Westell RMM-1400/RMC-700, Troubleshooting Procedures

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Appendix
Data for Westell Tech Support
– Site number or name
– Event or alarm description
– NOC technician contact information
– Field technician contact information
– copy or log of ssh session with results of troubleshooting show, diag, and debug
commands
– copy of logd.log file
Westell Documentation list
Current versions -
– Remote RMC-700 Installation Guide
– Remote RMC-700 Version 5.3x Command Reference Guide
– Remote RMC-700 Version 5.3x Configuration Guide
– Remote RMM-1400 Installation Guide
– Remote RMM-1400 Version 5.3x Command Reference Guide
– Remote RMM-1400 Version 5.3x Configuration Guide
– Remote RMB-1 Installation Guide
The most recent versions of these documents are available at: http://support.westell.com/ in
the Documentation Library section:
A Westell Portal login is required to access these documents
To set up a login click on the Register button on the site home page and complete the process