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Installation Guide for Customer Self-Install: Westell ® 516, 

Macintosh

 

Page 1 

©2001 SBC Advanced Solutions, Inc.  All rights reserved.

 

Table of Contents 

Follow Steps 1 through 8 to complete the DSL Equipment Installation 

Step 1: Verify Your System Requirements and Documents   

 

 

 

 

Step 2: Verify the Contents of Your DSL Equipment Kit 

 

 

 

 

Step 3:  Install a Telephone Filter on Every Telephone Line  

 

 

 

Step 4:  Choose Your Modem and Check Your Minimum Requirements   

 

Step 5:  Installing the Kingston® Software and Hardware   

 

 

 

10  

Step 6:  Install the Westell® DSL Modem   

 

 

 

 

 

11 

Step 7:  Finish Configuring your System 

 

 

 

 

 

 

13 

Step 8:  Follow Internet Service Provider Instructions 

 

 

 

 

15 

APPENDICES 

 

 

 

 

 

 

 

 

 

16 

 Having 

Trouble? 

        17 

 

Installing the Kingston® Software and Hardware 

 

 

 

 

18 

 

 

DESKTOP Systems - Installing the Kingston® Ethernet Adapter   

19 

 

 

LAPTOP Systems - Installing the Kingston® Ethernet Adapter 

 

21 

 Uninstalling/Reinstalling 

the 

Kingston® 

Adapter 

    23 

 

Troubleshooting 

SBC 

Express       28 

For Support: 

 

Review the 

troubleshooting

 in this guide on 

page 17

 

 

Call your Internet Service Provider 'help desk' for further information on Internet Service 
Provider connection, and registration. 

IMPORTANT NOTE: This guide portrays the typical flow for the installation process.  
Please follow the instructions, including running the SBC Express software BEFORE 
installing any NIC cards or modems.  Some computer or network configurations may cause 
software windows to appear that are not depicted in this guide.  Please read and follow the 
instructions on those screens to continue the installation process. 

 

Verify that you are installing your DSL equipment AFTER the “Service Completion Date” 
given to you when you ordered your DSL Internet Service.  

 

SBC Advanced Solutions, Inc. and affiliates have no responsibility for any personal injury 
or property damage which may result from your installation of DSL Equipment as 
discussed in this Guide.  SBC Advanced Solutions, Inc. and its affiliates specifically 
disclaim any liability for such injury or damage.  By proceeding with this installation, you 
assume all risk of personal injury or property damage.  Please consult the documentation 
provided by your PC vendor to identify any impacts to your warranty. SBC, SBC 
EXPRESS and the SBC Logo are registered trademarks of SBC Communications, Inc. 

Summary of Contents for Macintosh 516

Page 1: ...Part Number W516MC01 Version 1 1 2001 SBC Advanced Solutions Inc All rights reserved READ ME FIRST DSL Equipment Installation Guide Westell 516 Digital Subscriber Line...

Page 2: ...r help desk for further information on Internet Service Provider connection and registration IMPORTANT NOTE This guide portrays the typical flow for the installation process Please follow the instruct...

Page 3: ...ls b An available PCI slot if Ethernet port not available c An available PCMCIA slot and a floppy disk drive Please note many Macintosh systems already have a Network Interface Card installed The SBC...

Page 4: ...xpress Installation CD B 1 Westell 516 DSL Modem with Ethernet cable connects to Adapter below and power cable C 1 Filter Pack containing 5 in line filters 1 wall mount filter 1 two way adapter and 1...

Page 5: ...ions Inc All rights reserved Step 3 Install a Telephone Filter on Every Telephone Line 3 1 Set up the phone jack where your DSL modem will go 1 Locate the phone jack where you want to connect your DSL...

Page 6: ...1 SBC Advanced Solutions Inc All rights reserved 5 Connect the data cable that will go to your DSL modem to the unfiltered side of the 2 way adapter 4 If you have a phone fax machine analog modem or o...

Page 7: ...ubscriber Line DSL can cause audible noise high pitched tones and static when you talk on the phone You need to install a filter on every telephone or device that shares the same phone number as your...

