Weiser Smartcode 5 Installation Manual Download Page 2

ENGLISH

2

3

4

1

Status LED

Switches

Keypad

ON

OFF

Normal Operation

Switch

Function

1

Door lock status LED blinks every 
6 seconds

2

Lock automatically re-locks door 30 
seconds after unlocking. Disabled if 
no codes are programmed.

3

Audio

4

Not used

B

User Guide

Installation instructions are 
located on the reverse side 

of this document.

Troubleshooting and FAQs 

are available online at 
www.weiserlock.com.

Weiser

1-866-863-6584

www.weiserlock.com

SmartCode at a Glance

Color

Lock Status

Blinking green

Unlocked

Blinking amber

Locked

Blinking Red

Low battery

Solid Red

Door Handing 
Process did not work 
properly. See online 
Troubleshooting guide.

C

Regulatory Compliance

Switches, Status LED Colors and Keypad Warnings

Troubleshooting

Factory Reset

A factory reset will delete all codes associated with the lock.

Important Safeguards

1. 

Read all instructions in their entirety.

2. 

Familiarize yourself with all warning and caution statements.

3. 

Remind all family members of safety precautions.

4. 

Restrict access to your lock’s back panel and routinely check 
your settings to ensure they have not been altered without your 
knowledge.

5. 

Protect your user codes and mastercode.

6. 

Dispose of used batteries according to local laws and regulations.

  CAUTION: Prevent unauthorized entry. Since anyone with access to the 

back panel can change the user codes, you must restrict access to the 
back panel and routinely check the user codes to ensure they have not 
been altered without your knowledge. The use of a mastercode can help 
protect your system’s settings. 

  WARNING: This Manufacturer advises that no lock can provide complete 

security by itself.  This lock may be defeated by forcible or technical 
means, or evaded by entry elsewhere on the property.  No lock can 
substitute for caution, awareness of your environment, and common 
sense. Builder’s hardware is available in multiple performance grades 
to suit the application. In order to enhance security and reduce risk, you 
should consult a qualifi ed locksmith or other security professional.

For more troubleshooting, download the 

online Troubleshooting Guide, available at 

www.weiserlock.com.

This product complies with standards established 
by the following regulatory bodies:

• 

Federal Communications Commission (FCC)

• Industry 

Canada

FCC

This device complies with Part 15 of the FCC 
Rules.  Operation is subject to the following two 
conditions:  
( 1 ) this device may not cause harmful 
interference, and 
( 2 ) this device must accept any interference 
received, including interference that may cause 
undesired operation.

This equipment has been tested and found 
to comply with the limits for a Class B digital 
device, pursuant to Part 15 of the FCC Rules.  
These limits are designed to provide reasonable 
protection against harmful interference in 
a residential installation.  This equipment 
generates, uses, and can radiate radio frequency 
energy and, if not installed and used in 
accordance with the instructions, may cause 
harmful interference to radio communications.  
However, there is no guarantee that interference 
will not occur in a particular installation.  If this 

equipment does cause harmful interference 
to radio or television reception, which can be 
determined by turning the equipment off and 
on, the user is encouraged to try to correct the 
interference by one or more of the following 
measures:

• 

Reorient or relocate the receiving antenna.

• 

Increase the separation between the 
equipment and receiver.

• 

Connect the equipment into an outlet on 
a circuit different from that to which the 
receiver is connected.

• 

Consult the dealer or an experienced radio/
TV technician for help.

IMPORTANT!

 Changes or modifi cations not 

expressly approved by the manufacturer 
could void the user’s authority to operate the 
equipment.

Industry Canada

This device complies with Industry Canada licence-
exempt RSS standard(s). Operation is subject to the 
following two conditions:  ( 1 ) this device may not 
cause interference, and ( 2 ) this device must accept 
any interference, including interference that may 
cause undesired operation of the device.

E

F

G

H

I

Press and HOLD the Program 
button while reinserting the 
battery pack.

