5. Issues and Solutions
Issue
Solution
Machine is not working.
There is no movement of air.
Check to see if the power is on.
Machine works, but the air quality is
still poor.
Heavy, long-term pollution may require 1-2
extra cycles.
Machine is making a strange noise.
Be sure you have removed the plastic bag
from the filter.
Be sure there is nothing blocking the air
inlet/outlet.
If unusual operation persists, contact
customer service.
Air Purifier stop working by itself.
Unit have built-in safety switch. Please
unplug power cord and let it cool down for
about 30 min then turn it back ON.