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Water Filters Australia Pty Ltd (WFA) warrants to you, the 

first person who has purchased and used the unit (“you”) 

that this unit is free from defects due to faulty material 

and workmanship in accordance with the conditions set 

out in this document.This warranty is provided to you in 

addition to your rights at law,including but not limited to 

your rights under the Trade Practices Act 1074 (Cth) and 

applicable legislation in your Australian State or Territory.

What this warranty covers:

This warranty covers defects due to faulty material and 

workmanship of the unit supplied to you:
•  For a period of 10 years from the date of purchase in 

respect of the entire unit, excluding the Replaceable 

Elements.The Replaceable Elements are consumable 

components and all parts of the unit which can be 

replaced including but not limited to the filter or water 

treatment cartridge if there is a defect in the filter or 

cartridge.This does not include the replacement of 

the filter or cartridge to extend the life of the filter or 

cartridge. The life of the filter cartridge is affected by 

water quality, usage and water pressure.The warranty 

only extends to the original purchaser of the unit.

What this warranty does not cover:

This warranty does not cover the unit or a Replaceable 

Element of the unit where:
•  The defect, fault or failure is attributable, or substantially 

attributable to misuse, abuse, accident, misapplication, 

neglect, freezing, oxidizing agents (including but not 

limited to chlorine, ozone, chloramines and other 

related components) or act of God.

•  The unit has been in conditions which do not conform 

to the recommended design guidelines or has been 

operated in a manner which is contrary to WFA’s printed 

instructions.

•  The unit has not been installed in accordance with 

WFA’s printed instructions and has not been installed 

in compliance with all applicable laws, regulations and 

industry standards.

•  The unit has not been used in accordance with the 

manufacturer’s instructions.

•  The unit does not meet the conditions for use described 

PRODUCT SPECIFICATION

•   Usage: For mains cold  

water only.

•  Temperature Range: 2-38

o

C

•   Min.-Max. Working  

Pressure: 70-500 kPa

•   Service Flow Rate: 6.3 Lpm*
•   Capacity: 56,700 litres*
•   Rating: 1 micron nominal
•   Removes/reduces 

Chlorine, cysts, giardia, 

cryptosporidium, bad taste 

and odours, and all particles 

down to one micron in size.

•   Filter Change: Annually or 

sooner if flow rate becomes 

inconveniently slow.

•   This filter does not remove 

fluoride.

•   Inhibits limescale buildup in 

water using appliances.

Hot Water Line

Cold Water Line

KITCHEN MIXER TAP

PL

UMBING

     T

APE

FILTER ALARM

The cartridge can be installed 

horizontally or vertically

Existing

Cistern Tap

(not supplied)

8

5

4

6

7

9

2

3

1

in the owners manual or performance data sheet for 

this unit.

•  You use accessories or components which do not meet 

WFA’s specifications as set out in the Owners Manual.

•  The defect,fault or failure is due to normal wear and 

tear.

•  The defect, fault or failure has occurred where the unit 

has been used reasonably or has reached its serviceable 

life.

•  The serial or model number label of the unit is  

removed or defaced.

•  The unit is serviced, modified, altered or repaired  

by an unauthorized or unqualified person.

How to make a claim under this warranty:

  

To make a claim under this warranty you must contact 

WFA within 21days of the defect, fault or failure occurring. 

WFA’s warranty Contact number is 1300 785 355. At the 

time of repair or replacement under your warranty claim 

you must provide to WFA:
•  Proof that you purchased the unit from an authorized 

retailer or dealer within the warranty time; and

•  A copy of a certificate which certifies that the unit was 

installed in compliance with our printed installation 

instructions and all applicable laws, regulations and 

industry standards. WFA will only pay for repair or 

replacement upon receipt of proof of your purchase 

showing the date of purchase. 

•  Immediately execute measures to mitigate damages as 

well as protection from any secondary damages

•  WFA may arrange for examination of the claim by 

WFA or an assignee thereof and agrees to assess any 

claim under Warranty within sixty (60) days of receiving 

notification of a claim.

