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Wacom PENPARTNER - ANNEXE 474, User Manual

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HAVING TROUBLE?

Page 36

TROUBLESHOOTING

WINDOWS TROUBLESHOOTING

MACINTOSH TROUBLESHOOTING

WINDOWS TROUBLESHOOTING

If the PenPartner LED does not light after plugging in PenPartner, see the sections below: Checking USB
cable connection(s), PCs,

Verifying your computer is USB ready

Testing the hardware, PCs

Checking USB cable connection(s), PCs

Make sure your computer is turned on and the operating system has finished loading.

1. Verify that the USB cable is securely connected to a USB port.
2. If you are connecting the tablet to a USB hub (or hub device such as a monitor with USB ports), be

sure the USB hub is properly connected to your computer and is active.

If the New Hardware Found dialog box appears, continue with the software installation. Otherwise, see

Verifying your computer is USB ready

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Summary of Contents for PENPARTNER - ANNEXE 474

Page 1: ...Navigation Contents Index USER S MANUAL USB FOR WINDOWS AND MACINTOSH...

Page 2: ...en and PenPartner are registered trademarks of WACOM Company Limited Acrobat Reader Copyright 1987 1996 Adobe Systems Incorporated All rights reserved Adobe and Acrobat are trademarks of Adobe Systems...

Page 3: ...erference stops it was probably caused by the tablet If your tablet does cause interference to radio or television reception try to correct the interference by using one or more of the following measu...

Page 4: ...ice must be installed and operated always in strict accordance to the instructions given in this handbook Any changes or modifications to this product that were not specifically authorized by WACOM wi...

Page 5: ...e of Contents Go to Index Go to Navigating the Manual Page back or page forward Go to beginning of section Go to topic Topic section continued The Acrobat Reader provides you with additional tools for...

Page 6: ...is the learning chapter If you are not familiar with a pen this chapter gives you the basics including an overview of PenPartner s many capabilities There is also information on how to care for your...

Page 7: ...e sensitive UltraPen with your favorite drawing application refer to instructions in that application s manuals You can find information about pressure sensitive and eraser aware applications at WACOM...

Page 8: ...e Erasing with ease Caring for PenPartner Replacing the pen tip CUSTOMIZING PENPARTNER Opening the control panel Customizing the pen Adjusting tip feel Make double clicking easier Adjusting eraser fee...

Page 9: ...Canada Central and South America Europe Middle East and Africa Japan Asia Pacific APPENDICES Uninstalling the software Product specifications PenPartner tablet Model CT 0405 U UltraPen Model UP 703E L...

Page 10: ...ur computer and tablet to communicate You can install PenPartner even if you already have a mouse or trackball the tablet can be used alone or with your other pointing devices Your new tablet is compa...

Page 11: ...Page 11 Contents Index PENPARTNER BOX CONTENTS You should find the following items in your PenPartner box Illustrations not to scale CD ROM Spare Nib Registration Card UltraPen UP 703E Pen Stand Tabl...

Page 12: ...ts to continue installing your tablet When the installer prompts you for the Hidclass sys file insert the Windows 98 CD ROM into the CD ROM drive and enter the location for the Windows CAB files e g d...

Page 13: ...t install the tablet software from the PenPartner CD ROM Disable any virus protection programs and close all open applications before installing the software 3 Insert the CD ROM into your computer and...

Page 14: ...CT INFORMATION To learn more about which software applications currently support PenPartner visit the WACOM web site for your region USA Canada Central and South America http www wacom com productinfo...

Page 15: ...artner is to become familiar with its appearance and features As you explore you will find the UltraPen easy to use for drawing and erasing or as a mouse substitute PenPartner can be used in all appli...

Page 16: ...Page 16 Contents Index APPEARANCE AND FEATURES The PenPartner tablet and UltraPen include a variety of features PENPARTNER Side Switch Eraser UltraPen Nib pen tip Status LED Tablet Overlay Active Area...

Page 17: ...d easily create graphics on line There are four basic techniques for using the UltraPen pointing clicking double clicking and dragging With a bit of practice using the pen will become second nature to...

Page 18: ...epending on the type of application you are running Move the screen cursor by lifting the UltraPen and placing it at a new location on the tablet The cursor instantly jumps to the new location absolut...

Page 19: ...Double clicking To double click quickly tap the tablet twice in the same place with the pen tip This is like clicking twice with a mouse button Be sure to hold the UltraPen so that you press downward...

Page 20: ...int to the object then press the UltraPen to the tablet and drag the pen along the tablet s active area The selected object will move across the screen To select text with this method move the screen...

Page 21: ...ver it is within proximity 5 mm 2 inch above the tablet s active area This enables you to trace a drawing or photograph as long as the pen tip remains within proximity height Also you do not have to t...

Page 22: ...ics width color jitter opacity and graininess These characteristics can be controlled by the UltraPen s pressure sensitivity You can vary line width blend colors and change opacity with the pressure y...

