Westinghouse Outdoor Power Equipment, LLC | 27
PROBLEM
POTENTIAL CAUSE
SOLUTION
Engine will not start or
remain running while
trying to start.
1. Fuel shutoff valve is in the OFF
position.
1. Move the fuel shut off valve to the ON
position.
2. Generator is out of gasoline.
2. Add gasoline to the generator.
3. Fuel flow is obstructed.
3. Inspect and clean fuel delivery
passages.
4. Starting battery may have insufficient
charge
4. On electric start models only. Check
battery output and charge battery as
necessary.
5. Dirty air filter
5. Check and clean the air filter.
6. Low oil level shut down switch is
preventing the unit from starting.
6. Check oil level and add oil if
necessary.
7. Spark plug boot is not fully engaged
with the spark plug tip.
7. Firmly push down on the spark plug
boot to ensure the boot is fully engaged
8. Spark plug is faulty.
8. Remove and check the spark plug.
Replace if faulty.
9. Dirty/plugged spark arrestor
9. Check and clean the spark arrestor.
10. Stale fuel
10. Drain fuel and replace with fresh fuel.
11. If trying 1-11 above does not solve
the problem, the cause might be the
generator has a fault.
11. Take the generator to your nearest
authorized service dealer.
TROUBLESHOOTING
Generator suddenly
stops running.
1. Generator is out of fuel.
1. Check fuel level. Add fuel if necessary.
2. The low oil shut down switch has
stopped the engine.
2. Check oil level and add oil if
necessary.
3. Too much load
3. Restart the generator and reduce the
load.
4. If trying 1-3 above does not solve the
problem,the cause might be a fault in the
generator.
4. Take the generator to your nearest
authorized service dealer.
Engine runs
erratic; does not hold a
steady RPM.
1. Dirty air filter
1. Clean the air filter.
2. Applied loads maybe cycling on and
off
2. As applied loads cycle, changes in
engine speed may occur; this is a normal
condition.
3. If trying 1-3 above does not solve
the problem, the cause might be a
fault in the generator
3. Take the generator to your nearest
authorized service dealer.