Care & Maintenance __________________________________________________ Dualwave-I Modem User Manual
Wavenet Technology
34
DWI10012WT31
Check the Power/On-Line indicator. It should fully illuminate when
connected with the network. Also check the RSSI signal level in the
ModemInfo application. It should be greater than –110dBm.
I’m having difficulty sending and receiving messages. The Online
indicator fluctuates between on and flashing.
Fluctuation in signal strength can happen in fringe areas on densely
populated areas with tall building. When operating in an area of low
signal strength, the modem may go on and off line as the signal
fluctuates above and below the minimum user level.
Check that you are in an area that provides coverage. Your network
provider should have the details.
The modem may also temporarily go off line and back on as it roams
from one frequency to another in order to obtain improved coverage
per normal network operation.
What can I do to get back in range?
The wireless signal needs a clear path; avoid congested or metal
buildings or tunnels. Tree leaves and windows may also affect the
signal strength, as can environmental conditions, for example heavy
rain. Try moving away from buildings and hold the device away from
your body.
The status shows that I’m in range, but I’m still having difficulty
sending and receiving messages.
Check the battery level as low battery levels can affect the connection.
Select the Modem Info application from your iPAQ’s main screen to
display the Modem Info screen. Check the battery indicator and
compare it with the examples below.
If the battery indicator shows that the battery capacity is low, charge
the battery as described on page 21.
Low battery
Battery Indicator
Charged
battery
