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Quick Start Guide

Westcott products are made to the company’s traditionally high standards of quality and comply with all 

applicable government safety regulations and requirements. In an effort to provide the best quality products 

possible, we periodically make product modifications. Actual products may not be identical to items pictured. 

Designed in Ohio, USA. Assembled in China. © F.J. Westcott Co. All rights reserved. 180219.

REGISTER YOUR NEW GEAR ONLINE AT 

FJWESTCOTT.COM/REGISTER

Warranty

Westcott’s warranty obligations for the Solix (“product”) are limited to the following terms. 

The F.J. Westcott Co. (“Westcott”) warrants this Westcott branded product against defects in 

materials and workmanship under normal use for a period of 

ONE (1) YEAR

 from the date of retail 

purchase from Westcott or an authorized retailer by the original end-user purchaser (“Warranty 

Period”). If a defect arises and a valid claim is received within the Warranty Period, at its option and 

to the extent permitted by law, Westcott will either (1) repair the defect at no charge, using new or 

refurbished replacement parts, or (2) exchange the product with a product that is new or which has 

been manufactured from new or serviceable used parts and is at least functionally equivalent to the 

original product. This Limited Warranty applies only to products manufactured by or for Westcott 

that can be identified by the Westcott trademark, trade name, or logo affixed to them. 

This warranty does not apply to: (a) damage caused by accident, abuse, misuse, flood, fire, 

earthquake, mold, or other external causes; (b) damage caused by operating the product outside the 

permitted or intended uses described by Westcott; (c) a product or part that has been modified to 

alter functionality or capability without the written permission of Westcott; or (d) cosmetic damage, 

including but not limited to scratches, dents and broken plastic.

Disclaimer:

 By purchasing, borrowing and/or using this product for any event, both public or private, 

you, the customer, accepts all responsibility and releases Westcott, and its associates, of any and 

all liability in the event of manufacturer’s defect, malfunction or misuse of the product which may 

lead to further injuries or complications unforeseen by the user. Westcott is not responsible for 

any potential or incurred damage caused by failure to properly mount, hang, or store the product, 

which includes, but is not limited to damage to cameras, electronics, electrical equipment, buildings, 

building materials, personal injury, death, or disability, fire damage, or any and all other damage not 

mentioned previously.

Please contact Westcott’s Repair Department for a Return Authorization Number “RMA” prior to 

requesting warranty service. This RMA must be clearly written on the outside of the box to the left 

of the shipping label. Items sent in without pre-authorization or that do not fall under the limited 

warranty will be returned at the expense of the sender. 

Repair Department:

 800-886-1689 / 419-243-7311 (International)

Email:

 [email protected]

Shipping:

  F.J. Westcott Co, 1425-B Holland Rd. Maumee, OH 43537

Westcott Cares About the Environment

Recycling electronics and light bulbs is a great way to reduce your environmental 
impact and ensure that you’re playing your part in preserving an environment that can 

be enjoyed by future generations. Many retail stores have bins designed for recycling 

these items. You can also contact a local recycling center to inquire about recycling 

your electronics and bulbs there.

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