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16

 16.   E3, Err – 1003, Err – 

103 = Control valve 

motor ran too long and 

was unable to find the 

next cycle position

 A . Motor failure during a regeneration

 A .  Check motor connections then Press NEXT and 

REGEN buttons for 3 seconds to resynchronize 

software with piston position or disconnect 

power supply from PC board for 5 seconds 

and then reconnect .

 B .  Foreign matter built up on piston and stack 

assemblies creating friction and drag enough 

to time out motor

 B .  Replace piston and stack assemblies . Press 

NEXT and REGEN buttons for 3 seconds to 

resynchronize software with piston position 

or disconnect power supply from PC board 

for 5 seconds and then reconnect .

 C .  Drive bracket not snapped in properly and out 

enough that reduction gears and drive gear do 

not interface

 C .  Snap drive bracket in properly then Press 

NEXT and REGEN buttons for 3 seconds to 

resynchronize software with piston position 

or disconnect power supply from PC board 

for 5 seconds and then reconnect .

 17.   E4, Err – 1004, Err – 

104 = Control valve 

motor ran too long 

and timed out trying 

to reach home position

 A .  Drive bracket not snapped in properly and out 

enough that reduction gears and drive gear do 

not interface

 A .  Snap drive bracket in properly then Press 

NEXT and REGEN buttons for 3 seconds to 

resynchronize software with piston position 

or disconnect power supply from PC board 

for 5 seconds and then reconnect .

 18.     Err – 1006, Err – 106, 

Err – 116 = MAV/ 

SEPS/ NHBP/ AUX 

MAV valve motor ran 

too long and unable 

to find the proper 

park position

   Motorized Alternating 

Valve = MAV

  Separate Source = SEPS
   No Hard Water Bypass 

= NHBP

   Auxiliary MAV = AUX 

MAV

 A .  Control valve programmed for ALT A or B, 

nHbP, SEPS, or AUX MAV with out having 

a MAV or NHBP valve attached to operate 

that function

 A .  Press NEXT and REGEN buttons for 3 seconds 

to resynchronize software with piston position 

or disconnect power supply from PC board for 

5 seconds and then reconnect . Then reprogram 

valve to proper setting

 B .  MAV/NHBP motor wire not connected to 

PC board

 B .  Connect MAV/NHBP motor to PC board two 

pin connection labeled DRIVE . Press NEXT and 

REGEN buttons for 3 seconds to resynchronize 

software with piston position or disconnect 

power supply from PC board for 5 seconds 

and then reconnect .

 C .  MAV/NHBP motor not fully engaged with 

reduction gears

 C .  Properly insert motor into casing, do not force 

into casing Press NEXT and REGEN buttons for 

3 seconds to resynchronize software with piston 

position or disconnect power supply from PC 

board for 5 seconds and then reconnect .

 D .  Foreign matter built up on piston and stack 

assemblies creating friction and drag enough 

to time out motor

 D .  Replace piston and stack assemblies . Press 

NEXT and REGEN buttons for 3 seconds to 

resynchronize software with piston position 

or disconnect power supply from PC board 

for 5 seconds and then reconnect .

 19.    Err – 1007, Err – 107, 

Err – 117 = MAV/ 

SEPS/NHBP/AUX 

MAV valve motor 

ran too short (stalled) 

while looking for 

proper park position

   Motorized Alternating 

Valve = MAV

  Separate Source = SEPS
   No Hard Water Bypass 

= NHBP

   Auxiliary MAV = AUX 

MAV

 A .  Foreign material is lodged in 

MAV/NHBP valve

 A .  Open up MAV/NHBP valve and check piston 

and seal/ stack assembly for foreign material . 

Press NEXT and REGEN buttons for 3 seconds 

to resynchronize software with piston position 

or disconnect power supply from PC board for 

5 seconds and then reconnect .

 B . Mechanical binding

 B .  Check piston and seal/stack assembly, check 

reduction gears, drive gear interface, and 

check MAV/NHBP black drive pinion on 

motor for being jammed into motor body . 

Press NEXT and REGEN buttons for 3 seconds 

to resynchronize software with piston position 

or disconnect power supply from PC board for 

5 seconds and then reconnect .

