
Troubleshooting
There
are
several
situations
which
will
result
in
Wasabi
360
Ultra
displaying
an
error
message
instead
of
the
ISO
list
when
you
navigate
to
Video
Library
in
order
to
display
the
menu
system.
These
error
messages
are
explained
below:
ERROR:
NTFS
cluster
size
is
not
4kb
–
non
‐
standard
cluster
sizes
are
not
supported,
your
HDD
must
be
formatted
with
NTFS
using
the
standard
4kb
cluster
size
ERROR:
HDD
not
NTFS
formatted
–
the
HDD
connected
to
your
Wasabi
360
Ultra
MUST
be
formatted
with
NTFS.
Other
file
system
formats
such
as
FAT32
are
not
supported
(due
to
the
fact
that
FAT32
cannot
accommodate
files
larger
than
4GB)
ERROR:
HDD
not
connected
–
a
HDD
could
not
be
detected.
Check
that
the
HDD
is
properly
connected
to
Wasabi
360
Ultra
and
reset
the
Xbox
360
ERROR:
ODD
not
connected
–
the
ODD
connection
could
not
be
detected.
The
original
disc
drive
for
your
Xbox
360
must
be
connected
as
per
the
instructions
in
the
installation
manual.
Check
the
connection
and
try
again
ERROR:
\wasabi\key.bin
not
found
–
the
Key.bin
file
was
not
found
on
your
HDD.
Ensure
that
your
Key.bin
file
is
placed
on
the
HDD
according
to
the
preceding
instructions
Further
Information
and
Contact
Wasabi
360
Ultra
official
website:
http://www.wasabi360.com
Technical
Support
e
‐
mail:
Wholesale
enquiry
e
‐
mail:
Please
see
our
official
website
for
news,
downloads,
tutorials,
videos
and
our
official
and
pages.