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Western Digital My Book Studio Edition II, User Manual

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Western Digital My Book Studio Edition II User Manual Download Page 32

MY BOOK STUDIO EDITION II

USER MANUAL

TROUBLESHOOTING – 29

Troubleshooting

If you have problems when installing or using this product, visit our support Web site 
at 

support.wdc.com

 and search our knowledge base for more help.

How to

Answer ID

„

install My Book Studio Edition II on a Windows or Macintosh computer

1691

„

use My Book Studio II Edition with your computer system

1717

„

service My Book Studio Edition II to replace a hard drive

1709

„

change the RAID setting of a WD My Book Studio Edition II 

1465

„

format the drive to Mac OS format

287

„

install, partition, and format the drive in Windows XP/Vista

207

„

install, partition, and format the drive in Windows 2000

34

„

make a device bootable on Intel-based Mac systems

1787

„

obtain and reinstall the original software included on My Book

1425

„

obtain further information on external hard drive interfaces

1729

9

Summary of Contents for My Book Studio Edition II

Page 1: ...External Desktop My Book Studio Edition II User Manual...

Page 2: ...LED Indicators Lights 4 Power Activity LED Behavior 4 Capacity Gauge 4 Interfaces 5 Kensington Security Slot 5 Software 6 3 Setting Up 7 Macintosh 7 Windows 10 4 WD Drive Manager Status 15 WD Drive M...

Page 3: ...BLE OF CONTENTS ii Safe Removal 25 Unplugging the Device 25 8 Replacing a Drive 26 9 Troubleshooting 29 10 Appendix 30 Regulatory Compliance 30 Warranty Information 30 WD Service and Support 32 Index...

Page 4: ...isit our website at www westerndigital com Kit Contents Dual drive storage system USB cable FireWire 800 cable 9 pin to 9 pin FireWire 800 to 400 cable 9 pin to 6 pin AC adapter Quick Install Guide So...

Page 5: ...t Your WD product includes 30 days of free technical support during the applicable warranty period for your product The 30 day period commences on the date of your first telephone contact with WD tech...

Page 6: ...f the following precautions when unpacking and installing your external storage product Do not operate this device outside the temperature range of 5 C 35 C 41 F 95 F Do not drop or jolt the device Do...

Page 7: ...te activity will stop and the drive will spin down Disconnect and power down My Book Allow it to cool down for 1 2 hours then reconnect and power up the device Capacity Gauge When the device is turned...

Page 8: ...ed computers Hi Speed USB USB 2 0 supports data transfer rates up to 480 Mb s USB 2 0 is backward compatible with USB 1 1 Connection to a USB 1 1 device transfers data at USB 1 1 speed up to 1 5 Mb s...

Page 9: ...tion that provides around the clock data protection It features automatic backup to multiple destinations and synchronization of working files to keep them current A user guide and online help are inc...

Page 10: ...ive 3 Double click the CD ROM drive icon 4 Double click the WD Drive Manager folder which contains the software for this device 5 Double click the WDDriveManager dmg icon 6 Double click the WD Drive M...

Page 11: ...correct plug type for your region 12 Connect the wall adapter to your AC power receptacle 13 Plug one end of the interface cable USB FireWire 800 or FireWire 800 to 400 into an available port on your...

Page 12: ...prompted 6 Turn off your computer 7 Connect the adapter s DC cable plug to the DC power input at the rear panel of the product Verify that plug type of your wall power adapter is the correct plug type...

Page 13: ...applications will be installed 5 Connect the adapter s DC cable plug to the DC power input at the rear panel of the product Verify that plug type of your wall power adapter is the correct plug type I...

Page 14: ...the device then right click to bring up the context menu Click Run Windows Disk Management Tool 11 The Initialize and Convert Disk Wizard appears Click Next 12 The Select Disks to Initialize screen ap...

Page 15: ...see a menu of available options Select New Partition or New Simple Volume from the menu of available options 15 The Welcome to the New Partition Wizard or New Simple Volume Wizard appears Windows Vis...