Keep holding the button for 
30 seconds until the lock 
beeps and the status LED 
flashes red.

Remove 
battery pack.

status LED

Press the Program 
button once more.  
When the LED 
flashes green and 
you hear one beep, 
the lock has been 
reset.

Perform the door 
handing process 
again. See step 10 in 
the Installation Guide, 
on the reverse side of 
this document.

Perform the inclusion 
process again to add 
the lock back into 
your network and 
controller.

4

5

3

1

2

Problem: 

The latch bolt is not moving in the 

correct direction and the turnpiece will not rotate.

Reason: 

The door handing process was not 

executed during installation, and the lock does 
not know the orientation of the door.

Solution: 

Perform the door handing process, step 10 

in the installation guide.

©2014 Weiser Corporation

It is recommended that you add and delete all user codes through your Z-Wave control system. If your system does not 
allow this, the sections below will provide instructions for how to add and delete codes at the lock.

Programming Codes

Programming Information

User Codes Requirements

Each user code must be a unique code between 4 and 8 digits, depending on your control system. 
A total of 30 user codes may be programmed. 

How the Keypad Works

Each button represents two numbers (i.e. 1 and 2 for the fi rst button). You only need to push the button 
once to get either 1 or 2. For example: If your code is 1-2-5-6-8,

1

2

5

6

8

a

D

Unlocking the Door

Tip: You can press the Lock button before entering 
your user code to light up the keypad at night.

Enter user code.

Locking the Door

Press Lock button once.

If no user codes are programmed, the 
Lock button will be disabled.

Incorrect Codes

Codes Entered

Lock Behavior

Next Step

One incorrect code entered.

Keypad fl ashes red three times with three beeps*

Re-enter code.

Three incorrect codes entered within 
one minute.

Keypad fl ashes red 15 times with 15 beeps*

Re-enter code after 60 second keypad lockout.

*If switch #3 is ON

Warning

Reason

Solution

Keypad fl ashes 
red with fast 
beeping sound* 
for 3 – 4 
seconds.

Low battery

Replace batteries

Door jammed while 
attempting to lock

Relock door. If 
needed, reposition 
strike.

No user code  
programmed

Program at least 
one user code

*If switch #3 is ON

Programming Behavior

Successful Programming

The keypad will fl ash green once, and you will hear one beep*.

Unsuccessful Programming

The keypad will fl ash red three times, and you will hear three beeps*.

(x1)

(x1)

(x3)

(x3)

Successful Programming

Unsuccessful Programming

red

green

Timeout

If no button is pressed for fi ve seconds, the system will time out and you will need to restart the procedure. 

(x6)

(x2)

(x6)

(x6)

(x3)

red

red

red

Timeout Behavior

Switch #3 ON

Switch #3 OFF

Mastercode

enabled

Mastercode

NOT enabled

*If switch #3 is ON

Z-Wave Systems

Lock Inclusion

“Inclusion” refers to the process 
in which the lock is added to a 
Z-Wave controller.

Perform the Inclusion process 
during lock installation. See step 8 
in the Installation Guide.

Press button “A” on the lock once 
to include the lock in the controller. 

 Lock  Exclusion

 

“Exclusion” refers to the process 
in which the lock is removed from 
a Z-Wave controller. Initiate the 
Exclusion process at your Z-Wave 
controller. Refer to your control 
system instructions for more 
information. 

Press button “A” on the lock 
once to exclude the lock from the 
controller.

System Notes

  

In order to fully utilize this product, 
you must have a Z-Wave controller 
compatible with door locks. Z-Wave 
is a “Wireless mesh network,” and 
results may vary based on building 
construction and communication 
path, with 35 feet+ being typical 
installed distance from network 
controller. It may be necessary to 
install additional Z-Wave beaming 
capable devices that can serve 
as repeaters to enhance the 
communication path between 
the lock and controller for a more 
robust Z-Wave network.

