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Service Instructions / Instructional Videos Available at www.watersoftin.com

A. 

General Preliminary Instructions 

 

PERFORM BEFORE ALL SERVICING OPERATIONS

 

1. Turn off water supply to conditioner.

 

    -If the conditioner installation has a “three valve” bypass system, first open the valve in the by

                   pass line, then close the valves at the conditioner inlet and outlet.

 

    -If the conditioner has an integral bypass valve, put it in the bypass position.

  

    -If there is only a shut off valve near the conditioner inlet, close it.

 

2. Remove cover and relieve water pressure in the conditioner by stepping the control into the back

                  wash position momentarily. Return the control to the service position.

 

3. Unplug electrical cord from outlet.

 

B. 

To Replace Powerhead

 

1. Remove the control valve cover and disconnect the power supply.

 

2. Disconnect the meter cable from circuit board and feed back through control (if existing meter is 

                  being re-used)

 

3. Remove lower back base screws and detach lower back base.

 

4. Remove screw and washer at drive yoke. Remove powerhead mounting screws. The entire pow

                  erhead assembly will now lift off easily.

 

5. Put new powerhead on top of the valve. Be sure the drive pin on main gear engages slot in drive 

                  yoke (wide side of drive yoke upright must face to the left away form the motor). 

 

6. Replace powerhead mounting screws. Replace screw and washer at drive yoke.

 

7. Reattach lower back base.

 

8. Reconnect meter signal, wire and power supply.

 

9. Reinstall cover.

C. 

To Replace Piston Assembly

 

1. Follow steps 

A1 - A3

 

2. Disconnect the meter signal wire from the circuit board.

 

3. Remove lower back base screws and detach lower back base.

 

4. Remove screw and washer at piston drive yoke. Remove powerhead mounting screws. The entire 

                  powerhead assembly will now lift off easily.

 

5. Remove piston retaining plate screws.

 

6. Pull upward on end of piston yoke until assembly is out of valve.

 

7. Inspect the inside of the valve to make sure that there is no foreign matter that would interfere 

                  with the valve operation. 

 

8. Install new seals and spacers.

 

9. Take new piston assembly and push piston into valve by means of the end plug. Twist drive yoke 

                 carefully in a  clockwise direction to properly align it with drive gear. Reinstall piston retaining 

                 plate screws.

          10. Follow steps 

B5 - B9

D. 

To Replace Seals and Spacers

 

1. Follow steps 

A1 - A3

.

 

2. Disconnect the meter signal wire from the circuit board.

 

3. Remove screw and washer at piston drive yoke. Remove powerhead mounting screws. The entire 

                  powerhead assembly will now lift off easily. Remove piston retaining plate screws. 

 

4. Pull upward on end of piston rod yoke until assembly is out of valve. Remove seals and spacers. 

                  (

Note:

 Special end spacer must be reused)

 

5. Lubricate new seals with silicone lubricant included in the seal and spacer kit. Make sure the spe

                  cial end spacer is properly seated in the valve body. Install new seals and spacers individually, 

                  pressing around the outer edge of each seal to make sure it is seated.  (When all seals and spac

                  ers are seated properly, you will have a 1/4” of space between the top seal the the top of the 

                  valve body)

             6. Follow Steps 

C9 - C10

.

Summary of Contents for SIDEWINDR SW10

Page 1: ...Installation Operation Manual...

Page 2: ...ke from a few seconds to a minute depending on the amount of oxygen and the pressure This noticeable side effect tells you the system is working properly and also will actually enhance the palatabilit...

Page 3: ...quirements Page 6 Set Up Utilizing Bluetooth App Page 10 Set Up Using Buttons and Display on Valve Page 13 Master Programming Page 16 Control Valve Power Assembly Page 17 Valve Body Assembly Page 19 T...

Page 4: ...l plastic Noryl threaded fittings Specifications General Specifications SW10 SW13 Smart Blend Media Capacity cu ft 1 5 cu ft 2 5 cu ft Mineral Tank Size 10 x 54 13 x 54 Service Flow Rate Continuous gp...

Page 5: ...loosely Use caution with lubricated O rings 2 Attach the mounting screw in the bottom before completely tightening the plumbing connections 3 Attach air intake tubing to push lock elbow on side of con...

Page 6: ...obtain di electric unions to prevent dissimilar metal corrosion Note Where the drain line is elevated above the control valve or exceeds 20 feet in length to reach the drain use 3 4 I D drain line tu...

Page 7: ...m being plugged with floating media on initial backwash H Remove funnel and clean filter media from tank threads I Remove cap from distributor tube J Replace tank closure on mineral tank 3 Turn OFF ma...

Page 8: ...runs clear close the tap NOTE Any time media other than very fine mineral on initial startup is apparent in the service lines it usually indicates one of the following problems A The unit is plumbed i...

