Walinga Inc.
Pneumatic Conveying System
Warranty Terms
Walinga Inc. is committed to providing a quality product that will meet or exceed your expectations for many years
to come. Our warranty terms and our warranty claim process has been designed to ensure that each warranty claim
will be resolved in an orderly, fair and timely manner.
The Warranty
Walinga Inc
. (“Walinga”) warrants that all new pneumatic products sold by Walinga Inc. will be free from defects in material
and workmanship (the “Walinga Warranty”).
Warranty Period
The warranty period for the Walinga Warranty shall expire on the date that is the earlier of: two (2) years after the date of
delivery to the original customer; or upon the expiration of five hundred (500) hours of operation; whichever date comes first.
Limitations of and exclusions from the Walinga Warranty
The Walinga Warranty applies to material and workmanship only.
With respect to any component parts that are supplied or manufactured by others, the warranty coverage on such
component parts will be strictly limited to the warranties of the manufacturers of such component parts.
The Walinga Warranty shall only be for the benefit of the original purchaser of the pneumatic products.
A Walinga Warranty may be transferable by the original purchaser to a third party for the balance of the warranty
period then remaining, provided that Walinga consents in writing to such transfer of warranty.
The Walinga Warranty is conditional upon proper storage, installation, use, maintenance, operation and compliance
with any applicable recommendations of Walinga.
Warranty Claim Procedure
Should you encounter any difficulties with your unit within its warranty period, please contact your local Walinga dealer or
sales representative, your local Walinga Service department or Walinga's Warranty Department to submit a warranty claim
application.
To speak with a Walinga Warranty Coordinator, contact:
Canada
1-888-WALINGA (ext 258)
International
+1-519-824-8520 (ext 258)
Email –
USA
1-800-466-1197 (ext 8)
Email –
Australia
07-4634-7344
Email –
Required Warranty Claim information
The following information must be provided to Walinga in order for us to properly process and consider your warranty
application:
Customer name and contact information (email if available).
The equipment serial number and/or Vehicle Identification Number (if applicable).
Date of claimed failure.
Equipment hours of operation.
Details, description and photos (upon request) of the claimed failure and the corrective repairs attempted.
Warranty Conditions
Equipment must be registered within 30 days of being received by the buyer. It will be within the sole and
unfettered discretion of Walinga as to whether it will honour its warranty on non-registered equipment.