Inclusion

Exclusion

Press button “A” one time.

Press button “A” one time. 

b

Enabling and Adding a Mastercode (Optional for Enhanced Security)

User codes can be programmed with or without a mastercode. Using a mastercode is an optional, added-security measure. 
It is not enabled by default. A mastercode is used to add and delete user codes, but it cannot unlock the door (unless the 
same code is programmed as a user code, though this is not recommended). The mastercode must be 4-8 digits.

1

2

3

4

5

Press and HOLD 
Program button until 
keypad flashes green 
(about 5 seconds).

Enter new mastercode.

Press Lock button once.

Re-enter mastercode.

Press Lock button once.

Make sure the mastercode 
has not been programmed 
already. Attempt this 
procedure again, making 
sure to enter the same new 
mastercode in steps 2 and 4.

IF UNSUCCESSFUL

Make sure switch #3 is on, 
and then press the Program 
button once. If you hear three 
beeps and see the keypad 
flash green three times, the 
mastercode is enabled.

Note: The lock will time out 
after five seconds.

TEST

c

Adding User Codes

Deleting User Codes

In order to delete a user code, you must override the code by adding a different user code in the same position. For example, if 
you want to delete the third code, add a different user code in position three. 

If you cannot remember the user code position, you may wish to perform a factory reset to delete all codes associated with 
the lock. See section “H.”

Test the old user code to make sure it is inactive.

d

e

Disabling and Deleting the Mastercode

1

2

3

4

6

5

Enter mastercode.

Press Lock button once.

Re-enter 
mastercode.

Press Lock 
button once.

Press Lock 
button once.

Make sure the 
mastercode has been 
enabled before trying to 
disable it. Attempt this 
procedure again, making 
sure to enter the same 
mastercode in steps 3 
and 5.

Press and HOLD 
Program button until 
keypad flashes green 
(about 5 seconds).

Make sure switch #3 is on, 
and then press the Program 
button once. If you don’t 
immediately hear three 
beeps or see the keypad 
flash green three times, the 
mastercode is disabled.

Note: The lock will time out 
after five seconds

IF UNSUCCESSFUL

TEST

4

5

3

6

1

2

Press Lock button once.

Press Lock button once.

While the door is open, test the user 
code to make sure it unlocks the door.

 

Press the Program button 
the number of times that 
corresponds to the user 
code position being 
programmed. 

Example: If programming the 
third code, press the button 
three times.

Enter new USER code.

Make sure the user code is not a duplicate and that it is 
between 4 and 8 digits during your next attempt. 

Make sure to enter a valid mastercode in step 2.

Press Program button once.

The keypad will flash green 
and you will hear three beeps.

Enter MASTERCODE 

(the code that was 
enabled in section b) 

IF UNSUCCESSFUL

TEST CODE

Mastercode 

enabled:

1

2

3

Press Lock button once.

Press the Program button 
the number of times that 
corresponds to the user 
code position being 
programmed. 

Example: If programming 
the third code, press the 
button three times.

Enter new USER code.

Make sure the user code is not a duplicate and that it 
is between 4 and 8 digits during your next attempt. 

IF UNSUCCESSFUL

While the door is open, test the user 
code to make sure it unlocks the door.

 

TEST CODE

Mastercode 

NOT enabled:

I

f no button is pressed for fi ve seconds, the system will time out, and you will need to restart the procedure.

I

f no button is pressed for fi ve seconds, the system will time out, and you will need to restart the procedure.

I

f no button is pressed for fi ve seconds, the system will time out, and you will need to restart the procedure.

A

61891 / 01
GED1495

Program 

button

Status LED

Switches

Back panel

Turnpiece

SmartKey 

tool hole

Keypad

Keyway

Lock 
button

Button “B”

Button “A”

Interior 

(cover removed)

Exterior

Note: Although the arched SmartCode 
5 model is illustrated, instructions are 
the same for all SmartCode 5 models.

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