Wacom Intuos Pro Manual Download | Manualshive

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Technical Support

If you have a problem with your pen tablet or pen display, be sure you have checked the product Help.
You can access Help by clicking the question mark icon in the Wacom Tablet Properties, or selecting the
Online Help option from the

Wacom Desktop Center

. If the Help does not have the answer you are

looking for, try the following options:

Review the Quick Start Guide to be sure the tablet is set up correctly.
Check the Help Troubleshooting tables for a solution to the problem.
Visit Wacom

Customer Support

and check the product FAQs (Frequently Asked Questions).

Download the latest driver software for your pen tablet from the Wacom website for your region, and
install the new driver. Restart your computer, and see if the problem has been resolved.

If you contact Customer Care, please be at your computer with the following information available.

The make and model of your computer, and operating system version.
Peripheral devices connected to your computer.
The software application and version you were using when the problem occurred.
The exact wording of any error message that appeared on your screen.
What happened and what you were doing when the problem occurred.
How you tried to solve the problem.

You can also contact Technical Support by visiting the Wacom website for your region and completing a

Customer Support

Email Inquiry form.

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Summary of Contents for Intuos Pro

Page 1: ...SS SKETCHING ON PAPER WACOM TABLET PROPERTIES ON SCREEN CONTROLS WORKING WITH THE PEN MULTI TOUCH USING THE WACOM DESKTOP CENTER SETTING UP YOUR WORK AREA MAPPING TESTING THE TABLET TROUBLESHOOTING FUNCTIONS REFERENCE TOGGLE FUNCTIONS REFERENCE GLOSSARY ORDERING TECHNICAL SUPPORT CARING FOR YOUR DEVICE TRADEMARKS ...

Page 2: ...ws or Mac operating system Check out illustrations and information about your tablet and learn how to set up your pen display Included with your Wacom Intuos Pro When you unpack your Wacom Intuos Pro make sure that you have the following items and accessories Wacom Intuos Pro tablet Pro Pen 2 Pro Pen 2 stand Extra pen nibs inside the bottom of the Pro Pen 2 stand Pro Pen color identification rings...

Page 3: ...warranties and the license agreement for your device on the Wacom Desktop Center Locate the model number of your Wacom Intuos Pro on the back of your tablet ...

Page 4: ... to information about the features and capabilities of your pen tablet You can access the Help topics from Wacom Tablet Properties by clicking the icon or from the Wacom Desktop Center Help menu Note The User Help is common to Windows and Mac computers Screenshots are from a Windows computer unless otherwise noted Information about your specific computer hardware operating system and application s...

Page 5: ...gain 2 Open your computer or mobile device s Bluetooth menu and turn on Bluetooth 3 Press and hold the Touch Ring center button on your tablet for three seconds The blue LED near the Wacom logo blinks and the tablet is discoverable by Bluetooth 4 In your computer or mobile device s Bluetooth menu watch for your tablet s name to appear 5 Select your tablet when it appears The name is preceeded by B...

Page 6: ...up your device 3 Log in with your Wacom ID when prompted or create one if you do not have one yet Note If you install the Wacom Inkspace App on multiple computers or mobile devices and log in with your Wacom ID your sketches sync across all installations of the Wacom Inkspace App Which pen should I use Use an inking pen such as the Wacom Finetip pen included with the Paper Edition or the Wacom Bal...

Page 7: ...creen cursor over an item and let it rest there The appropriate Tool Tip will pop up in a few moments The above screenshot is for descriptive purposes it may not match your screen Tablet Properties features The Device Tool and Application icons show your settings for those items Click Functions to customize the ExpressKey and Touch Ring settings Display Toggle options are available on multiple mon...

Page 8: ...mputer If you have only an Intuos connected you will not see the Device and Tool rows in Tablet Properties Settings can only be viewed or changed for an attached tablet or pen display The Application list is optional It is not necessary to select or add applications in order to customize your pen tablet tool s ...

Page 9: ...t the bottom left provide the following options for Screen Key panels from left to right New Edit Duplicate Delete 4 Click the appropriate button for the desired function A dialog titled New Panel opens for a new Screen Key panel For an existing panel the dialog shows the panel s name 5 Enter your preferences for a new Screen Key or edit an existing one and click OK The new or edited panel will ap...

Page 10: ...To open Wacom Tablet Properties to the On Screen Controls tab from the panel click the Wrench icon The above screenshot is for descriptive purposes it may not match your screen ...

