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18

Clock Icon

Time and Date not set

Connect the thermostat to a WiFi network 

or alternatively set the time and date from 

the settings menu.

GFCI Icon

GFCI

GFCI test button

The GFCI feature is used to detect any 

leakage of current from your heating 

system. During a ground fault the two 

lines of the load will be cut off. Once your 

thermostat is installed and connected to a 

power supply you can test the GFCI function 

by increasing the set temperature until 

heating is on - the heat up icon

( ) will be illuminated - and pressing the 

“TEST” button.

If your test is successful you will see the 

GFCI error icon and you will need to hold 

“X” for 3 seconds in order to restore heating 

operation.

Heater error

The GFCI has tripped due to a fault in the 

heater. 

(Electrician Required)

 Electrician required 

to verify that the heater has been wired 

correctly. If correctly wired please conduct 

a resistance test and insulation resistance 

test on the heater to see if damage has 

occurred.

Relay icon

GFCI

Relay error

The thermostat has detected that one of 

the relays has FAILED.

Please contact Warmup

Troubleshooting cont’d

Summary of Contents for RSW-XX-YY-ZZ

Page 1: ...User Guide TerraWiFi Thermostat TM Smart Heating Simplified ...

Page 2: ...itial Setup 10 Welcome to the Terra thermostat 11 How to quickly change the temperature 11 How to quickly change mode 11 Heating 12 How to set a program 12 Setback Temperature 12 How to set into Manual Mode 13 How to set a Temporary Override 13 Energy Monitor 14 SmartGeo 14 Settings 15 Notifications Error codes 17 Troubleshooting 17 WiFi Troubleshooting 19 Technical Specifications 20 Warranty 21 ...

Page 3: ...nce installed q q q q Conduits are only required where it is mandated by state or provincial code Please refer to local electrical code for compliant applications The thermostat and its packaging are not toys do not allow children to play with them Small components and packaging present a risk of choking or suffocation The thermostat is suitable for indoor use only It must not be exposed to moistu...

Page 4: ...oad Max 15A 1800W 120V 3600W 240V LINE L1 Supply Live 120 V LINE L2 Supply Neutral 120 V Supply Live 240 V P1 PC Probe 1 Floor Air Control Sensor No Polarity Floor or air temperature reading for scheduled control P2 PC Probe 2 Limit Sensor No Polarity See Table 1 0 for thermostat use cases NOTE The function of Probe 1 Probe 2 from Control Limit Sensor can be swapped in settings ...

Page 5: ...N OUT of room Floor temperature schedule Floor limit P1 PC Floor Sensor P2 PC Floor Limit 7 Thermostat OUT of room Air temperature schedule Floor limit P1 PC Air Sensor P2 PC Floor Limit 8 Thermostat IN OUT of room Regulator schedule No limit Reg None 9 Thermostat IN room Regulator schedule Air limit Reg Internal Air Sensor 10 Thermostat IN OUT of room Regulator schedule No limit Reg None 11 Therm...

Page 6: ... Hot 120V Hot 120V or Neutral Heating 3600W 15A Heater earth connections should be connected to earth in line with NEC CEC code Option 1 Heating 3600W 15A into thermostat only R C Snubber not required RED Hot 120V White Neutral Heating RED 240V Yellow 120V ...

Page 7: ...ral R C Snubber 0 1 8 6 4 2 Relay 1 15 A 6mA GFCI 20 A Heating 3600W 15A Option 2 Heating 3600W 15A into external relay only R C Snubber required RED Hot 120V White Neutral Heating RED 240V Yellow 120V Heater earth connections should be connected to earth in line with NEC CEC code ...

Page 8: ... 8 6 4 2 6mA GFCI 20 A Heating 3600W 15A Heating 3600W 15A Heating 3600W 15A Option 3 Heating 3600W 15A into thermostat Heating 3600W 15A into external relay Additional relays can be added to circuit as shown R C Snubber required RED Hot 120V White Neutral Heating RED 240V Yellow 120V Heater earth connections should be connected to earth in line with NEC CEC code ...

Page 9: ...ow power up the thermostat 1 500W 1 2 System type 1 500W eUFH 2 000W hUFH 30 000W Conventional 1 500W eUFH relay Input wattage 1 500W 2 000W 30 000W 1 500W Input efficiency 90 90 Thermostat application 1 12 See table 1 0 3 WiFi Setup Open MyHeating app Scan QR Code 3 Follow the on screen icons to set up your system Accept Back Cancel Up Down Change value setting ...

