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APENDIX 1: TROUBLESHOOTING
In general the Wartmann® chamber vacuum device performs adequately. Should however a
malfunction occur, then please first try the troubleshooting recommendations mentioned below.
SYMPTOM
POSSIBLE CAUSE
SOLUTION
The vacuum device does not
work. None of the indicator lights
are burning.
The power cord is damaged or not
properly in the socket.
Check if the power cord is
undamaged and then insert the
plug firmly into a power socket.
There is no voltage on the socket. Check with another electrical
device that the socket has power;
if so try the vacuum device again.
The vacuum device is broken.
Send the vacuum device in for
repair.
The vacuum device does not
(sufficiently) remove the air from
the vacuum bag.
The top of the vacuum bag is not
placed over the sealing bar in the
vacuum chamber.
Place the opening of the vacuum
bag entirely over the sealing bar in
the vacuum chamber.
Slide the
top of the bag under the two
metal clamps.
There are wrinkles in the vacuum
bag in the part that is on the
sealing bar.
Check the top side for wrinkles,
and, if necessary cut off the top
edge of the vacuum bag.
You have made a vacuum bag of a
vacuum roll and the first sealing is
not correct.
Check the first sealing for damage.
Cut off the damaged sealing and
make a new sealing.
The vacuum bag is wet, dirty or
dusty.
Use a proper clean vacuum bag.
The vacuum bag is losing its
vacuum after it was sealed.
Sharp objects could puncture the
vacuum bag.
Cover any sharp edges using a
paper towel and use a new
vacuum bag.
Certain vegetables and fruit that
were not properly blanched or
were frozen prior to packaging,
may cause decomposition gases.
Open the packaging and throw
away the foods in case they are
spoiled. If the foods are not
spoiled, they must be eaten
straight away.
The vacuum device no longer
works (properly).
The display shows the code ‘EO1’
during the sealing process.
Press the ‘Power/stop’ button. The
display shows the set vacuum
time. Make sure that the set
vacuum time is at least 3 seconds.
Use the ˄ button to increase.
There is a technical failure
malfunction.
Remove the plug from the socket,
wait 10 seconds and reconnect the
vacuum device.
The vacuum device is broken.
Send the vacuum device in for
repair.