Page 11: ...nib Personalizing your pen with a color ring If your pen includes color rings you can use them to identify and personalize your pen 1 Unscrew the cone near the pen tip 2 Remove the color ring that is already on the pen and slide on your preferred color ring 3 Replace the cone Specialty pens Pens designed for more advanced artwork such as an Art Pen or an Airbrush can be used with many pen tablets ...

Page 12: ...ut from a single finger or the tablet may confuse which finger performed an action Keep your fingers within the active area Take care to prevent accidental touches on the tablet when making gestures For example if the palm of your hand touches the active area of the tablet during while scrolling or zooming you may trigger an unanticipated right click In some cases touch is enabled and disabled wit...

Page 13: ...ces Select a device to display settings menus Select one of the settings menus and Wacom Tablet Properties opens so you can change the settings Running the Setup Wizard If available for your device select your device from My Devices and select Run Setup Wizard Follow the prompts Backing up your settings If available for your device click Backup Settings to backup restore and reset your device sett...

Page 14: ...ick Store to research and purchase Wacom products Getting Support for Wacom products Select Support to view FAQs and tutorials on the Wacom website and to contact Support If available for your device select a device under My Devices to view documentation tutorials and Important Product Information Go to More Online Help or Help Online Help to view help topics Logging in with your Wacom ID Log in w...

Page 15: ... it comfortably without eyestrain placing it about one arm s length away from you Position the tablet so the screen cursor follows the same direction as your hand movements on the tablet If you are using the tablet as a creative tool consider placing the tablet below the keyboard and centered underneath your monitor ...

Page 16: ...ot match your screen Use the Orientation setting Intuos Pro to set your preferred display mode This setting applies to all tools and applications Mode options control how the screen cursor moves Pen Mode sets the cursor movement to correspond with the position of your pen on the tablet Wherever you place your pen on the tablet the cursor will jump to a corresponding point on the screen This is the...

Page 17: ... screen This is the default setting for all tools Force Proportions checked The correct vertical and horizontal proportions are maintained Drawing a circle on the tablet results in a circle on the display screen Depending on your settings some portions of the tablet active area may no longer be usable when this option is selected Notes If you frequently switch between Pen mode and Mouse mode you c...

Page 18: ...ug the tablet directly into the system USB port located on your computer Temporarily eliminate any external hubs in use until you determine that the system recognizes the tablet and that it is functional When the tablet is working properly you can then usually move the tablet to a USB hub 3 Test touch Attempt to move the screen cursor by tracking your finger across the surface Then tap to select a...

Page 19: ... the Wacom website for your region to view the product FAQs Frequently Asked Questions 3 If you are still having a compatibility conflict with your pen tablet and a new hardware or software product go to Customer Support to see if a new driver is available for your pen tablet 4 Test your tablet and tools Consult the topics for testing your pen tablet or pen display and specific Troubleshooting top...

Page 20: ... to initiate click lock and again to release it Use Click lock to drag objects or select blocks of text 4th click or 5th click Simulates a fourth or fifth mouse button click Keystroke Displays the Define Keystroke dialog to create keystroke combinations for ExpressKeys mouse and other functions Enter your keystroke combination in the Keys box The combinations can include letters numbers function k...

Page 21: ... for scrolling or zooming actions Available on some devices Scroll Up Scrolls your active application up Scroll Down Scrolls your active application down Zoom In Zooms your active application in Zoom Out Zooms your active application out Show Desktop Minimizes all open windows to display a clean desktop Switch Application Brings up the application switching dialog with focus on the next open appli...

Page 22: ...Default Resets the button to its default function ...

Page 23: ... on and off When Handwriting recognition is turned on Ink recognizes and converts your handwriting into text and inserts it into a document Touch On Off Use Touch On Off when you want to work in pen mode only not supported on tablets with a physical Touch on off switch Disable touch by pressing an ExpressKey you have assigned to Touch On Off Press the ExpressKey again to enable touch On Screen Key...

Page 24: ...m distance in screen pixels that the screen cursor can move between clicks and still be accepted as a double click Increasing the double click distance makes double clicking easier but may cause a delay in brush strokes in some graphics applications Double click speed The maximum time that can pass between clicks and still be accepted as a double click Eraser aware application A software applicati...

Page 25: ...th touch Touch the tablet with two fingers spaced slightly apart then move or pinch your fingers together on the tablet surface Pixel The smallest unit of measure on your display screen Pressure sensitive A quality of the Wacom pen tip and eraser that senses the amount of pressure being applied This is used to create natural looking pen brush and eraser strokes in applications that are pressure se...