 PROBLEM 

CAUSE 

CORRECTION 

TROUBLESHOOTING GUIDE

Summary of Contents for Impression Plus Series

Page 1: ...Twin Water Softeners For Models IMP 844TW ASP1 1044TW IMP 1044TW ASP1 1054TW IMP 1054TW ASP1 1354TW IMP 1354TW ASP1 1465TW IMP 1465TW ASP1 1665TW IMP 1665TW IMPRC 1054TW ASP2 1044TW IMPRC 1354TW ASP2...

Page 2: ...rated properly Please study this manual carefully and understand the cautions and notes before installing This manual should be kept for future reference If you have any questions regarding your water...

Page 3: ...dels Read Normal Operating Displays Set Time of Day Read Power Loss Error Display Be sure system and installation are in compliance with all state and local laws and regulations For the homeowner plea...

Page 4: ...r flows through the control valve for normal operation of a water softener or filter During the regeneration cycle this position provides regeneration water to the unit while also providing untreated...

Page 5: ...a firm level surface 1 The distance between the drain and the water conditioner should be as short as possible see step 8 2 Since salt must be periodically added to the brine tank it should be locate...

Page 6: ...s could cause interior damage to the flow control Install a 1 2 I D flexible plastic tube to the Drain Line Assembly or discard the tubing nut and use the 3 4 NPT fitting for rigid pipe recommended If...

Page 7: ...tion however an overflow line connection will direct the overflow to the drain instead of spilling on the floor where it could cause considerable damage This fitting is an elbow on the side of the bri...

Page 8: ...ation initiation will be called for on that day even if a sufficient number of gallons were not used to call for a regeneration By default this regeneration will occur at 2 00 a m Set Day Override usi...

Page 9: ...ed time after a regeneration if there is no salt or if another error has occurred Turn the alarm OFF or ON using the or buttons Press NEXT NOTE This feature allows you to program the time in which the...

Page 10: ...ess the REGEN button to advance the control to the BRINE position 4 With the bypass now in diagnostic mode Fig 3 on page 4 check to verify that water is being drawn from regenerant tank with no air le...

Page 11: ...dby tank online so there is no disruption of treated water Once this transfer is complete the depleted tank will regenerate and return to standby mode ready to enter service upon depletion of capacity...

Page 12: ...ally indicates that the salt level in the brine tank is too low to operate properly If CHECK SALT appears there will usually be an audible alarm that sounds also if turned on alerting you to these con...

Page 13: ...Restricted stalled meter turbine C Remove meter and check for rotation or foreign material D Meter wire not installed securely into three pin connector D Verify meter cable wires are installed secure...

Page 14: ...G Check refill setting in programming Check refill flow control for restrictions or debris and clean or replace H Damaged seal stack assembly H Replace seal stack assembly I Control valve body type a...

Page 15: ...ston position or disconnect power supply from PC board for 5 seconds and then reconnect B PC board not properly snapped into drive bracket B Properly snap PC board into drive bracket and then Press NE...

Page 16: ...seconds to resynchronize software with piston position or disconnect power supply from PC board for 5 seconds and then reconnect Then reprogram valve to proper setting B MAV NHBP motor wire not conne...

Page 17: ...uzzer will activate and the screen will display the error A Check for low flow leak Press NEXT and REGEN buttons for 3 seconds to resynchronize software with piston position or disconnect power supply...

Page 18: ...ews on each side that retain the transfer drive cap assemblies on both sides of the valve 8 Once the screws are removed from retaining the inlet side transfer valve cap and the outlet drive motor tran...

Page 19: ...re to be certain the meter cable doesn t get under the drive cap while tightening as it will result in damaging the cable 17 Position the large white drive gear with the A pointing toward the one o cl...

Page 20: ...cover 1 2 CV3107 1 Motor 1 3 CV3002A Drive bracket spring clip Includes 5 6 1 4 CV3554WS PC board for Sanitizer Plus 1 CV3813WP PC board for Impression Plus 1 5 CV3110 Drive gear 12 x 36 3 6 CV3109 Dr...