Page 10: ...ting App and scan the QR Code on the thermostat screen protector or on reverse of the display Follow the instructions in the App to complete setup Download the MyHeating App MyHeating by Warmup 1 2 Step 4 Initial Setup ...

Page 11: ...set a temporary override If in manual mode this will set a fixed target temperature See How to set into Manual Mode Once the target temperature is set above current floor air temperature the heating indicator will appear in the top right hand corner Mode select allows you to quickly change from manual mode program mode or simply switch the heating off Manual Mode Program Mode Heating OFF Next Acce...

Page 12: ...l appear below the day of the week Press to move to the next day 07 00AM 09 00AM 70 04 30PM 09 00PM 70 Press to set a program 07 00 09 00 70 Set the start time followed by target temperature and finally the end time for that period Press to accept To add remove heating period Press to on the plus minus Up to 5 periods can be set Scroll to the tick and Press to confirm your program Setback temperat...

Page 13: ... temperature is selected 73 73 73 Sets the target temperature indefinitely Set the duration of the manual mode How to set a Temporary Override Setting a temporary override allows you to set a target temperature which will override your current heating program until your next heating period or for a set duration 73 17 00 20 00 73 Sets the override until next scheduled heating period Sets the durati...

Page 14: ...ystem manufacturer How Energy Monitor works SmartGeo SmartGeo is a unique technology developed by Warmup and built into the MyHeating App that uses an advanced algorithm to understand the most efficient heat settings for your home Working automatically it learns your routines and location through background communication with your smartphone and lowers temperatures when you are away only rising th...

Page 15: ...robe Press to swap probe usage Press to confirm 3 See Table 1 0 Thermostat Application Press to change application Press to confirm 1 10K Change Control Sensor Probe 1 5 6 type Set between 5 10 12 15 100K sensor settings 2 10K Change Limit Sensor Probe 2 6 7 type Set between 5 10 12 15 100K sensor settings 95 Set Air limit 95 Set Floor limit Set display brightness 4 Set active brightness 2 Day sta...

Page 16: ...gy when the thermostat detects that a window or door has been opened Display lock Switch display lock on 0 0 0 0 Set display lock code Switch display lock off WiFi WiFi Setup Open MyHeating App and scan the QR code on the back of the thermostat display to complete WiFi setup Factory reset Factory reset will erase all of your settings and restore the thermostat to factory defaults ...

Page 17: ...earning Early start will use the historic heating cooling rates for the time of day historic external temperatures and the forecast external temperatures to work out the heating start time in order to reach the comfort time at the start of the comfort period It will only work in Program Mode WiFi Error Symbol WiFi not setup 1 Download and open the MyHeating App 2 Remove thermostat from the wall 3 ...

Page 18: ...ure until heating is on the heat up icon will be illuminated and pressing the TEST button If your test is successful you will see the GFCI error icon and you will need to hold X for 3 seconds in order to restore heating operation Heater error The GFCI has tripped due to a fault in the heater Electrician Required Electrician required to verify that the heater has been wired correctly If correctly w...

Page 19: ...tach Does the thermostat connect to your WiFi Network Set up a mobile hotspot using a smartphone On a separate device login to the MyHeating app Try to connect the thermostat to this mobile hotspot Does the thermostat connect If the thermostat connected to a mobile hotspot then distance from the thermostat to your router is the likely issue or the signal could be blocked A WiFi repeater extender m...

Page 20: ...n degree 2 Max Ambient Temperature 40 C 104 F T40 Relative Humidity 80 IP Rating IP30 Sensors Floor Air Sensor Type NTC10K 25 C Operating Frequency 2401 2484MHz Max Radio Frequency Power Transmitted 20dBm Compatibility Electric Floor Heating and Baseboard Heating Standards UL 60730 1 UL 60730 2 9 UL 943 CAN CSA E60730 1 CAN CSA E60730 2 9 CAN CSA C22 2 No 144 1 FCC 47 CFR Part 15 ICES 003 Warranty...

Page 21: ...ect or malfunction was caused by failure to follow the instruction manuals incorrect installation or damage which occurred while the product was in the possession of a consumer Warmup s sole responsibility shall be to repair or replace the product within the terms stated above If the thermostat is installed with a non Warmup heater a three 3 year warranty will apply This warranty does not extend t...

Page 22: ...rmup UG Terra V1 4 2022 06 09_NAM EN Warmup Inc n 25 A Francis Clarke Circle n Bethel n CT n 06801 n US Warmup Inc www warmup com ussales warmup com T 888 927 6333 Warmup Canada ca warmup com T 888 592 7687 ...

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