Troubleshooting
COOLING PADS NOT WETTING
1. Ensure there is water in the reservoir.
2. Ensure the motor switch is in the START position and the pump switch is in the ON position.
3. Ensure the pump is running.
4.
Pump is running but no water:
a.
Ensure hose is connected.
b.
Inspect and clean the pump discharge filter.
c.
Inspect and clean the pump intake filter.
d.
Ensure the impeller on the inside of the pump turns freely.
5.
Pump is not running:
a.
A certified electrician must check the wiring from pump to pump selector switch.
b.
If the wiring is correct, replace the pump.
FOAMING
Foaming is generally caused by a dirty water supply or contaminated water in the reservoir.
1. If foaming occurs, stop the unit, drain it and flush the bottom and inside thoroughly with clean water.
2. Clean the pads and do not use any kind of chemical cleaner. Refer to the
REGULAR CLEANING
section for the proper
procedure for cleaning the pads.
3. Re-assemble the unit, refill the reservoir and restart.
LINE CLOGS OR OBSTRUCTIONS (little or no water flow)
Depending on the cleanliness of the water and the amount of dirt, dust, etc. in the air, you may have to clean the PVC pipes
from time to time. Your own experience will dictate the frequency.
1.
Turn off and unplug the unit.
2.
Remove the plastic knob from the threaded rod in the spout.
3.
Remove the spout and set it aside.
4.
Remove the two screws that hold the top cover on the unit.
5.
Remove the top cover and set it aside.
6.
Locate the four PVC pipes in the top metal channel. Each PVC pipe is secured to the Y connector by a single screw.
Remove this screw from all four PVC pipes.
7.
Grip the opposite end of each PVC pipe with pliers and gently twist it out of its Y connector.
8.
Remove the plastic mesh socks from the PVC pipes and clean them in warm, soapy water.
9.
Direct a jet of water at the series of outlet holes in the PVC pipes to blow them clear.
10. Direct the water nozzle into the end of each pipe and blow them clear. Inspect them for cleanliness and repeat if necessary.
11. Re-install the socks over the PVC pipes, taking care not to bunch them.
12. Replace the PVC pipes, taking care to be sure the water outlet holes are facing inward at 90°. There is a mark on the PVC
pipe that indicates the position of the holes.
Be sure you push the PVC pipes fully into the Y connectors so the retaining screws go through the connector and the
pipe to hold them in.
ODOR CONTROL
Ensure water source is of good quality and regular maintenance is being conducted. WayCool® Water Conditioner is available
from your dealer. See page 15.
LIME OR SCALE BUILDUP
Ensure water source is of good quality and regular maintenance is being conducted. WayCool® Water Conditioner is available
from your dealer. See page 15.
SPLATTERING IN FRONT
See
LINE CLOGS OR OBSTRUCTIONS
.
LEAKING FROM THE BOTTOM
Check for cracks in the reservoir. If a crack is found, repair it by using a WayCool® Repair Kit or replace the entire bottom.
Order replacement parts from your dealer.
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