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WPL25/WHC25 User Manual

3.3.1 Start Diagnostic Tool

1. Double click on the Diagnostic tool icon

to start the software.

2. There are four features (Printer Configuration, File Manager, Bitmap Font Manager,

Command Tool) included in the Diagnostic utility.

Features tab

Printer functions

Interface

Printer Status

Printer setup

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Summary of Contents for WPL25

Page 1: ...WPL25 WHC25...

Page 2: ...licensed program or use a licensed program in a network without written permission from Wasp Barcode Technologies The user agrees to maintain Wasp Barcode Technologies copyright notice on the license...

Page 3: ...nal Media WPL25 model only 10 3 2 3 Loading Media in Peel off Mode Option 12 3 2 4 Loading Media in Cutter Mode Option 14 3 3 Diagnostic Tool 15 3 3 1 Start Diagnostic Tool 16 3 3 2 Printer Function C...

Page 4: ...4 3 2 Gap Black Mark Calibration Self Test and Dump Mode 26 4 3 3 Printer Initialization 28 4 3 4 Set Black Mark Sensor as Media Sensor and Calibrate the Black Mark Sensor 29 4 3 5 Set Gap Sensor as...

Page 5: ...printer 1 2 Compliances CE Class B EN55022 1998 A1 2000 A2 2003 EN55024 1998 A1 2001 A2 2003 IEC 61000 4 Series EN61000 3 2 2006 EN61000 3 3 1995 A1 2001 FCC Part 15 Class B UL CUL UL60950 1 C Tick C...

Page 6: ...and printer upon receiving the barcode printer Please retain the packaging materials in case you need to reship the printer Unpacking the printer the following items are included in the carton One pr...

Page 7: ...pecification SD card spec SD card capacity Approved SD card manufacturer V1 0 V1 1 MicroSD 128 MB Transcend Panasonic V1 0 V1 1 MicroSD 256 MB Transcend Panasonic V1 0 V1 1 MicroSD 512 MB Transcend Pa...

Page 8: ...2 2 2 Interior View 1 Top cover 2 Media holder 3 Media guide 4 Printhead 5 Gap sensor receiver 6 Gap sensor transmitter 7 Platen roller 8 Black mark sensor 9 Media holder lock switch 7 6 5 4 1 8 3 2 W...

Page 9: ...face 4 RS 232C interface Option for WPL25 mode 5 Fan fold paper entrance chute 6 Ethernet interface Option for WPL25 model 7 USB host Factory option for WHC25 mode Note The interface picture here is f...

Page 10: ...the power cord into the AC power cord socket at the rear of the printer and then plug the power cord into a properly grounded power outlet Note Please switch OFF printer power switch prior to plug in...

Page 11: ...2 The media holder can be used for 1 and 1 5 media core by rotating the upper part of label holder180 degrees clockwise For WPL25 model only 3 Separate the media holders to the label roll width WPL25...

Page 12: ...holders and close them onto the core WPL25 model WHC25 model 5 Place the paper printing side face up through the media guides media sensor and place the label leading edge onto the platen roller WPL2...

Page 13: ...5 model WHC25 model 7 Use Diagnostic Tool to set the media sensor type and calibrate the selected sensor Start the Diagnostic tool Select the Printer Configuration tab Click the Calibrate Sensor butto...

Page 14: ...al WPL25 model WHC25 model 3 2 2 Loading External Media WPL25 model only 1 Open the printer s top cover and separate the media holders to fit the media width 2 Press down the media holder lock switch...

Page 15: ...sor and place the label leading edge onto the platen roller 4 Close the top cover gently 5 Use Diagnostic Tool to set the media sensor type and calibrate the selected sensor Start the Diagnostic tool...

Page 16: ...f Mode Option 1 Refer to section 3 2 1 to load the media 2 Open the top cover and peel off panel after calibrated the sensor 3 Lead the media through the backing paper opening beneath the peel off rol...

Page 17: ...C25 User Manual 4 Push the peel off panel back to the printer 5 Close the top cover gently 6 Press the FEED button to test Note Please calibrate the gap black mark sensor when changing media Backing p...

Page 18: ...load the media 2 Lead the media through the cutter paper opening 3 Close the top cover gently 4 Use Diagnostic Tool to set the media sensor type and calibrate the selected sensor Start the Diagnostic...

