(5)
Troubleshooting
If the SIP Desk Phone does not turn on or does not work properly please refer on below solutions
Possible causes
Solutions
Indoor monitor does not turn on
Make sure to connect POE or 12VDC
Indoor monitor no network connection
Please make sure that indoor monitor is set to
DHCP to get IP from the network
Indoor monitor not receiving calls
Make sure to setup the SIP account or a proper IP
address to dial
Note: if any solutions above did not work please contact WatchNET Technical Support phone 1-866-
843-6865 or visit our website @ www.watchnetinc.com
CANADA:
USA:
INDIA:
351 Ferrier Street Unit 5
171 Cooper Ave. Suite 110
RZ-2, Ground Floor
Markham, Ontario L3R 5Z2
Tonawanda, NY 14150 USA
Kpashera,
Toll Free: 1-866-843-6865
Toll free: 1-855-404-3193
Opp Kapashera Police station
Tel: 1-416-410-68
6
5
Fax: 1-866-331-3341
New Delhi-110037
Fax: 1-866-331-3341
Tell: +91 11 26816005
Fax: +91 9654297002
UAE:
Hong Kong
P O Box No. 126312
Unit 04, 7/F
Dubai, UAE
Bright Way Tower
Tel: +971 43584458
#33 Mong Kok Road
Fax: +971 43584458
Kowlon, HK
Mobile: +971 505869290
Tel: 00852-27935511
Fax: 00852-35902333
www.watchnetinc.com
