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TROUBLESHOOTING SUGGESTIONS
12
There are no user-serviceable components in this appliance.
In all instances of damage or malfunction, contact your Authorized Wells Service Agency for repairs.
SYMPTOM
POSSIBLE CAUSE
SUGGESTED REMEDY
No power to warmer
Circuit breaker off or tripped
Reset circuit breaker
Warmer will not heat
Temperature control not set
Set control to desired temperature
Warmer trips circuit breaker
Wet insulation
Verify flange-to counter seal is sound, or
reseal with food-grade silicone sealant
Pan leaking or other internal damage
Contact your Authorized Wells Service Agency
for repairs
Internal damage
Contact your Authorized Wells Service Agency
for repairs
Warmer slow to heat
Mineral deposits on pan acting as a
insulator
Clean pan(s) with delime cleaner
Wired to wrong voltage
Verify supply voltage - must match voltage on
warmer nameplate
Drain-equipped unit will not hold
water
Drain valve not fully closed
Check drain valve for debris and close fully
Drain valve damaged or pan(s) leaking
Contact your Authorized Wells Service Agency
for repairs
Auto-fill unit overflows
Water level sensor dirty
Clean water level sensor
Internal damage
Contact your Authorized Wells Service Agency
for repairs
Auto-fill unit does not fill
Water supply turned off or restricted
Be sure water supply is turned on and water
supply hose is not pinched or twisted
Bad Probe or other Internal Damage
Contact your Authorized Wells Service Agency
for repairs
One or more pans of an auto-fill
unit do not fill
Blocked drain manifold
Clean drain manifold
