Weber Q 3000 Series, Owner'S Manual

Page: 37 / 44

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®
37
TROUBLESHOOTING
GENERAL TROUBLESHOOTING
PROBLEMS SOLUTIONS
Burner does not ignite when you push the
igniter button. Be sure that there is gas flow to the burners by attempting to match light your burner. Refer to “BURNER IGNITION—
Lighting with a Match.” If match lighting is successful, the problem lies in the ignition system. Refer to “MAINTAINING
THE PUSH BUTTON IGNITION SYSTEM (Q
®
3000)” or “MAINTAINING THE ELECTRONIC IGNITION SYSTEM
(Q ® 3200).”
Be sure that wires are correctly inserted into terminals on igniter electrode assembly. Check that the wires are
connected to terminals on the push button igniter (Q
®
3000) or the electronic igniter module (Q
®
3200). Refer
to “MAINTAINING THE PUSH BUTTON IGNITION SYSTEM (Q
®
3000)” or “MAINTAINING THE ELECTRONIC
IGNITION SYSTEM (Q ® 3200).”
If a new battery is installed, confirm that battery’s plastic wrapping has been removed. Verify that the battery is in good
condition and has been installed correctly. Refer to “MAINTAINING THE ELECTRONIC IGNITION SYSTEM (Q
®
3200).”
Burners do not ignite.
Burners have a small flickering flame when burner
control knobs are on the high ( ) position.
Barbecue temperature only reaches 250° to 300° F
(121° to 149° C) when burner control knobs are on
the high ( ) position.
Some countries have regulators with an excess gas flow safety device. The excess gas flow safety device, which
is part of the barbecue-to-cylinder connection, may have been activated. To reset the excess gas flow safety device,
close the cylinder valve and turn all burner control knobs to the off ( ) position. Open the barbecue lid. Wait at least
five minutes for the gas to clear before attempting to light the barbecue.
SLOWLY turn the cylinder valve until it is
completely open. Wait several seconds; then ignite your barbecue. Refer to “MAIN BURNER IGNITION & USAGE.”
Burner does not ignite, or flame is low when
burner control knob is on high ( ) position. Fuel could be low or empty. Refill cylinder.
Fuel hose could be bent or kinked. Straighten fuel hose.
Burner flame pattern is erratic.
Flame is low when burner control knob is on
high ( ) position.
Flames do not run the whole length of the
burner tube.
Clean burner ports that run down the entire length of burner tube. Refer to “ANNUAL MAINTENANCE.”
Burners burn with a yellow or orange flame, in
conjunction with the smell of gas. Inspect spider/insect screens for possible obstructions. (Blockage of holes.) Clean spider/insect screens.
Refer to “ANNUAL MAINTENANCE.”
Experiencing flare-ups.
m CAUTION: Do not line the cookbox
with aluminium foil.
Barbecue must be preheated with all burners on high for 10 to 15 minutes.
Clean the cooking grates thoroughly to remove grease. Refer to “CLEANING THE INSIDE OF THE BARBECUE.”
The cookbox may be dirty and is not allowing grease to flow into removable catch pan. Clean cookbox. Refer to
“CLEANING THE INSIDE OF THE BARBECUE.”
Inside of lid appears to be “peeling.”
(Resembles paint peeling.) The inside of the lid is cast aluminium. It is not painted. It cannot “peel.” What you are seeing is baked-on grease that
has turned to carbon and is flaking off. THIS IS NOT A DEFECT. Clean thoroughly. Refer to “CLEANING THE INSIDE
OF THE BARBECUE.”
If problems cannot be corrected by using these methods, please contact the Customer Service Representative in your area using the contact information on our
web site. Log onto www.weber.com
® .
GRILL OUT
®
HANDLE LIGHT TROUBLESHOOTING
PROBLEMS SOLUTIONS
Grill Out
®
Handle Light does not light. If a new battery is installed, confirm that battery’s plastic wrapping has been removed. Verify that the battery is in good
condition and has been installed correctly. Refer to “MAINTAINING THE GRILL OUT
®
HANDLE LIGHT.”
Light will activate only when lid is open and power button is ON. Lift lid to up position and push power button on.
If problems cannot be corrected by using these methods, please contact the Customer Service Representative in your area using the contact information on our
web site. Log onto www.weber.com
®
.