Page 19: ...agnostic Utility is enclosed in the CD disk Utilities directory Users can use this Utility to setup the Ethernet by RS 232 USB and Ethernet interfaces The following contents will instruct users how to...

Page 20: ...uble click on the Diagnostic tool icon to start the software 2 There are four features Printer Configuration File Manager Bitmap Font Manager Command Tool included in the Diagnostic utility Features t...

Page 21: ...est Page Print a test page Reset Printer Reboot printer Factory Default Initialize the printer and restore the settings to factory default Dump Text To activate the printer dump mode Ignore AUTO BAS I...

Page 22: ...n the icon Note This utility works with printer firmware V6 00 and later versions 4 The Diagnostic Utility default interface setting is USB interface If USB interface is connected with printer no othe...

Page 23: ...0 and later versions 4 Select Ethernet as the interface then click on the Setup button to setup the IP address subnet mask and gateway for the on board Ethernet 5 Click the Discover Device button to e...

Page 24: ...to take effect the settings 8 Click Exit button to exit the Ethernet interface setup and go back to Diagnostic Tool main screen Factory Default button This function will reset the IP subnet mask gatew...

Page 25: ...ed SD card manufacturer V1 0 V1 1 MicroSD 128 MB Transcend Panasonic V1 0 V1 1 MicroSD 256 MB Transcend Panasonic V1 0 V1 1 MicroSD 512 MB Transcend Panasonic V1 0 V1 1 MicroSD 1 GB Transcend Panasoni...

Page 26: ...25 User Manual 3 6 Mount the Printer on the Wall There are three holes in the bottom of printer Printer can be mounted on the wall by the 3 0mm 3 5mm screw head screws Note Please hang properly to avo...

Page 27: ...RD that you previously saved file in and press Enter key of the keyboard to list files 6 Select the file and press Enter key to run the BAS program 8 Then you can enter the data from keyboard for stan...

Page 28: ...from printer Red Solid This illuminates printer head open cutter error Red Flash This illuminates a printing error such as head open paper empty paper jam or memory error etc 4 2 Regular Button Functi...

Page 29: ...ck Mark Sensor Calibration Gap black mark sensor sensitivity should be calibrated at the following conditions 1 A brand new printer 2 Change label stock 3 Printer initialization Please follow the step...

Page 30: ...on the button then turn on the power switch 3 Release the button when LED becomes amber and blinking Any amber will do during the 5 blinks The LED color will be changed as following order Amber red 5...

Page 31: ...ge Main board firmware checksum Serial port setting Code page Country code Print speed Print darkness Label size width height Gap size vertical gap offset Sensor sensitivity File management informatio...

Page 32: ...es 1 Turn off the power switch 2 Hold on the button then turn on the power switch 4 Release the button when LED turns green after 5 amber blinks Any green will do during the 5 blinks The LED color wil...

Page 33: ...Code 001 Clear Flash Memory No IP Address DHCP 4 3 4 Set Black Mark Sensor as Media Sensor and Calibrate the Black Mark Sensor Please follow the steps as below 1 Turn off the power switch 2 Hold on t...

Page 34: ...er 5 blinks solid green 4 3 6 Skip AUTO BAS TSPL2 programming language allows user to download an auto execution file to flash memory Printer will run the AUTO BAS program immediately when turning on...

Page 35: ...LED is lit on power supply If it is not lit on power supply is broken Check both power connections from the power cord to the power supply and from the power supply to the printer power jack if they a...

Page 36: ...he instructions in loading the media Continuous feeding labels The printer setting may go wrong Please do the initialization and gap black mark calibration Paper Jam Gap black mark sensor sensitivity...

Page 37: ...label roll Please refer to the steps in user s manual to reinstall the label roll Calibrate the gap black mark sensor Paper Jam Gap black mark sensor is not set properly Make sure label size is set pr...

Page 38: ...r Cutter jam There is no cutter installed on the printer Cutter or cutter driver circuit board is damaged Remove the jammed label Make sure the media thickness is equal or less than 0 19mm Replace the...

Page 39: ...print head 2 Allow the print head to cool for a minimum of one minute 3 Use a cotton swab and 100 ethanol to clean the print head surface Clean the print head when changing a new label roll Platen Ro...

Page 40: ...al alcohol which may damage the printer head Regularly clean the print head and supply sensors once change a new media to keep printer performance and extend printer life The maximum printing ratio pe...

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