Page 23: ...l automatically switch to the eraser tool PenPartner will also erase in some non graphics applications though not pressure sensitive you can use the eraser to select and delete text Press to select th...

Page 24: ...Room temperature is best Also resist the temptation to look inside your tablet or UltraPen never take them apart as this will void your warranty You may also break your pen by doing this REPLACING TH...

Page 25: ...master the basics of using the tablet you may want to customize the way your UltraPen works Use the control panel to adjust the tip feel simulate mouse buttons or to change a variety of other setting...

Page 26: ...Windows Open the Control Panel window by clicking on the Windows Start button Then select Settings and Control Panel and double click on the PenPartner icon Or For Macintosh From the Apple menu choose...

Page 27: ...lick area Customizes amount of pressure needed to erase with the UltraPen Software driver version Closes control panel Selects side switch function Moves cursor to correspond with position of UltraPen...

Page 28: ...n the PenPartner control panel drag the Tip Feel slider to one of the five settings from Soft to Firm Your changes take effect immediately Hint Use a soft Tip Feel for a wider range of pressure values...

Page 29: ...ap area by selecting a Double Click Distance button from Small to Big Your changes take effect immediately Set the side switch to double click automatically by selecting Left Double Click Windows or D...

Page 30: ...sor is over an object that can be erased In applications that support the context aware function the cursor changes shape when you use the eraser If not supported you can still use the eraser as a poi...

Page 31: ...same corresponding point on the screen This is called absolute positioning Mouse Mode When you select Mouse Mode the UltraPen positions and moves the screen cursor the same way a mouse does which is n...

Page 32: ...ing the tablet and press the side switch the selected mouse button function occurs Disables the side switch For Windows With Left Click Lock selected pressing the side switch has the same effect as ho...

Page 33: ...tch function pull down menu 2 Select Modifiers from the menu Choose one or more settings to simulate holding down modifier keys or a key with the mouse button pressed When you click OK your changes ta...

Page 34: ...u can return to the tablet default settings at any time In the PenPartner control panel click on the Default button Your changes take effect immediately Your tablet and UltraPen are now set to their o...

Page 35: ...n 4 If you are having a compatibility conflict between PenPartner and a new hardware or software product it may be helpful to download a new WACOM tablet software driver WACOM periodically updates the...

Page 36: ...he hardware PCs Checking USB cable connection s PCs Make sure your computer is turned on and the operating system has finished loading 1 Verify that the USB cable is securely connected to a USB port 2...

Page 37: ...are then restart your computer The New Hardware Found dialog should appear and you can continue with the PenPartner installation Testing the hardware PCs 1 Check the PenPartner status LED If the LED i...

Page 38: ...nflicts Checking USB cable connection s Macintosh Make sure your computer is turned on the operating system has finished loading and PenPartner is properly connected to an active USB port Then try the...

Page 39: ...at the USB port is functional Testing the hardware Macintosh 1 Check the PenPartner status LED If the LED is on PenPartner has been registered as a USB device continue with step 2 If the LED is off ma...

Page 40: ...with a red X through it when starting your computer the WACOM tablet driver failed to load properly Follow the steps below to locate a possible software conflict 1 From the System Folder open the Cont...

Page 41: ...see the WACOM tablet successful startup icon you have a conflict with one of the extensions If the PenPartner driver still does not load drag your third party extensions back to the Extensions folder...

Page 42: ...ontrol Panels folder and delete the Disabled Control Panels folder See Contacting technical support Start moving the control panels a few at a time from the Disabled Control Panels folder back into th...

Page 43: ...ROBLEMS WINDOWS SPECIFIC PROBLEMS MACINTOSH SPECIFIC PROBLEMS APPLICATION SPECIFIC PROBLEMS GENERAL PROBLEMS The computer does not have an available USB port Check if there is an available USB port on...

Page 44: ...function Refer to Testing the hardware PCs or Testing the hardware Macintosh Make sure the tablet status LED changes from orange to green when the tip switch is pressed If it does not you may have def...

Page 45: ...op erasing Try increasing the eraser click pressure in the PenPartner control panel by moving the Eraser Feel slider toward Firm Refer to Testing the hardware PCs or Testing the hardware Macintosh The...

Page 46: ...r in paint applications Open the PenPartner control panel and verify that Pen Mode is selected If this does not help the WACOM preferences file may be corrupted Open the PenPartner control panel and c...

Page 47: ...display areas restart Windows Then open the PenPartner control panel click on the Default button and select Close The UltraPen does not control the screen cursor when using a full screen DOS window in...

Page 48: ...Tablet and remove it Save the changes and restart Windows KURTA Edit your SYSTEM INI by looking for any references to wtkurta and removing them Save the changes and restart Windows PenPartner only wo...

Page 49: ...ilable on the MetaCreations web site MetaCreations Expression Versions of Expression older than V1 0 5 running on Windows 98 may have intermittent problems with pressure not functioning Upgrade to Exp...

