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Waters Network Systems
User’s Manual
Page 10
GS-1016GS-1024-TX
7.0 Warranty
Waters Network Systems’
Warranty Statement
Waters Network Systems’ products are warranted against defects in materials and workmanship.
The warranty period for each product will be provided upon request at the time of purchase.
Unless otherwise stated, the warranty period is for the useable life of the product.
In the event of a malfunction or other indication of product failure attributable directly to faulty
materials and/or workmanship, Waters Network Systems will, at its option, repair or replace the
defective products or components at no additional charge as set for herein. This limited
warranty does not include service to repair damage resulting from accident, disaster, misuse,
neglect, lightning, acts of God, tampering or product modification.
If a product does not operate as warranted during the applicable warranty period, Waters shall,
at its option and expense, repair the defective product or part, deliver to Customer an equivalent
product or part to replace the defective item. All products that are replaced will become the
property of Waters. Replacement products may be new or reconditioned. Any replaced or
repaired product or part has a ninety (90) day warranty or the remainder of the initial warranty
period, whichever is longer.
Waters shall not be responsible for any custom software or firmware, configuration information,
or memory data of Customer contained in, stored on, or integrated with any products returned to
Waters pursuant to any warranty.
Service under the warranty may be obtained by contacting Waters Network Systems and
receiving a Return Material Authorization (RMA) number from Waters Network Systems.
Returned product accompanied with the issued RMA number and prepaid shipping will be
repaired or replaced by Waters Network Systems. Repaired or replaced products will be
returned at no cost to the original Buyer and shipped via the carrier and method of delivery
chosen by Waters Network Systems.
Specific warranty by product family is as follows:
ProSwitch-FixPort:
Limited Lifetime
ProSwitch-FlexPort:
Limited Lifetime
ProSwitch-GS Series
Limited Lifetime
ProSwitch-Lite:
3 Years from date of manufacture (see note)
ProSwitch-POE Series
Limited Lifetime
ProSwitch-Secure:
Limited Lifetime (see note)
ProSwitch-Se:
Limited Lifetime
ProSwitch-Xpress:
Limited Lifetime
ProSwitch-Xtreme:
Limited Lifetime (see note)
ProSwitch-CS and CSX
3 Years from date of manufacture (see note)
ProMedia Converters
3 Years from date of manufacture (see note)