING FOR SERVICE
If the scale fails to operate:
1 .
Check to make sure the scale is inserted with the correct battery, 1 x 3V CR2032
lithium battery (included) .
2 .
Check the packaging and contents for completeness and damages . Should the
contents in the packaging not be complete or damaged, do not use the device .
Return it to your retail outlet immediately .
DO NOT TRY TO ADJUST OR REPAIR THE SCALES YOURSELF.
CUSTOMER SERVICE
In the event you believe your appliance to be defective, please return it along with
your sales receipt to the place of purchase for resolution .
For any enquiries, please call our service center on: Tel: 1300 883 109
Mon-Fri 8:00am - 5:00pm WST
CARE AND MAINTENANCE
1 .
Clean the scale with a slightly damp cloth . DO NOT immerse the scale in water
or use chemical/abrasive cleaning agents .
2 .
All plastic parts should be cleaned immediately after contact with fats, spices,
vinegar and strongly flavored/colored foods . Avoid contact with acids citrus
juices .
3 . Always use the scale on a hard, flat surface . DO NOT use on carpet .