STEP 3: LOGOFF
continued
If any offline transactions are stored in the MTT, you are prompted to upload and
print receipts for them (select
Done
when finished). The Reconcile function then
starts automatically and the batch of all offline and online transactions is closed.
Select
OK
to print the Reconciliation Report and select
Done
when finished.
To complete
Logoff
, select
OK
.
OFFLINE MODE
If the MTT is temporarily out of the GPRS coverage area and cannot
communicate, offline mode allows you to enter new transactions
and store them on the MTT. When communication is restored, you can
continue processing transactions, upload the offline transactions
for authorization or complete the day or shift by performing the
“Logoff” function.
NOTE: Offline transactions are run at merchant’s risk. Final authorization does
not occur until transactions are uploaded or reconciled.
From the Transactions menu, select
Go Offline Mode
. This is useful if you know
you are entering a poor coverage area and simply want to start offline mode
manually. To reenter online mode, select
Go Online Mode
. If you are in offline
mode, you must first Go to Online Mode then
Logoff
& reconcile.
OTHER TRANSACTIONS
From the transactions menu, you can also
Select Other Transactions
.
removes a specific transaction from the current batch of transactions
credits a transaction that has already reconciled to a customer’s account
verifies funds are available and may hold them for 7-10 days depending on
your processor
adds a transaction to the current batch after you have received a phone
authorization or from an authorize transaction (above)
2.
3.
Reconciliation
Complete
Print Report
OK
Logoff Complete
OK
VOID
RETURN
AUTHORIZE
ONLY
FORCE
6