Wasp Wasp WDI7500, Quick Reference Manual

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Wasp Technologies Limited Factory Warranty
Quick Reference Guide 29
Wasp Technologies Limited Factory Warranty
Warranty Coverage
Wasp warrants to Customer that Wasp's products will be free
from defects in materials and workmanship for a period of three
years from product shipment. Wasp hardware products are war-
ranted against defects in material and workmanship under nor-
mal and proper use. The liability of Wasp under this warranty is
limited to furnishing the labor and parts necessary to remedy any
defect covered by this warranty and restore the product to its
normal operating condition. Repair or replacement of product
during the warranty does not extend the original warranty term.
Products are sold on the basis of specifications applicable at the
time of manufacture and Wasp has no obligation to modify or up-
date products once sold.
If Wasp determines that a product has defects in material or
workmanship, Wasp shall, at its sole option repair or replace the
product without additional charge for parts and labor, or credit or
refund the defective products duly returned to Wasp. To perform
repairs, Wasp may use new or reconditioned parts, components,
subassemblies or products that have been tested as meeting ap-
plicable specifications for equivalent new material and products.
Customer will allow Wasp to scrap all parts removed from the re-
paired product. The warranty period shall extend from the date of
shipment from Wasp for the duration published by Wasp for the
product at the time of purchase (Warranty period). Wasp war-
rants repaired hardware devices against defects in workmanship
and materials on the repaired assembly for a 90 day period start-
ing from the date of shipment of the repaired product from Wasp
or until the expiration of the original warranty period, whichever
is longer. Wasp does not guarantee, and it is not responsible for,
the maintenance of, damage to, or loss of configurations, data,
and applications on the repaired units and at its sole discretion
can return the units in the “factory default” configuration or with
any software or firmware update available at the time of the re-
pair (other than the firmware or software installed during the
manufacture of the product). Customer accepts responsibility to
maintain a back up copy of its software and data.
Refer to:
http://www.waspbarcode.com/support/warranty-claims
Warranty Claims:
http://www.waspbarcode.com/support/warranty-claims
Warranty Claims Process
In order to obtain service under the Factory Warranty, Customer
must notify Wasp of the claimed defect before the expiration of
the applicable Warranty period and obtain from Wasp a return
authorization number (RMA) for return of the product to a desig-
nated Wasp service center. If Wasp determines Customer’s claim
is valid, Wasp will repair or replace product without additional
charge for parts and labor. Customer shall be responsible for
packaging and shipping the product to the designated Wasp ser-