Page 8: ...age 7 2001 SBC Advanced Solutions Inc All rights reserved Step 4 Choose Your Modem and Minimum Requirements Check 4 1 Insert the SBC Express CD into your CD ROM drive Double click the SBC Express icon...

Page 9: ...s reserved 4 3 SBC Express displays the license agreement If you agree to the terms click Accept If you do not accept installation cannot continue 4 4 SBC Express quickly checks your computer system t...

Page 10: ...ll continue after you restart If your computer does not meet the minimum requirements SBC Express displays a message with details of the problem Your computer must meet the minimum requirements before...

Page 11: ...have reported that you passed the minimum requirements If you see the following screen it is not necessary to install the Kingston Ethernet Adapter provided in this equipment package You may proceed...

Page 12: ...dvanced Solutions Inc All rights reserved Step 6 Install the Westell 516 DSL Modem Your computer should be turned on Your modem should be turned OFF You should be at the following screen in the SBC Ex...

Page 13: ...er light does not turn solid green check your power cable Are you connected to a live electrical outlet Are connections secured Is the modem turned on If the Link light does not turn solid green check...

Page 14: ...vanced Solutions Inc All rights reserved Step 7 Finish Configuring Your System 7 1 SBC Express now prompts you for your first and last name Please type your first and last name and then click Next to...

Page 15: ...Customer Self Install Westell 516 Macintosh Page 14 2001 SBC Advanced Solutions Inc All rights reserved 7 3 Congratulations You have finished setting up your DSL hardware Click Quit in SBC Express and...

Page 16: ...Service Provider Your Internet Service Provider may have provided you additional instructions These instructions may contain information about account setup additional software installation and or Int...

Page 17: ...Installation Guide for Customer Self Install Westell 516 Macintosh Page 16 2001 SBC Advanced Solutions Inc All rights reserved Appendices...

Page 18: ...tance I can t open my computer case What do I do Consult your computer manufacturer s Owner s Manual Call your computer manufacturer s Support Line I can t connect What do I do Make sure there is no f...

Page 19: ...nstalled and you passed the minimum requirements step in the SBC Express Installation Software it is not necessary to install the Kingston Ethernet Adapter provided in this equipment package If you ha...

Page 20: ...anufacturer s Owner s Manual for specific instructions B 4 Touch the computer chassis metal frame before touching the Kingston Ethernet Adapter This helps to protect the Kingston Adapter from static e...

Page 21: ...ure the gold connectors along the base of the Kingston Ethernet Adapter are completely and evenly inserted into the PCI slot B 9 Fasten the card into the computer chassis with the screw you set aside...

Page 22: ...PCMCIA Type II or Type III slot B 12 Carefully push the Media Access Module MAM into the socket on the Card until the locking tabs click into place B 13 Power up your laptop after making sure the SBC...

Page 23: ...come screen click on Continue to proceed B 17 Click on the Install button in the bottom right corner of the Kingston Installer window to proceed with the default Easy Install option This option will i...

Page 24: ...l rights reserved Appendix C I want to uninstall reinstall the Kingston Adapter What do I do 1 Insert the SBC Express Installation CD Open the Drivers folder Open the Kne111tx desktop or Knepc2t lapto...

Page 25: ...ge 24 2001 SBC Advanced Solutions Inc All rights reserved 4 Select the Custom Remove option from the pulldown menu in the upper left corner 5 Place an X in the boxes to select the components to remove...

Page 26: ...Kingston Adapter Card DESKTOP For the Internal Kingston Ethernet Adapter Card Open the computer case using your computer manufacturer s instructions and then remove the screw holding card in place Ca...

Page 27: ...e Cards the installation process may ask for the original installation disk You may have to provide an installation CD ROM for the installation of the drivers to be successful Incompatible Adapter Thi...

Page 28: ...not being plugged in the DSL modem not being in synch or if the specified IP address does not allow a ping Make sure your Ethernet cable is plugged in and powercycle your DSL modem Use the Retry butto...

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