Page 26: ...l ring located on your pen tablet Touch Strips The customizable control strips located on the back of the Cintiq 22 Touch sensor The navigation area of your pen tablet where touch is detected The touch sensor resides within the active area and does not accept pen input Track A motion used when navigating with touch Touch and move a single finger across the tablet surface USB Universal Serial Bus A...

Page 27: ...ase parts and accessories for your device go to the Wacom Store You may also contact your local dealer distributor or Customer Support for your region Note Some parts and accessories may not be available in all regions ...

Page 28: ... Download the latest driver software for your pen tablet from the Wacom website for your region and install the new driver Restart your computer and see if the problem has been resolved If you contact Customer Care please be at your computer with the following information available The make and model of your computer and operating system version Peripheral devices connected to your computer The so...

Page 29: ...our warranty Replacing the pen nib Tip Replace your pen nib when it is approximately 1 mm 1 25 inch or has a sharp edge Where to find replacement nibs For some devices the nibs are in a plastic bag or under the back cover of the device If your pen includes a pen stand unscrew the pen stand to find the nibs Tip If your pen includes the Pro Pen 2 stand you can screw it back together by lining up the...

Page 30: ...b the old nib and pull it straight out of the pen 2 Get a replacement nib and slide the end of the new nib straight into the barrel of the pen 3 Push the nib in slowly and firmly until it stops If you need pen nibs or other accessories go to the Wacom Store ...

Page 31: ...nd Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries Apple the Apple logo and Mac are registered trademarks of Apple Inc registered in the U S and other countries ExpressKey is a trademark of Ginsan Industries Inc and is used with permission Many Wacom devices incorporate High Definition Multimedia Interface HMDI technology ...

Page 32: ...h The Touch Ring LEDs light when you turn on the tablet The lights go off when you turn off the tablet Press to send your tablet to sleep or to wake up from sleep while connected by Bluetooth The Touch Ring LED lights when the tablet is awake and turns off when the tablet goes to sleep ExpressKeys You can assign functions keystrokes button clicks and modifier keys to ExpressKeys When you press an ...

Page 33: ...Number Item 1 On off switch for touch input 2 Power button for Bluetooth 3 Reset button 4 Touch Ring center button 5 Battery and Bluetooth LED 6 USB port 7 Pen tether slots ...

Page 34: ... to a USB charger The LED is solid orange when the battery is charging You can also check the battery status at any time to see if your tablet needs to be charged soon Go to the Wacom Desktop Center and check the battery icon next to your device s name Go to the Wacom Inkspace App and hover your mouse over the battery charging icon When you are working on battery power the tablet goes to sleep if ...

Page 35: ...s list using the Drag icon to the left of the menu to drag the menu to a new position in the list 5 Set a key function to repeat on button hold by clicking the Repeat checkbox to the right of the Key Assignment 6 Change the position of a Screen Key panel by holding down the drag bar at the top of the panel with your pen mouse or finger and dragging the panel to the new position In the New Panel di...

Page 36: ...ppropriate tab to set the control 2 Select On Screen Controls from the dropdown menu for the ExpressKey or button then choose the panel you want to assign to that item The above screenshot is for descriptive purposes it may not match your screen Also see On Screen Controls ...

Page 37: ... display How it works As you move your pen across the pen tablet your cursor moves across all monitors in the order set in your computer s display properties menu Select duplicate or mirror if you want all monitors to display a copy of same content How it works As you move your pen across the tablet your cursor moves across the area of one monitor and your work is duplicated in each monitor Tips S...

Page 38: ...the entire area of a single monitor that you choose If more than one monitor is connected an option is available for each detected monitor Portion In the Portion of Screen dialog choose a method for defining a portion of the display Drag the corners of the foreground graphic to select the screen area Select the Click to Define Screen Area button and move the screen cursor to select the screen area...

Page 39: ...setting Portion In the Portion of Tablet dialog choose a method for defining a portion of the display Drag the corners of the foreground graphic to select the screen area Select the Click to Define Tablet Area button and use your tool on the tablet to select the area Be sure to follow any prompts Enter coordinate values The above screenshot is for descriptive purposes it may not match your screen ...

Page 40: ...to trigger customizable actions To customize gestures go to the Flicks tab in the Pen and Touch control panel Digital Ink Microsoft Office 2007 or later Use the enhanced digital mark up and inking tools found on the Review tab in applicable applications Windows Input Panel Use handwriting or an on screen keyboard to directly enter text with your Wacom pen Note The Pen Flicks and press and hold to ...

