Troubleshooting
2008115 [Rev .1 - en]/2016-09-08
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6
Troubleshooting
INFO
Problems described here without a reference to
a qualified specialist or certified electrician may
be rectified independently.
All other problems described here are only to
be dealt with by a qualified specialist or certified
electrician.
Fault: The motor is not functioning
Cause
Remedy
Note
A higher-level control command is
present
Wait for on/off delay and then try
again.
No voltage is applied.
Check the power supply.
Have checked by a certified electrician.
Motor is faulty
Replace the motor.
Replacement by a qualified specialist
Fault: The product does not move to the desired limit position
Cause
Remedy
Note
The motor limit positions are incorrect Readjust the motor.
Adjustment by a qualified specialist
Fault: The order height has decreased
Cause
Remedy
Note
The lower limit position is incorrect.
Perform a RESET.
Readjust the lower limit position (see
setting instructions and wiring dia-
gram).
Adjustment by a qualified specialist
Fault: Slats can be adjusted, but venetian blind does not move up
Cause
Remedy
Note
The lifting cord is torn.
Replace the lifting cord.
Replacement by qualified specialist