Page 16: ...tter to assign to the partition and click Next 18 The Format Partition screen appears On this screen you can select the file system allocation unit size and volume label you wish to create on the driv...

Page 17: ...on an external hard drive The Windows 2000 and Windows XP Disk Management utility cannot support the format of a FAT32 partition larger than 32GB Go to support microsoft com and search for Microsoft...

Page 18: ...r status menu icon and point to WD My Book RAID To view WD Drive Manager Status in Windows roll the cursor over the WD Drive Manager system tray icon WD Drive Manager Status Messages WD Drive Manager...

Page 19: ...nu extra icon and point to WD My Book Click Launch WD RAID Manager Configuring RAID My Book Studio Edition II is preformatted for HFS Journaled and is preconfigured for RAID 0 Striped mode for maximum...

Page 20: ...lick OK When configuring the device WD RAID Manager automatically formats the disk as a single volume using the format and RAID type specified FAT32 formats with a Master Boot Record partition map for...

Page 21: ...ves in the RAID system so you can view the status of each drive and take the appropriate action To view the device status as well as the status of each internal hard drive including which drive A or B...

Page 22: ...ration is newer Install another drive that is not part of a different RAID array Install the original drive that is part of the RAID array Create a new array with the installed drives Degraded The arr...

Page 23: ...l drive in empty slot No Config The slot does not contain a valid configuration Create New RAID set Loss of data Mismatched capacity Replace drive with identical capacity drive and re create RAID set...

Page 24: ...econfigured for RAID 0 Striped mode for maximum capacity and accelerated performance This product also supports RAID 1 Mirrored mode for data protection which dedicates half the capacity to mirror the...

Page 25: ...n screen to view options RAID Troubleshooting WD RAID Manager monitors the activity of the drives in the RAID system so at anytime you can view the status of each drive and take the appropriate action...

Page 26: ...guration is newer Install another drive that is not part of a different RAID array Install the original drive that is part of the RAID array Create a new array with the installed drives Degraded The a...

Page 27: ...all drive in empty slot No Config The slot does not contain a valid configuration Create New RAID set Loss of data Mismatched capacity Replace drive with identical capacity drive and re create RAID se...

Page 28: ...Power button once or disconnect My Book s power cord to turn it off safely Windows Right click on the WD Drive Manager icon in your system tray and point to My Book Safely Remove You can also right cl...

Page 29: ...mber of the internal hard drive s which require replacement Once you have received the replacement drive s follow the steps below to service My Book Before getting started power off the unit and disco...

Page 30: ...ive cover plate and set aside Note Each drive is designated A or B by a color coded decal 4 Locate the drive you wish to replace A or B Using the pulltab carefully and slowly pull the drive assembly u...

Page 31: ...ke up to 12 hours depending on drive capacity and activity but typically will complete in 5 7 hours Allow the RAID rebuild to complete 10 Once complete the LEDs will glow steadily to indicate power on...

Page 32: ...Studio II Edition with your computer system 1717 service My Book Studio Edition II to replace a hard drive 1709 change the RAID setting of a WD My Book Studio Edition II 1465 format the drive to Mac O...

Page 33: ...omplies with Canadian ICES 003 Class B Safety Compliance Approved for US and Canada CAN CSA C22 2 No 60950 1 UL 60950 1 Safety of Information Technology Equipment Approuv pour les Etats Unis et le Can...

Page 34: ...ions as found at support wdc com accident or mishandling while in the possession of someone other than WD Subject to the limitations specified above your sole and exclusive warranty shall be during th...

Page 35: ...in various languages When contacting WD for support have your WD product serial number system hardware and system software versions available support wdc com www westerndigital com 800 ASK 4WDC North...

Page 36: ...d eSATA 5 K Kensington Security Slot 5 Kit contents 1 L LED indicators 4 capacity gauge 4 Limited warranty 31 O Obtaining service 30 P Product registration 2 R RAID configuring 16 21 disk messages 20...

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