20
Pole Gun
GB
Important notes on product liability
As a result of an EC regulation being effective as from January 1, 1990, the manufacturer shall only
be liable for his product if all parts come from him or are released by him, and if the devices are
properly mounted and operated.
If the user applies outside accessories and spare parts, the manufacturer´s liability can fully or
partially be inapplicable; in extreme cases usage of the entire device can be prohibited by the
competent authorities (employer´s liability insurance association and factory inspectorate division).
Only the usage of original WAGNER accessories and spare parts guarantees that all safety
regulations are observed.
3+2 years guarantee for professional finishing
Wagner professional guarantee
(Status 01.02.2009)
1. Scope of guarantee
All Wagner professional colour application devices (hereafter referred to as products) are carefully
inspected, tested and are subject to strict checks under Wagner quality assurance. Wagner
exclusively issues extended guarantees to commercial or professional users (hereafter referred to as
“customer”) who have purchased the product in an authorised specialist shop, and which relate to the
products listed for that customer on the Internet under www.wagner-group.com/profi-guarantee.
The buyer’s claim for liability for defects from the purchase agreement with the seller as well as
statutory rights are not impaired by this guarantee.
We provide a guarantee in that we decide whether to replace or repair the product or individual parts,
or take the device back and reimburse the purchase price. The costs for materials and working hours
are our responsibility. Replaced products or parts become our property.
2. Guarantee period and registration
The guarantee period amounts to 36 months. For industrial use or equal wear, such as shift
operations in particular, or in the event of rentals it amounts to 12 months.
Systems driven by petrol or air are also guaranteed for a 12 month period.
The guarantee period begins with the day of delivery by the authorised specialist shop. The date on
the original purchase document is authoritative.
For all products bought in authorised specialist shops from 01.02.2009 the guarantee period is
extended to 24 months providing the buyer of these devices registers in accordance with the following
conditions within 4 weeks of the day of delivery by the authorised specialist shop.
Registration can be completed on the Internet under www.wagner-group.com/profi-guarantee. The
guarantee certificate is valid as confirmation, as is the original purchase document that carries the
date of the purchase. Registration is only possible if the buyer is in agreement with having the data
being stored that is entered during registration.
When services are carried out under guarantee the guarantee period for the product is neither
extended nor renewed.
Once the guarantee period has expired, claims made against the guarantee or from the guarantee
can no longer be enforced.
3. Handling
If defects can be seen in the materials, processing or performance of the device during the guarantee
period, guarantee claims must be made immediately, or at the latest within a period of 2 weeks.
The authorised specialist shop that delivered the device is entitled to accept guarantee claims.
Guarantee claims may also be made to the service centres named in our operating instructions. The
product has to be sent without charge or presented together with the original purchase document that
includes details of the purchase date and the name of the product. In order to claim for an extension
to the guarantee, the guarantee certificate must be included.
The costs as well as the risk of loss or damage to the product in transit or by the centre that accepts
the guarantee claims or who delivers the repaired product, are the responsibility of the customer.
