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Wellborn Cabinet, Inc., provides a Lifetime Limited Warranty on the Premier Series, Wellborn Closets, Elegant Bath
Collection and Estate Collection to the original consumer purchaser for the lifetime of the product. We also provide a Five-
Year Limited Warranty on the Select Series to the original consumer purchaser for five years from the Wellborn Dealer’s
original date of purchase on our cabinetry parts. The Select Series has a machine sanded finishing process and does
not include the detailed hand sanding technique featured in the Premier Series and Estate Collection. Therefore, Wellborn
Cabinet, Inc., does not recommend designs combining these series. Wellborn Cabinet, Inc., does not warrant finish matching
between Home Concepts, the Select Series and the Premier Series, Elegant Bath Collection or Estate Collection due to
differences in wood characteristics and finishing processes. This warranty does not cover any and all claims hereunder made
relating to or arising from finish matching which may exist in cabinets within designs blending or mixing different series, such as
designs combining the Home Concepts or Select Series with the Premier Series, Elegant Bath Collection or Estate Collection.
We further warrant our solid wood dovetailed drawer box to the original consumer purchaser for the lifetime of the product.
We also offer an Exclusive Lifetime Limited Warranty to the original consumer purchaser on our Drawer Suspension Systems
and Door Hinges. This warranty is expressed by the supplier. Replacement hinges and drawer slides are subject to availability
from our supplier. If a claim is filed after a product becomes obsolete, the manufacturer will replace the discontinued product
with the product that is closest to being equivalent to the original. After Wellborn’s warranty expires, it is the consumer’s
responsibility to contact the manufacturer for hinge or slide replacements. These warranties constitute the exclusive remedy
against Wellborn for all cabinetry parts that have been proven to Wellborn’s satisfaction to be defective in material and/
or workmanship under normal residential usage. These warranties are only valid in the United States of America. These
warranties are limited to the first and original buyer, and are not transferable to subsequent owners.
The lifetime of cabinets is
expected to be 10 years. Based on all other warranty terms and conditions being met, credit for replacement of product for
warranty claims will be prorated based on the expected lifetime of the product.
Estate and Elegant Bath Collection Warranty Information
Inset Cabinetry
There are extreme differences in the design and the installation of inset cabinetry. Due to the cabinet doors inset design into the
face frame, many design rules are different than in standard overlay cabinetry including pull dimensions, door opening tolerance
for adjacent cabinets and interior accessories and many more. Installing inset cabinets has extreme differences from standard
overlay. Prior to installation, cabinet should be placed on a level surface, door spacers removed and each door and drawer
inspected for proper opening and closing. If there are any issues with operation of the cabinet parts, contact your customer
service representative immediately prior to cabinet installation. The door and drawer front opening and closing operation will be
voided from warranty if the cabinet has been installed.
Inset cabinets must be carefully installed with proper shimming, to avoid racking the cabinet out of square, which causes binding
and malfunction. Cabinets must NOT be racked in any way for inset cabinetry. Cabinet doors and drawers should NOT be
removed from cabinet during installation.
Vanity Wall Mounts
Because of the design characteristics of the Wall Mounted Vanity, Wellborn recommends installation strictly in accordance
with the instructions in the Elegant Bath Collection Specification and Price Catalog and the Installation, Care and Warranty
Guide. Failure to strictly follow the installation illustration may result in an unintended separation of the Vanity from the wall and
potentially cause injury or damage to property. Any such damage to the Vanity caused by an installation not strictly adhering to
the illustration in the above referenced literature is not covered by our warranty.
Wellborn Cabinet, Inc., will send the original consumer purchaser a new Wellborn dovetailed drawer box to replace any defective
dovetailed drawer box subject to this warranty. This warranty is for replacement only. Wellborn Cabinet, Inc., specifically does not
cover drawers which have been exposed to abuse, misuse or excessive loads. To obtain replacement, remove the drawer from
the cabinet and remove the drawer front and hardware from the drawer box. Mail the drawer box and $15.00 (certified check or
money order) for postage and handling to:
Wellborn Cabinet, Inc.; P.O. Box 1210; Ashland, AL 36251
Please enclose a letter explaining the defect with a copy of your proof of purchase. Give the full name and address of your
dealer
and original installer. Allow approximately 4-6 weeks for delivery.
All claims for defective products must be submitted, in writing, on the Wellborn Cabinet, Inc., Warranty Claims Form, to the
Wellborn Cabinet, Inc., Dealer, detailing the specific problem no later than 90 days after the defect has been known. Proof of
purchase (an original invoice or a dated sales receipt from a Wellborn Dealer) is required. Warranty claims must be initially
made through your Wellborn Cabinet, Inc., Dealer. The Wellborn Cabinet, Inc., Dealer will present the warranty claim to
Wellborn Cabinet, Inc. If you need further assistance, please contact:
Wellborn Cabinet, Inc.; Customer Service/Warranty Claims; P.O. Box 1210; Ashland, AL 36251
Upon inspection, Wellborn Cabinet, Inc., at their discretion, will either replace or repair the defective part. This warranty does not cover
costs associated with shipping or transportation of replacements, removal or installation costs, loss of time, use or revenue or other
incidental damages, regardless of whether the work was performed by a contractor, service company or consumer. Replacement items
will be sent at a charge cost to the Dealer and submitted as a credit by a Wellborn Territory Manager. This is a parts-only warranty, and
excludes any charges for labor expense or product damage incurred by the installer in connection with the replacement of defective
parts or portions thereof. Wellborn Cabinet, Inc., will not be responsible for any product damaged as a result of the purchaser’s attempt
to repair the product. Wellborn Cabinet, Inc., reserves the right to request products be returned to the factory for determination of
warranty requirements before issuing credit.
This warranty only covers products supplied by Wellborn Cabinet, Inc.
All woods feature natural characteristics such as grain patterns, texture and color variations, we do not consider these defects in
our product. Read the Product Awareness Statement on the following page for a detailed explanation of characteristics that are not
considered to be defects of our product. Wood based materials must be protected against humidity extremes, both high and low,
and direct moisture since the wood used in them retains its hygroscopic properties despite the fact that it has been processed.