•  WFA is entitled to investigate the damage within an 

appropriate period of time, either by itself or by a third 

party. 

•  Any parts believed to be responsible for the damage 

are to be made available to WFA for investigation and 

are to be kept by WFA until the final investigation of the 

damage is complete.

•  WFA will inform the Consumer or its assignee 

immediately after the investigation as to whether the 

Warranty claim is accepted and if so provide information 

regarding remedy.

•  If any of the above specified obligations are violated 

then WFA is released from the liability arising from this 

statement.

Limitation of Liability of WFA under this warranty:

 Where 

a warranty exists or is implied by law, WFA liability is 

limited (to the extent that it can be limited) to repair or 

replacement of the faulty Replaceable Element or the unit 

or an equivalent unit. WFA may, in its discretion, choose 

whether it shall repair or replace any unit or Replaceable 

Element or WFA may choose to pay to you the cost of 

replacing the Replaceable Element or the unit or the cost 

of having the unit repaired. To the extent permitted by 

law, WFA assumes no liability whatsoever and disclaims 

all liability for direct, indirect or consequential loss, or 

special, general or other damage or expense caused by or 

arising out of:

•  Any failure to install or use the unit in accordance with 

the Manufacturer’s Instructions, the Installation and 

Operating Manual or WFA’s printed instructions; or

•  The purpose for which you are purchasing the unit.
You acknowledge that the quality of water supplied and 

your water usage rate and influent water pressure may 

vary seasonally or over a period of time. 
In addition to this water characteristics can differ if the 

unit is relocated or the environment changes.
You acknowledge that WFA does not know your 

requirements and cannot and does not warrant that the 

unit is fit for the purpose for which you intend to use the 

unit or is appropriate for the purpose for which you intend 

to use the unit. WFA does not authorize others to assume 

any obligation on its behalf even if you inform them of the 

purpose for which you intend to use this unit.

WARNING

 WFA does not recommend making alterations 

to your existing plumbing to accommodate this filter 

system. If you wish to modify existing plumbing you must 

comply with AS 3500 and use a licensed plumber. 

WARNING 

The contaminants or other substances 

removed or reduced by this water treatment system are 

not necessarily in your water supply. Do not use with 

water that is microbiologically unsafe or of an unknown 

quality without disinfection before or after the system.

IMPORTANT

 This filter is designed to be used with mains/

city water supplies.
Use of this system may increase the bacterial content of 

water unless supplementary treatment is provided.

CAUTION

 Safely isolate the water supply prior to installing 

the filter system to avoid injury and property damage.

IMPORTANT NOTICE 

The WFA Inline Water Filtration 

System filters water down to 1 micron. The filter’s very 

fine mechanical and chemical filtering process removes 

chlorine, dirt and many other potential contaminants. 

When water is filtered so finely it can absorb part of 

everything it comes into contact with. This can cause taste 

and odour issues.
Accordingly, you may find that with new kitchen tapware 

the braided flex hose supplied with the new kitchen tap 

has a rubber internal. This rubber internal may, in some 

instances, cause taste and odour issues when the filtered 

water first comes into contact with the hose.
Should this occur then flush the filtered water through 

the hose over a period of time to remove taste and odour 

issues.
Our goods come with guarantees that cannot be excluded 

under the Australian Consumer Law. You are entitled 

to a replacement or refund for a major failure and for 

compensation for any other reasonably foreseeable loss 

or damage. You are also entitled to have all the goods 

repaired or replaced if the goods fail to be of acceptable 

quality and the failure does not amount to a major failure.  

Refer to www.hiflowwaterfilters.com.au for warranty 

details.

Product Specifications:

 The unit must only be used for a potable 

water source and with cold water (with a temperature range 
between 2 and 38o C).