Page 21: ...embly 1 3 CV3135 O ring 228 1 4 CV3011 1 piston assembly downflow 1 CV3011 01 1 piston assembly upflow 1 5 CV3174 Regenerant piston 1 6 CV3541 Drive backplate 1 REPLACEMENT PARTS IN OUT HEAD FOR TANK...

Page 22: ...22 REPLACEMENT PARTS...

Page 23: ...1 18 CV3264 WS2H bypass reduction gear axle 3 19 CV3110 WS1 drive reducing gear 12 x 36 3 20 CV3262 01 WS1 5 2 ALT 2BY reduction gear cover assembly 1 21 CV3592 Screw 8 1 PHPN T 25 SS 3 22 CV4049 T1 c...

Page 24: ...1 CV3195 01 Refill port plug assembly 1 2 CH4615 Elbow locking clip 1 3 CV4144 3 8 Elbow Parker fitting 1 4 CV3163 O ring 019 1 Although no tools are necessary to assemble or disassemble the valve th...

Page 25: ...embly BLUE CV3010 1G G injector assembly YELLOW CV3010 1H H injector assembly GREEN CV3010 1I I injector assembly ORANGE CV3010 1J J injector assembly LIGHT BLUE CV3010 1K K injector assembly LIGHT GR...

Page 26: ...n 1 Strt No Sil 1 REPLACEMENT PARTS Water flow Proper DLFC orientation directs water flow towards the washer face with rounded edge DRAIN LINE ASSEMBLY 3 4 Item No Part No Description Qty 1 CH4615 Elb...

Page 27: ...1030 36S 4 x 36 slotted brine well 18 x 40 24 x 41 BT s 1 5 CH1018 2 piece overflow set 1 6 CH4500 48 474 air check assembly 1 2 x 48 1 7 CH4620 474 float assembly 7 1 8 CH4600 50 474 safety brine val...

Page 28: ...TANKS Item No Part No Description Qty CV4052 01 Interconnect kit for tanks 12 and larger 1 1 CV3151 Nut 1 QC 4 2 CV3150 Split ring 4 3 CV3105 O ring 215 4 4 CV3352 1 1 4 1 1 2 PVC solvent fitting 4 5...

Page 29: ...CV3105 O ring 215 2 4 CV3188 Fitting 2 3 4 BRASS SWEAT Item No Part No Description Qty CV3007 03 3 4 brass sweat assembly 2 1 CV3151 Nut 1 quick connect 2 2 CV3150 Split ring 2 3 CV3105 O ring 215 2...

Page 30: ...2 3 CV3105 O ring 215 2 4 CV3629 Fitting 2 3 4 BRASS SHARK BITE Item No Part No Description Qty CV3007 12 3 4 brass Shark Bite assembly 2 1 CV3151 Nut 1 quick connect 2 2 CV3150 Split ring 2 3 CV3105...

Page 31: ...31 This page left intentionally blank...

Page 32: ...26 0 25 0 26 0 25 0 Continuous Flow Rate GPM P PSI 9 0 2 4 9 0 2 8 9 0 2 7 19 0 15 0 19 0 15 0 Water Pressure Range PSI 25 100 25 100 25 100 25 100 25 100 Water Temp F 33 100 33 100 33 100 33 100 33...

Page 33: ...100 30 100 30 100 30 100 30 100 30 100 Water Temperature F 33 100 33 100 33 100 33 100 33 100 33 100 Electrical Requirements volts hertz 110 50 60 110 50 60 110 50 60 110 50 60 110 50 60 110 50 60 Pi...

Page 34: ...r replace the part or component at its expense and return part freight collect The above provisions of the warranty are valid as long as the unit is connected in compliance with local plumbing codes a...

Page 35: ...ess NEXT 4 Adjust minutes with and buttons 5 Press NEXT 6 Adjust current day with and buttons 7 Press NEXT to complete and return to normal operation DAYS TO A REGEN GPM 3 A FLOW RATE GPM 8 0 TIME OF...

Page 36: ...1900 Prospect Court Appleton WI 54914 Phone 920 739 9401 Fax 920 739 9406 2018 Water Right All rights reserved MAN WR TWIN RevA0818...

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