TROUBLESHOOTING GUIDE
PROBLEM
POSSIBLE CAUSE
SOLUTION
Barbecue will not light
with Igniter
Electrode is too far from the
burner tube
Adjust the electrode closer to the
burner tube, 1/8'' recommended
Loose wire between electrode
and Igniter
Check connection between Igniter
and Electrode
Cracked spark plug
Contact Technical Support
Regulator pressure is too high
Adjust Regulator
Barbecue will not light
No gas flow
Check propane bottle
Obstruction
Remove and clean orifice and
burner tube
No gas flow, full propane,
no obstruction
Adjust or replace Regulator
Barbecue blows out
Low flame
Increase flame by adjusting heat
setting
Strong wind
Close down air adjustments,
shield back of barbecue from
direct wind
Regulator out of specification
Adjust Regulator to increase
gas flow
Flare up
Grease build-up on Flavor
Plate
Clean Flavor Plate and Grill
Uneven heat
disbursement
Flavor Plate is upside down
Correctly install Flavor Plate
Barbecue is not level
Mount barbecue on a level surface
