Wacom DTU-710 Safety Instructions Download Page 20

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Display Troubleshooting 

If you encounter problems with DTU-710 display, refer to the following tables. Your problem 

may be described here, and you can try the solution offered.

For the problems regarding tablet or pen, refer to the Troubleshooting chapter in the online 
Help that can be accessed from the Wacom Tablet control panel.
 

 

Genera Problem 

 

 

 

 

Hint

The  message  "OUT  OF  SCAN 

RANGE" appears.

 The message "NO INPUT 

SIGNAL" appears.

 The power lamp is lit orange, 

or flashes orange and green

T h e   m e s s a g e   " C A B L E 
DISCONNECTED" appears.

 No display.  The LED is off.

When a still image is displayed for 

a long period of time without re-

freshing the screen, an afterimage 

remains for a short period of time.

 The input signal frequency is incorrectly set or not compatible 

with DTU-710.  Connect different monitor and set the refresh 
rate to some value between 50 to 75 Hz.  If your video card 
supports adjustment of the horizontal frequency, make sure it is 
set to same value between 30 to 80kHz.

 The resolution is se too high (1280 x 1024 max.)

 Set the display property to detect plug and plug monitors.

 Check the video cable for bent or broken connector pins.  

  Then properly connect the video cable.

 If your computer is in the power management mode, move the 

mouse or hit any key on your keyboard.

 Verify that the graphics card is properly installed.

 Check that your computer is turned on.

 Check that the DTU-710 video cable is fully connected.

 Check the video connector and any video adaptors for bent or 

broken connector pins.  Then properly connect the video cable 

and necessary adaptors.

  Verify that the AC power cable is connected, and that the 

DTU-710 power switch is turned on.

  Verify that the Analog (VGA)/Digital (DVI) switch is properly 

set. 

 P.6

  Restart your computer after changing the position of the switch.

Use a screen saver or other power management feature.

DTU-710_EN.indd   20

04.7.20   8:32:52 PM

Summary of Contents for DTU-710

Page 1: ...h reliability it may cause other electronic devices to malfunction or other devices may cause DTU 710 to malfunction Where use is prohibited power off DTU 710 to prevent the possibility of it causing...

Page 2: ...DTU 710 and the pen Note that the computer treats the two parts of DTU 710 the LCD monitor and the Wacom tablet as separate pieces of hardware Therefore the instal lation process is completed in two s...

Page 3: ...surface Do not use detergent to clean the cover glass of DTU 710 this may alter the surface friction and deteriorate the handwriting feel Be sure to follow all instructions cautions and warnings found...

Page 4: ...or Stand Using the Pen 13 Pen Using a Pen Remouing the side switch Adjusting the LCD Monitor 15 Factory Presets Multi Cync and User Settings Working with OSD On Screen Display Menu Adjusting Pitch and...

Page 5: ...ith Pen Stand User s Manual Wacom Tablet CD Contains the driver soft ware Windows Macintosh AC Adaptor and Cable For DTU 710 only Do not use with other devices Please retain the package box for use wh...

Page 6: ...ect the AC adaptor to DTU 710 IMPORTANT Do not use any cable that did not come with DTU 710 use of an improper cable may damage DTU 710 Make sure your graphics card has a VGA or DVI connector and that...

Page 7: ...ws and Macintosh After connecting all cables of DTU 710 turn on DTU 710 and your computer Allow the operating system to fully load Insert the Wacom Tablet CD into the CD ROM drive The Wacom tablet sof...

Page 8: ...ced users Refer to the online Help for more information on creating and using application speci c settings Displays applications with customized set tings Current selections are highlighted Wedges emp...

Page 9: ...libration tab I f y o u a r e w o r k i n g with multiple monitors select the Monitor that c o r r e s p o n d s t o t h e tablet s LCD display Click on the Calibrate button to display the monitor cal...

Page 10: ...onent Functions Power Lamp Lights blue when power and video signals have properly been supplied to DTU 710 Turns orange or flashes when your com puter goes into power management mode and stops sending...

Page 11: ...e sure to adjust the tilt angle of the stand to the low tilt position before packaging DTU 710 If you do not close the stand the notched mechanism may be damaged during transportation and storage Do n...

Page 12: ...rews that are 4 mm wide with a 0 7 mm pitch M4 Regular Exceeding the screw clearance depth of 15 mm will damage DTU 710 internal components To remove the adjustable stand and attach DTU 710 to a diffe...

Page 13: ...To use the eraser hold the pen upside down When the eraser is within proximity of the active area the tablet reports the x y coordinates and the pressure applied to the eraser The eraser can be used a...

Page 14: ...ke the eraser on a pencil In text applications use the eraser to select text then lift the eraser from the tablet to delete the text Important Do not remove the switch by prying it from either end as...

Page 15: ...ction the settings are stored within DTU 710 for use the next time the unit receives a similar signal This is applicable to all display modes Working with OSD On Screen Display Menu To open the main M...

Page 16: ...adjust use the Reset option Menu Position Select to move the OSD menu around the display Reset Backlight Language Provides two options Use Auto Adjust to reset only the image parameters Use Recall to...

Page 17: ...libration tab If you are working with multiple monitors select the Monitor that corresponds to DTU 710 Click on the CA L I BRATE button to dis play the monitor cali bration screen Open the OSD Menu an...

Page 18: ...er saving guidelines When using DTU 710 with a VESA DPMS Display Power Management Signaling DPMS compliant computer or graphics card the display will automatically comply with the below power saving p...

Page 19: ...other organic solvents to clean DTU 710 casing or pen To clean the display screen use a soft dry cloth If necessary slightly moisten the cloth with water and try again When cleaning apply only a ligh...

Page 20: ...between 50 to 75 Hz If your video card supports adjustment of the horizontal frequency make sure it is set to same value between 30 to 80kHz The resolution is se too high 1280 x 1024 max Set the disp...

Page 21: ...LCD panel are not lined up Display size is not correct Display rif es or shows moir The display color is not even Open the OSD menu go to the Reset menu and select the Auto Adjust option Then if nece...

Page 22: ...on the Wacom web site Support Staff If you think your DTU 710 Interactive Pen Display is not working properly contact the Wacom authorized distributors in your area Check your area distributor on the...

Page 23: ...th 253 levels 16 190 000 colors 24 bit Signal Inputs Analog RGB Digital signals DVI 1 0 Synchronous frequency Horizontal 30 to 65kHz Vertical 50 to 75Hz All scan modes are non interlaced Refresh Rate...

Page 24: ...E Pen tip travel 0 1 mm 0 004 in or less Eraser tip travel 2 mm 0 08 in approximately Physical dimensions weight 14 0 x 159 0 mm 16g 0 63 x 6 26 in 0 56 oz Side switch type Rocker switch Pen Accessori...

Page 25: ...ications However there is no guarantee that interference will not occur in a particular installation You can determine whether the tablet equipment is causing interference by powering it off If the in...

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