Pg. 6
USING CALL LOGS AND DIRECTORIES
(Call logs contain records of your missed, placed and received calls)
View your Call Logs:
1. Press the
(
directories
) button.
2. Select
Missed Calls
,
Received Calls
or
Placed Calls
. Each stores up to 100 records.
Display Details for a single call record:
1. Press the
(
directories
) button.
2. Select
Missed Calls
,
Received Calls
or
Placed Calls.
3. Highlight a call record.
4. Press [
Details
]. Doing so displays information such as called number, calling number, time of day, and call duration (for
placed and received calls only.
Erase a single call record:
1. Press the
(
directories
) button.
2. Select
Missed Calls
,
Received Calls
or
Placed Calls
.
3. Highlight a call record.
4. Press [
Delete
] softkey.
Erase all call records in a single log:
1. Press the
(
directories
) button.
2. Select [
Missed Calls
],
Received Calls
or
Placed Calls.
3. Highlight a call record.
4. Press [
Clear
] softkey. (you may need to press the [
More]
softkey to display
Clear
.)
Erase all call records in all logs:
1. Press the
(
directories
) button, then press [
Clear
]
softkey.
Accessing Voicemail by Phone
Default PIN is 1 2 3 4 5
Dial the internal or external phone number to call Cisco Unity Express.
• If you are calling from your own phone, and you are asked for a PIN, enter it and press #.
• If you are calling from an external phone number or are calling from someone else’s phone
extension:
– If the system asks for your ID (usually your phone extension), enter it and press #. Then enter
your PIN and press # again.
– If the system asks for your PIN, press *. At the prompt, enter your ID (usually your phone
extension) and press #. Then enter your PIN, and press # again.
Managing Greetings
Greetings are messages that callers hear when they reach your voice mail. You can have the following
greetings:
• standard greeting—the normal greeting played to callers when they reach your voice mail. This can
be either the default system greeting (―Sorry, <extension xxxx>/<user name> is not available‖) or a
greeting that you have recorded and chosen as your own standard greeting.
• alternate greeting—the alternate greeting that is recorded by you and is turned on or off using the
voice-mail menu. This greeting is used as an alternative to your standard greeting; for example, if
you are on vacation, you can record a special greeting that is played to callers during the time that
you are away.
To manage greetings:
Step 1 Perform steps in ―Accessing Voicemail by Phone‖ to reach the main voice-mail menu.
Step 2 Press 4 to access the Setup Options menu.
Step 3 Press 1 to access the Greetings menu. Your active greeting plays.
• To rerecord your current greeting, press 1.
• To turn on or turn off your alternate greeting, press 2.
• To rerecord your standard and alternate greetings, press 3.
• To hear all greetings, press 4.
