What Must I Do To Keep the Warranty in Effect?
• You must keep your receipt or other appropriate documentation as proof of the date of sale and purchase.
• You must keep your serial number or order number for the product. This is found on the product itself or on your receipt.
• You must not do any of the things that will make the warranty invalid as provided for in this warranty statement.
• You must use, install, maintain and operate the product in accordance with published specifications and the user’s manual.
What Do I Do If I Need Warranty Service?
• Before the warranty expires, please call us at 1-800-BOATING (1-800-262-8464). Please also have your serial number or order number available.
• When you contact us, we will issue a Return Material Authorization Number for you to include with your return. We will also provide you the
address of where to ship the product.
• You must return the product to us in its original or equivalent packaging, prepay shipping charges, and insure the shipment or accept the risk if the
product is lost or damaged in shipment.
What Will West Marine Do?
During the Limited Warranty Term, if the product you return to us proves to be defective in materials or workmanship and not for the reasons which
would otherwise disqualify it (as explained here), then we will:
• At West Marine’s option, we will repair the product or, if we are unable to repair it, we will replace it with a comparable product that is new or
refurbished;
• Or, as an alternative, at West Marine’s option, we will refund you the original purchase price;
• If we repair or replace the product, we will return the repaired or replacement product to you; and
• Pay to ship the repaired or replacement product to you if you use an address in the United States (excluding Puerto Rico and U.S. possessions
and territories). Otherwise, we will ship the product to you freight collect.
• If we determine that the problem is not covered under this warranty, we will notify you of this when we return your product to you to the address
you provide us in the United States (excluding Puerto Rico and U.S. possessions and territories).
• We use new and refurbished parts made by various manufacturers in performing warranty repairs and in building replacement parts and systems.
Refurbished parts and systems are parts or systems that have been returned to West Marine, some of which were never used by a
customer. Replacement parts and systems are covered for the remaining time left in the Limited Warranty Term for the product you bought
(whatever time remains in the twelve months since purchase). West Marine owns all parts removed from repaired products.
Maintenance is the Owner’s Responsibility
Cleaning, polishing, lubricating, replacing filters, tuning, replacing worn parts, using your purchased product according to the user’s manual,
and regularly maintaining your purchased product is your responsibility.
What if I purchased a Plus Protection Plan?
Service will be provided to you under the terms of the Plus Protection Plan Contract. Please refer to that contract for details on how to obtain service.
How State Law Relates to the Warranty.
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
43000-1851 Rev:12/13
VHF595 RADIO
1-800-BOATING
37
