loop is in your ear (see page 12, Step 3). If you still can’t get a good fit, it
could be that the earbuds are still too large for your ears. Please contact
us for further assistance.
One earbud does not work when receiving or making a call.
Both earbuds should work during a call. If only one earbud is working
during or after receiving a call then the other earbud would have to be
re-paired with the working earbud. Sometimes a Bluetooth device may
interfere with the earbud pair and disconnect one. Place both earbuds
back in the charging case for a few seconds and then remove them.
An earbud indicator light is blinking red-blue while in the case.
Remove both earbuds from the case and press the yellow control
button on the blinking earbud. Place both earbuds back in the case. The
pairing mode will be canceled and you will have a solid indicator light.
You can also turn off the case then back on to refresh the earbuds.
My earbuds are freezing or choppy while connected to and playing
from my computer.
Be sure to disconnect and reconnect to “Wayl Bean X” to refresh your
connection. Then check your sound settings on your computer and
make sure to set your Input to “Internal Microphone” (and not to Wayl
Bean X). See page 11 for more assistance or contact us.
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