16
PROBLEM
Tips
Leakage between the tip and handle knob.
Pik Pocket
TM
Tip
Tear in soft tip.
Water Flosser Base
Hose to the handle leaks.
Reservoir leaks.
Inadequate pressure.
Unit doesn’t start.
TROUBLESHOOTING GUIDE
CAUSE
1) Tip not fully engaged.
1) Tip is worn.
2) Tip is split.
1) Damage to the hose.
1) Missing black reservoir valve.
2) Black reservoir valve is upside down.
1) Reservoir not positioned properly.
2) Tip is clogged with debris.
3) Black reservoir valve is clogged.
4) Hard water deposits.
1) Motor not running.
CORRECTIVE ACTION
1) Remove tip and reinstall.
1) Replace with new tip.
2) Replace with new tip and use ONLY on lowest pressure.
1) Contact Waterpik International Customer Services on
+44 (0) 844 335 6354
1) Contact Water Pik, Inc. customer services on
+44(0) 844 335 6354.
2) Ensure valve is right-side up (see image to right).
1) Re-position reservoir. Press down firmly on the reservoir.
2) Flush tip under faucet or replace tip.
3) Remove reservoir valve and clean by massaging the valve
under warm running water and place back into reservoir.
Ensure the valve is right-side up (see above image).
4) Add 2 tablespoons of white vinegar to a full reservoir of warm
water. Set pressure control dial to high, point the handle and tip
into sink. Turn unit ON and run until reservoir is empty. Rinse
by repeating with a full reservoir of clean warm water.
1) Be sure outlet is functioning; test with another appliance
(check electrical reset button and/or wall switch).
Still have questions? Go to www.waterpik.co.uk
If none of these corrective actions are successful, call the Waterpik International, Inc. UK Customer Service Centre: +44 (0) 844 335 6354.
