07/15/2015
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2.
If the LEDs do not light up or the RMB-1 does not go online engage Westell Support via phone
(800-377-8766 option 1)
a.
If requested submit an RMA request for the RMB-1, follow the
b.
Update the ticket with all the steps completed with the tech onsite and set the status of
the GNOC ticket to Deferred; advise the tech to Suspend their ETA ticket until the
replacement RMB-1 is received
For dry contact alarms issues that require an ATC FOT on site such as a discrete event that does not
correlate to an event generated by a generator or AWL controller
1.
Enter the
show alarm-entry name
alarm_name
(for the alarm being investigated)
command to view details of the alarm; including the originator (discrete input that the alarm is
wired to)
2.
Have the tech check that the wires are firmly punched down on to the originator input on the
RMB-1 and connected to the sensor being monitored test
a.
If not have the tech re-punch the wires and/or re-connect the sensor
3.
Have the Tech check continuity on the alarm wires from the RMB-1 or RMC input to the sensor
to confirm the wire is not broken
a.
If the continuity check fails the wire should be checked manually to locate and repair
the break or replaced
4.
Repeat step 1
5.
If the correct reading does not occur have the Tech pull the wires at the RMB-1 or RMC and re-
punch on an unused input
a.
Verify the state of the input by entering the
show discrete inputs
X/X
command, where the input is the value of the re-homed input
6.
On the RMM/RMC enter the
show run
command and locate the configuration for the input
being re-homed
config site network-element cabinetPowerDetection
type DiscretePowerDetection
param discrete
'input 1/1'
param normalState close
a.
Update the parameter with the new discrete input using the following command
b.
config site network-element
NE_name
param discrete input
X/X
i.
(where NE_name is taken from results of
show run
command and input is the
value of the re-homed input)
c.
Enter the
copy running-config startup-config
command to save the
configuration