Page 41: ...omer Support periodically Check in and update regularly so that your device has the latest features and functionality Warning Do not update firmware while your device is connected to your computer wirelessly if that functionality is available for your device Plug your tablet into your computer by USB before you update firmware From the Wacom Desktop Center select Updates and then click the update ...

Page 42: ...cted to your system select the one you are testing in the Tablet Info column 3 Use the information shown in the dialog when testing your tablet and tools The above screenshot is for descriptive purposes it may not match your screen Testing the ExpressKeys 1 With the Diagnostics dialog open observe the Tablet Info column as you test each ExpressKey Be sure you have selected the tablet you are testi...

Page 43: ...nd note whether the corresponding LEDs illuminate If any of the functions are set to Skip the corresponding LED will be skipped in the toggle sequence 4 When you are done click on the Close button to exit the dialog If these tests fail you may have defective hardware See Technical Support Important Some applications can override and control the ExpressKey or Touch Ring functions Consider closing a...

Page 44: ...lications See Using the Touch Ring for more information Tips To customize the Touch Ring for other actions select the Keystroke option and define a custom keystroke function See Button functions for more information about the Keystroke option To learn which keystroke shortcuts are supported by a particular application see the documentation that came with the application Choose Skip to set the Touc...

Page 45: ...Important Some applications can override and control the Touch Ring functions For details see Using integrated applications ...

Page 46: ...ns Some applications may interpret zooming as scrolling or the reverse or they may completely ignore zooming or scrolling Move your finger clockwise along the Touch Ring to zoom in or scroll down in most applications Tap the upper portion of the Touch Ring for single increment changes Move your finger counter clockwise to zoom out or scroll up Tap the lower portion of the Touch Ring for single inc...

Page 47: ...The above screenshot is for descriptive purposes it may not match your screen ...

Page 48: ...he current setting for each function is shown in the corresponding menu The ExpressKeys can be operated in combination with one another For example customize one key for the Ctrl function and another for Alt When you press both keys at the same time a Ctrl Alt function is initiated ExpressKey functions can also be defined for use with specific applications The above screenshot is for descriptive p...

Page 49: ...See Mapping tab The display options are The entire display area of a multi monitor system is set up for extended mode and assigned to the active area of the pen tablet The Display Toggle function has been assigned to toggle the tablet mapping to the next display in sequence The above screenshot is for descriptive purposes it may not match your screen All monitors are selected in the toggle sequenc...

Page 50: ...pports pressure sensitivity Logging out of or rebooting the system Switching users Fast User Switching Placing the system in sleep mode Changing the Mapping or Display Toggle settings Changing the resolution or number of displays on your system Using the Mode Toggle function Selecting Pen Mode or Mouse Mode from On Screen Controls Tip To toggle between monitors without including the full display o...

Page 51: ...o default settings by going to the Pen tab in Wacom Tablet Properties and clicking Default 4 If that does not work use the diagnose tool to verify if your pen is working correctly Using the diagnose tool in Wacom Tablet Properties Open Wacom Tablet Properties If you have more than one device connected to your system select the device you are using the pen with from the Device list Click About and ...

Page 52: ...h 2 Airbrush eraser 1 Move the pen from a vertical position toward the right and then toward the left The X Tilt value should change to approximately 60 when you move to the right The X Tilt value should change to approximately 60 when you move to the left Move the pen from a vertical position toward the bottom of the device and then toward the top of the device The Y Tilt value should change to a...

Page 53: ...ions the remaining mode s are set to Skip An integrated application will have control only when that application is active and in the foreground When you close that application or select a new application pane to work in your Wacom Tablet Properties settings are returned to their previous state To review settings for the current front most application set an ExpressKey to Settings and press the ke...

Page 54: ... tab Lightly touch any ExpressKey to view the current ExpressKeys settings on your screen The display will fade out after 2 seconds on the screen To disable the display uncheck the Show Express View box Important Some applications can override and control the ExpressKey functions The above screenshot is for descriptive purposes it may not match your screen ...

Page 55: ...access the Start screen Right click in the bottom left hand corner of the screen Select Wacom Tablet Wacom Tablet Properties Windows 7 Click on the Windows Start button and select All Programs Select Wacom Tablet Wacom Tablet Properties Mac Open System Preferences from the Apple menu or from the Applications folder and click on the Wacom Tablet icon Windows and Mac If your device supports it you c...

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