WattBox WB-600-SVCE-12, Owner'S Manual, Page: 7 / 12

WATTBOX™ 600 SERIES Installation and Users Manual
pg.7
© 2012 Wattbox
™
TROUBLESHOOTING
Symptom Possible Cause Remedy
The Wattbox™ is not receiving power. The Wattbox™ is not turned On.
•
Turn the Wattbox™ switch on.
Make sure the Wattbox™’s AC
power plug is plugged into a properly
grounded 120 volts (nominal) wall
outlet.
•
In some households, a wall switch
may need to be turned on to make
the wall outlet active. Try turning on
the light switches located near the
wall outlet.
Too many devices are connected, causing
an overload, tripping the Thermal Circuit
Breaker.
•
Press the Wattbox™ resettable circuit
breaker button in to reset. Please
allow 10 minutes before attempting
to reset. If reset too soon, the
breaker will prematurely sense power
overload and not allow the Wattbox™
to operate.
•
If the circuit breaker continues to trip,
try moving one or more components
to another Wattbox™. Too much
current may be drawing through one
Wattbox™.
Component is not receiving power. The component is plugged into a switched
outlet and the Wattbox™ has not been turned
On.
•
Turn the Wattbox™ On.
•
Or, plug the component into an
unswitched outlet.
The Wattbox™ is plugged into a switched
outlet, but power on the component is not
On. In some instances, a component plugged
into a switched outlet won’t receive power
when the Wattbox™ is turned On unless the
component power is also switched On.
•
Turn the component power On.
Speakers emit a humming or buzzing noise. The Wattbox™ is sharing AC power with
equipment that is not properly grounded.
•
Connect your Wattbox™ to a
dedicated outlet.
•
Try unplugging different components
from the Wattbox™ one at a time to
see if the noise stops.
•
If a component is discovered to be
improperly grounded, attach a copper
wire from the component’s chassis to
the Wattbox™’s grounding post.
Contacting Technical Support - Phone: (866) 838-5052 - Email: Techsupport@snapav.com