Page 9: ...in to REGISTER YOUR PRODUCT online at www watersoftinc com 4 Leave this manual with the homeowner Important Notice The plumbing system piping pressure tank hot water tanks softeners etc that have been...

Page 10: ...the default password the first time you connect to it the app will ask you to enter the password After entering it the first time you should not need to enter it again unless it changes 3 BTLE Valve d...

Page 11: ...s in ORANGE with a set button can be changed For Filters Set Backwash Frequency This sets the amount of day between backwash cycles Change Time of Day Press SET to set time automatically based on devi...

Page 12: ...p Option 2 Touch any graph to enlarge and see details Enlarged graphs are able to be zoomed in by pinching with two fingers Enlarged graph shown below Regenerate Unit at Next Regen Time button This wi...

Page 13: ...in at the set Backwash Time A 00 setting will cancel this feature The Max Value for this item is 29 Example Every 6 days A 06 Default Setting To Adjust this Value Press the Set Change Button To Accept...

Page 14: ...where it left off prior to the power interruption When used without battery back up during a power failure the unit stops at its current point in the regeneration position and then restarts at that po...

Page 15: ...after running water in the backwash step Note Depending upon system pressure and other factors it is possible to observe a small amount of flow to drain in the rest cycle Step 4 Air Replenish Default...

Page 16: ...y screen The number of minutes allotted for the selected backwash step is displayed on the far right Change the digit values using the Set Change and Menu Enter buttons as described above Note on Air...

Page 17: ...17 Control Valve Powerhead Assembly 3 4 5 6 7 8 10 11 15 14 13 18 17 12 16 E LETTERS IN DIAGRAM REPRESENT WIRING CONNECTIONS 1 E P M P P M 9 F F...

Page 18: ...X125 1 7 Back Plate 20001X005 1 8 Lower Front Base For Cover 20111X002 1 9 Legacy View Motor Assy 20016X006 1 10 Lower Back Base For Cover 20111X003 1 11 Valve Cover 20111X000 1 12 6 32 X 5 16 Phillip...

Page 19: ...19 Sidewindr Valve Body Assembly 2 8 1 3 19 20 27 14 15 AIR INJECTION ASSEMBLY Located near base of tank To Air Injection Assembly 4 21A 9 10 11 12 17 18 16 13 22 26 21B 25 24 23 5 7 6 6 6 6A...

Page 20: ...0009X228 1 10 BLFC Ferrule 3 8 20251X305 1 11 Plug 3 8 20009X005 1 12 10 24 X 3 4 Screw SST 20001X226 2 13 3 8 Push Lock Plug 20009X010 1 14 Injector Cap 20009X001 1 15 Injector Seal 20001X224 1 16 In...

Page 21: ...N A 5 20015X 6 33000X 7 20015X 8 20015X 9 20015X 20015X 10 GA Q06 11 57005X 12 GA R06 13 20017X 20018X 14 57005X 15 70000X 16 70000X 17 20015X 18 02105 19 20015X 20015X 20 20015X 21 20015X 22 20561X...

Page 22: ...4 3 8 Brine Tubing per ft 57005X001 2 15 Bracket Retainer 70000X034 1 16 Sidekick Air Injection Bracket 70000X035 1 17 3 8 Push Lock Ball Valve 20015X022 1 18 Self Tapping Screw NA 2 19a 10 Sidekick M...

Page 23: ...units 20017X284 3 1 Female Straight Slip Set optional 20017X288 4 1 NPT Straight Set optional 20017X289 5 3 4 NPT Straight Set optional 20017X307 6 1 X 3 4 Brass Sweat Connector Set optional 20017X304...

Page 24: ...cover C To Replace Piston Assembly 1 Follow steps A1 A3 2 Disconnect the meter signal wire from the circuit board 3 Remove lower back base screws and detach lower back base 4 Remove screw and washer a...

Page 25: ...at www watersoftinc com E To Replace Meter 1 Follow steps A1 A3 2 Unplug meter cable from front of circuit board 3 Unscrew meter assembly nut from valve body 4 Remove meter from valve body and clean o...

Page 26: ...r Quality Check items listed in 1 and 2 Bypass valve open Close bypass valve Channeling Check for too slow or high service flow Check for media fouling Lack of aeration in water Program valve to draw...

Page 27: ...ion If the encoder is plugged in and snapped into place skip to step 2 below If encoder is disconnected reconnect it and cycle power to clear the error 2 Disconnect powerhead from valve body cycle pow...

Page 28: ...e following factors The electrical outlet is not powered or is switched off The power cable has come unplugged from the circuit board The power supply has come unplugged from your electrical outlet Th...

Page 29: ...es service charges delivery expenses property damage administrative fees or any costs incurred by the purchaser in removing or reinstalling the water treatment equipment The Warranty does not cover an...

Page 30: ...30...

Page 31: ...31 710 Orange Street Ashland OH 44805 PH 419 289 1500 FAX 419 289 1515 www watersoftinc com 0423TV...

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