WARRANTY

1

  Head assembly with Mounting Bracket 

2

  Filter Cartridge 

3

  Mounting Screws

4

  Dual Check Valve

5

  Pex Hose 650mm – 1/2” female to 3/8” male with sealing o-ring

6

  Brass Hex Nipple 3/8” male to 1/2” male with sealing o-ring

7

  Horizontal Stabilizing Bracket

8

  Filter Monitor Alarm

9

  Plumbing Tape

*  Subject to water quality,  

water pressure and usage

INSTALLATION INSTRUCTIONS

WARNING: For correct operation of this system it is 

essential to observe the instructions below.

IMPORTANT - PLEASE NOTE

PLEASE NOTE FOLLOWING FOR INSTALLATION OF 

THIS SYSTEM
•   

HOSE FITTINGS & HEX ADAPTER WITH SEALING 

O-RING

  

The braided pex hose and hex adapter are fitted with 

a sealing o-ring – teflon tape / joining compound 

is not required for this fitting. Check the fitting to 

ensure the o-ring is in place and not damaged. 

Ensure the inlet thread and mounting surface are 

smooth and clean. O-ring grease may be applied 

to the o-ring as required. Tighten until the o-ring 

contacts the surface of the filter head assembly inlet 

and outlet, then further tightened by 0.5 turns to 

reach approx 3.5 nm of force to compress the o-ring 

and effect a seal. 

DO NOT USE A SEALING TAPE 

OR A JOINING COMPOUND WHEN CONNECTING 

THE HOSES AND/OR ADAPTER TO THE HEAD 

ASSEMBLY.

•   MAXIMUM WATER PRESSURE – PRODUCT 

WARRANTY

 

Australian standards call for a maximum water 

pressure of 500 kpa for plumbing installations. 

Having water pressure above 500 kpa may damage 

connected products including water filters and 

will void the product warranty. If water pressure 

exceeds 500 kpa a watermark approved pressure 

limiting valve must be installed at the same time as 

installing the water filter system.

•   When installing this filter system in a new home or 

kitchen please ensure that the cold water lines under 

the sink are flushed to remove all debris within the 

pipes, before installation of the water filter system.

1.   Open Carton and Inspect Parts.

  Parts included – refer installation diagram

  Item No.

  Head Assembly with Mounting Bracket 

1

  Filter Cartridge 

2

  Mounting Screws  

3

  Dual Check Valve  

4

   Pex Hose 650mm – ½” female to 3/8” male  

with sealing o-ring  

5

   Brass Hex Nipple 3/8” male to ½” male  

with sealing o-ring  

6

  Horizontal Stabilizing Bracket 

7

  Filter Monitor Alarm  

8

  Plumbing Tape  

9

2.   Ensure that the cold water at mains supply is turned 

off

 

Where an existing tap and connections are already 

installed - after you have turned off the mains cold 

water at the mini cistern tap, open the kitchen / 

mixer tap and release any water pressure.

   Unscrew the braided flex hose from the existing cold 

water line mini cistern tap or isolation valve. Clean 

the ½” male water connection thread.

3.  Undersink Mounting Position

 

   As you will note from the associated diagram, 

this Inline Filter System can be installed in either 

the horizontal or vertical position. Horizontal is 

preferable.

  a)

   

Horizontal Position

  

Measure 460mm horizontally, and mark the 

mounting location for the side of the Filter 

Head Assembly and end of the filter cartridge. 

Make sure there is adequate space to avoid 

crimping the water line flex hoses. Also make 

sure your chosen location offers easy access for 

future cartridge changes and installation of the 

stabilizing support bracket. (item 7).

  b) 

Vertical Installation

 

     Measure 460mm from the base of the cabinet (or 

shelf), and mark the mounting location for the top 

of the Filter Head Assembly. Make sure that there 

is adequate space to avoid crimping the water line 

flex hoses. Also make sure your chosen location 

offers easy access for future cartridge changes.