Page 50: ...oting tips can be found on the appropriate Web site for your area in Who to call PRE CONTACT CHECKLIST You might want to print a copy of this page for reference When you call you should be at your com...

Page 51: ...t your local distributor or Worldwide Web http www wacom com productsupport 24 hour Technical Support information Answerbook online support database FAQs Frequently Asked Questions and answers Softwar...

Page 52: ...38 10 Technical Support Phone France 33 0 1 69 32 49 31 Technical Support Phone Germany 49 0 69 66 568 517 Technical Support Phone Great Britain 44 0 181 358 5851 Technical Support Phone Italy 39 0 2...

Page 53: ...5322 3905 Technical Support Japanese FAX 81 0 3 5322 3916 Technical Support Japanese Internet email tablet wacom co jp Technical Support and sales Japanese Worldwide Web http www wacom co jp asia pac...

Page 54: ...ware is included in this section You will also find product specifications license and warranty information and a list of available parts and accessories for PenPartner UNINSTALLING THE SOFTWARE PRODU...

Page 55: ...trol Panel 2 In the Control Panel window double click on the Add Remove Programs icon 3 In the dialog box that appears choose the WACOM Tablet option 4 Click on the Add Remove button and follow the pr...

Page 56: ...consumption 0 5 watts Resolution 39 4 lpmm 1000 lpi Accuracy overall with pen 0 5 mm 0 02 in maximum Pressure levels 256 levels Reading height 5 mm 0 2 in or more Report rate 100 points per second Co...

Page 57: ...703E Side switch color Light green Eraser color Light green Pen tip travel 0 1 mm 0 004 in or less Eraser tip travel 2 0 mm 0 079 in Physical size L x D 140 5 x 11 4 mm 5 53 x 0 45 in Weight 11 2 g 0...

Page 58: ...tware itself You acknowledge that the Software is WACOM s property and contains valuable confidential unpublished information developed or acquired by WACOM at great expense including data processing...

Page 59: ...ation accompanied by the return authorization number your name address and telephone number proof of purchase date and a description of the defect WACOM will pay for return shipping by United Parcel S...

Page 60: ...WHO HAS BEEN INVOLVED IN THE CREATION PRODUCTION OR DELIVERY OF THIS PRODUCT SHALL BE LIABLE FOR ANY DIRECT CONSEQUENTIAL OR INCIDENTAL DAMAGES INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS BUSINESS...

Page 61: ...ou should notify your local dealer or distributor In all other respects the terms of the warranty as set forth above apply to such sales Should you have any questions about this Agreement or if you de...

Page 62: ...nfidential unpublished information developed or acquired by WACOM at great expense including data processing algorithms innovations and concepts The Software is protected by copyright and other nation...

Page 63: ...nvoice You are responsible for any loss or damage to the product resulting from such transportation WACOM s sole obligation and entire liability under this warranty shall be at WACOM s option either t...

Page 64: ...the above limitations are held unenforceable WACOM s aggregate liability for any damages to you or any party shall not exceed the purchase price of the defective damaged or undelivered product as dete...

Page 65: ...t enables you to more naturally point click draw edit photos and personalize projects PENS UltraPen UP 703E This pressure sensitive pen is an all purpose tool to use for drawing erasing and typical mo...

Page 66: ...he eraser off the tablet the UltraPen will delete whatever is selected Cursor See screen cursor DOS real mode A version of DOS that is not running under another operating system or called from another...

Page 67: ...nsitive application Any application that supports input pressure Pressure sensitivity allows for natural looking pen brush and eraser strokes in graphics applications Proximity The distance above the...

Page 68: ...running Wintab An interface standard used by Windows applications for receiving tablet information PenPartner supports all Wintab compatible applications under Windows USB Universal Serial Bus A hard...

Page 69: ...h Context aware defined Control panel opening window Cursor controlling with pen defined Customizing PenPartner Default settings returning to DOS real mode defined shell defined Double Click Distance...

Page 70: ...Nib defined replacing Non eraser aware application defined Parts and accessories Pen adjust for double clicking adjusting tip feel caring for clicking with double clicking with dragging objects or tex...

Page 71: ...h pen proximity required setting to simulate keyboard modifier keys to simulate mouse buttons Software driver downloading the latest Specifications pen tablet Tablet caring for cleaning specifications...

Page 72: ...s Windows Windows specific problems UltraPen described Uninstalling software USB defined Using PenPartner WACOM International Offices Warranties and License Europe Africa and Middle East Warranties an...

Page 73: ...ourt Hellersbergstrasse 4 Vancouver WA 98683 D 41460 Neuss U S A Germany Telephone Telephone General 1 360 896 9833 General 49 0 2131 12390 Fax 1 360 896 9724 Fax 49 0 2131 101760 WACOM Co Ltd 2 510 1...

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