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21
TROUBLESHOOTING
IMPORTANT: If trouble persists, please call our customer help line at (800) 232-1195 M-F 8-5 Central Time.
Problem
Cause
Solution
Engine switch is set to
"OFF".
Set engine switch to "ON".
Fuel valve is turned to
"OFF".
Turn fuel valve to "ON" position.
Choke is open.
Close the choke
Engine is out of fuel. Add gasoline.
Engine is filled with
contaminated or old
gasoline.
Change the gasoline in the gas tank.
Spark plug is dirty.
Clean spark plug.
Spark plug is broken. Replace spark plug.
Generator is not on
level surface.
Move generator to a level surface to prevent low oil shutdown from
triggering.
Engine will not start
Oil is low.
Add or replace oil.
Water supply is
restricted.
Inspect garden hose for leaks. Make sure you are using a large
enough garden hose (min. ¾ inch diameter).
Water not turned on to
full power
Open water source all the way.
Water pressure is
weak
Not using high
pressure nozzle
Change nozzle.
Detergent hose is not
submerged or has
disconnected
Make sure hose is connected and submerged in the detergent.
Detergent and spray
do not mix
Black soap nozzle
needed
Use soap nozzle.
Water supply is
restricted
Inspect garden hose for leaks. Make sure you are using a large
enough garden hose (min. ¾ inch diameter).
Water not turned on
full power
Open water source all the way.
Nozzle is clogged
Clean nozzle.
Spray gun leaks
Check spray gun connection or replace spray gun
Pump fails to
produce pressure or
pressure is
inconsistent
Air in line
Squeeze trigger handle to remove air
Inlet hose screen is
clogged
Clean inlet.
Water supply is over
100°F
Use cool water supply.
Pump is faulty
Contact service department.