4.   Important - If necessary you can easily change the 

direction of the flow of water through the inlet and 

outlet of the filter system. You will notice on the 

head assembly that the inlet is shown by the word 

“IN” and the outlet is shown by the word “OUT”. 

To change direction, simply remove the four (4) 

screws that hold the mounting bracket to the head 

assembly and replace/refit the mounting bracket in 

the opposite direction. This allows flexibility when 

choosing the desired location for your filter system.

  a)   Take the Pex Hose 3/8” male connection (item 

5) and screw this connection to the inlet side 

of the Filter Head Assembly (item 1). This hose 

fitting has a sealing o-ring and does not require 

plumbing tape or compound to be applied to 

create the seal (do not use).You will notice on 

the head assembly that the inlet is shown by the 

word “IN” and the outlet is shown by the word 

“OUT”. 

 

Owners Manual

b)   Take the Brass Hex Nipple with o-ring (item 6) and 

screw this connection into the outlet side of the filter 

head (item1). This brass fitting has a sealing o-ring 

and does not require plumbing tape or compound to 

be applied to create the seal (do not use).

 

   IMPORTANT: Plumbing tape and/or sealing 

compounds shall not be used as item 5 and item 

6 have a sealing o-ring. Use of thread tape or 

sealing compounds may result in damage to the 

filter head resulting in product failure and water 

leaks and will void the product warranty if used.

  c)   Securely mount the Filter Head Assembly (item 

1) on the cabinet wall using two of the mounting 

screws (item 3) provided. The filter head will be 

installed vertically or horizontally depending 

upon your desired location.

5.   Connect Dual Check Valve – (item 4) 

IMPORTANT – It is a legal requirement under 

Australian Plumbing Standards for the Dual Check 

Valve to be installed. If this part is not installed 

all warranties are null and void. Refer to the NCC 

Volume three, The Plumbing Code of Australia for 

the requirements of backflow prevention.

   Apply plumbing tape (item 9) to the ½” male water 

connection cistern tap fitting before screwing on the 

dual check valve (item 4).

6.   Attach Pex Hose (item 5)

 

Connect the ½” female end of the Pex Hose 

(item 5) - to the ½” male end of the Dual Check valve 

(item 4) as shown in the diagram.

7.   Attach Filtered Water to Cold Water Line of Kitchen 

Tap

   Take the braided flex hose that is attached to the 

kitchen tap and screw the ½” female end of the 

braided flex hose onto the hex nipple (outlet side of 

filter head).

8.   For Horizontal Installations – Install Stabilizing 

Bracket (item 7)

   Where the system is installed horizontally the unit 

requires support at the base of the filter cartridge 

with the Stabilizing Bracket (item 7). Locate the 

bracket (item 7) in a position that allows three 

important functions;

  a)   Firstly, the bracket needs to be located so the 

Filter Cartridge can be removed when it is 

replaced. Suggested location is at the base of the 

filter cartridge.

  b)   The bracket must be level with the filter head 

– so that the filter cartridge sits in a level 

horizontal position.

  c)   Finally, the bracket needs to be screwed into 

the cabinet using the two remaining mounting 

screws (item 3) and set in a manner whereby the 

bottom of the bracket supports the water filled 

filter cartridge horizontally.

9.  Install Filter Cartridge (item 2)

  a)  Hold Filter Head (item 1) firmly with one hand.
  b)  Align cartridge notches with filter head.
  c)   Insert Filter Cartridge (item 2) and push into filter 

head assembly (item 1).

  d)   Turn it to the right (about 1/4 turn) until it stops.

10.  Flush the Filter Cartridge

 

a)   Turn water supply back on at either the mains 

or at the cold water mini cistern tap.

 

b)   At this stage check for leaks and fix if necessary

 

c)   Turn kitchen tap on and flush the filter cartridge 

for at least 2–3 minutes. Collect water in 

container and use for garden etc.

NOTE – Flushing the filter cartridge is important to 

remove air from the system and any loose carbon 

powder. At first the water may appear cloudy due 

to compressed trapped air in the filter and hoses. 

However the cloudiness will disappear over time and 

with use.

11.   Installing the Filter Monitor Alarm (item 8

)

 

 The Filter Monitor Alarm (item 8) is supplied to 

assist you with knowing when it is time to replace 

your Filter Cartridge. Regular annual cartridge 

replacement ensures that your filter system is 

maintained in accordance with the manufacturers 

recommendations.

 

a)   Remove plastic wrapper from monitor and 

remove installation instructions.

 

b)   On the back of the monitor - pull the tab back.

 

c)   The LED and buzzer will cycle 3 times to 

confirm the start.

 

d)   It is programmed to flash and sound again in 11 

months.

 

e)   Remove the two adhesive tapes from the back 

of the monitor and locate/mount in a convenient 

location under your kitchen sink or on the filter 

cartridge.

NOTES
1)   This installation must comply with all applicable 

state and local regulations.

2)   Do not use with water that is microbiologically 

unsafe or of an unknown quality without 

disinfection before or after the system.

3)   When storing filtered water in a refrigerator please 

ensure the container has an air tight seal.

INSTALLATION DIAGRAM

Summary of Contents for K-T-HIFLOW

Page 1: ...MODEL K T HIFLOW HIFLOW INLINE FILTER SYSTEM OWNER S MANUAL In Line Mains Water Filter System WATER FILTER SYSTEM ...

Page 2: ...s turned off Where an existing tap and connections are already installed after you have turned off the mains cold water at the mini cistern tap open the kitchen mixer tap and release any water pressure Unscrew the braided flex hose from the existing cold water line mini cistern tap or isolation valve Clean the male water connection thread 3 Undersink Mounting Position As you will note from the ass...

Page 3: ...the filter cartridge b The bracket must be level with the filter head so that the filter cartridge sits in a level horizontal position c Finally the bracket needs to be screwed into the cabinet using the two remaining mounting screws item 3 and set in a manner whereby the bottom of the bracket supports the water filled filter cartridge horizontally 9 Install Filter Cartridge item 2 a Hold Filter H...

Page 4: ...ther related components or act of God The unit has been in conditions which do not conform to the recommended design guidelines or has been operated in a manner which is contrary to WFA s printed instructions The unit has not been installed in accordance with WFA s printed instructions and has not been installed in compliance with all applicable laws regulations and industry standards The unit has...

Page 5: ...loss or special general or other damage or expense caused by or arising out of Any failure to install or use the unit in accordance with the Manufacturer s Instructions the Installation and Operating Manual or WFA s printed instructions or The purpose for which you are purchasing the unit You acknowledge that the quality of water supplied and your water usage rate and influent water pressure may v...

Page 6: ...ee Washing fruits vegetables The latest carbon block filtration technology absorbs Chlorine Bad tastes Odours Dirt Rust Cysts e g giardia cryptosporidium Maintains healthy minerals and salts as well as fluoride Helps to prevent the build up of limescale in water using appliances Simple easy to change cartridge replacements Tested using flow rate 0 5gpm pressure 60psig pH 7 5 0 5 temp 20o C 2 5o C ...

Page 7: ...n capacity is reached or when flow becomes too slow but at least annually SPECIAL NOTICES Installation instructions parts and service availability and standard warranty are included with the product when shipped This drinking water system must be maintained according to manufacturer s instructions including replacement of filter cartridges Do not use with water that is microbiologically unsafe or ...

Page 8: ... c III IV V Microbiological Status Bacteriostatic Microbiological Treatment Bacteria Removal Virus Removal Protozoa Removal Turbidity and Particulate Reduction Taste and Odour Reduction Chemical Treatment Will stop bacteria increasing but will not stop them unless IIa is passed Will remove or inactivate bacteria Will remove or inactivate virus Will remove or inactivate Cryptosporidium and Giardia ...

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