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Contents

Index

Contents

Index

66

66

PRODUCT SPECIFICATIONS

Specifications for your Cintiq are provided in the Important Product Information document included with 
your driver installation.

WARRANTY SERVICE IN THE U.S.A. AND CANADA

The full product warranty and licensing agreement is provided in the Important Product Information guide that is 
included on your driver installation.

To obtain Warranty service within the U.S. or Canada contact:

Wacom Support Center

Phone: 1.360.896.9833

Email Inquiry form: http://www.wacom.com/support/email.cfm

WARRANTY SERVICE OUTSIDE OF THE U.S.A. AND CANADA

For products purchased or used outside the United States and Canada, the warranty period may be determined by 
regional requirements. The warranty period for your pen display is described on the Support page of the Wacom web 
site for your region, or contact Wacom Support.

Wacom Support in Asia Pacific (except Japan and China):

Detailed Asia Pacific Limited Warranty policy and product registration may be found online at 
http://www.wacom.asia.

To obtain technical support or Warranty service within Southeast Asia, Oceania and Taiwan, please contact Wacom 
Support. 

Phone numbers can be found here: http://www.wacom.asia/customer-care.

Should you have any questions about this Agreement, or if you desire to contact Wacom for any reason, please 
contact in writing:

IN NORTH AND SOUTH AMERICA CONTACT:

IN JAPAN CONTACT:

Wacom Technology Corporation

Wacom Co., Ltd.

1311 SE Cardinal Court

Sumitomo Fudosan Shinjuku Grand Tower 31F

Vancouver, Washington 98683

8-17-1 Nishi-Shinjuku, Shinjuku-ku

U.S.A.

Tokyo, 160-6131, Japan

IN ASIA PACIFIC CONTACT:

IN MAINLAND CHINA (EXCEPT HONG KONG) 
CONTACT:

Wacom Co., Ltd.

Wacom China Corporation

Asia Pacific Office

1103, Beijing IFC West Tower

Sumitomo Fudosan Shinjuku Grand Tower 31F

No. 8 Jianguomenwai Street

8-17-1 Nishi-Shinjuku, Shinjuku-ku

Chaoyang District

Tokyo, 160-6131, Japan

Beijing, 100022, China

E-mail: [email protected]

Summary of Contents for CINTIQ

Page 1: ...About the Cintiq Companion Getting Started Customizing your Cintiq Pen features The multi touch experience The Wacom Desktop Center Troubleshooting Care and maintenance Support options Professional Cr...

Page 2: ...simultaneous with the introduction into the market of the applicable Wacom product Cintiq and Wacom are registered trademarks of Wacom Co Ltd Adobe and Photoshop are either registered trademarks or tr...

Page 3: ...g Screen Keys or Screen Touch Strips 35 Assigning Panels to ExpressKeys or Rocker Ring buttons 35 Using Screen Keys or Screen Touch Strips 37 Changing the appearance of on screen controls 37 Managing...

Page 4: ...identify the names of keyboard keys dialog boxes and the Control Panel options Be sure to read the Important Product Information document which is available in the USER MANUALS section of the Wacom D...

Page 5: ...plugged into a power source The Cintiq Companion uses the Windows 8 operating system For support with Windows 8 see http support microsoft com find solutions windows windows 8 FEATURES Your Cintiq Co...

Page 6: ...ls from the back of the Cintiq and its cabling Save the packing materials and box for use when shipping or storing the Cintiq Note If you place the Cintiq face down for any reason use a soft clean clo...

Page 7: ...FRONT VIEW The features of your Cintiq are illustrated below It can be configured for either right handed or left handed use and positioned in landscape or portrait orientations ExpressKeys 4 Windows...

Page 8: ...VIEWS Power button USB port Stand slots Battery status LED Microphone Headphone jack Power cable jack Mini DisplayPort Grip pad USB port Rear camera Microphone MicroSD card slot Auto rotate switch Vol...

Page 9: ...er ExpressKeys to the right or left 2 Place the stand with the aluminum surface down and the three tabs facing up 3 Decide which of the inclines you want to use 4 Hold the Cintiq upright so you can se...

Page 10: ...resolve please contact Wacom Support To protect and maximize the life of your battery Operate and store your Cintiq at room temperature Do not allow your battery to be completely discharged Wacom reco...

Page 11: ...right of the Windows standard desktop and at the bottom left of the Windows 8 Start screen when you swipe in from the right side of the screen 4 Follow the on screen steps for configuring Windows 8 5...

Page 12: ...ting up an inclined position Remove the stand to use the Cintiq in a flat position If the Cintiq overheats it will shut down You will have to wait for it to cool down before restarting it The Cintiq a...

Page 13: ...Contents Index Contents Index 13 13...

Page 14: ...ng the ExpressKeys Rocker Ring and Windows Button Calibration Align the pen with the screen cursor See Calibrating the Cintiq Backup Restore Settings Displays the Tablet Preference File Utility on Win...

Page 15: ...y of the Cintiq s screen This allows you to position the screen cursor without touching the pen tip to the screen When pressure is applied to the pen tip the pen simulates a primary mouse button click...

Page 16: ...r forefinger Be careful not to accidentally press the switch while drawing or positioning with the pen Place the pen within easy reach while you work When not in use place the pen in the pen case or l...

Page 17: ...cation you can still use it for positioning drawing or annotation DRAGGING Select an object then slide the pen tip across the screen to move the object SIDE SWITCH The pen has a customizable side swit...

Page 18: ...e Search box on the right side of the screen 3 Select the Windows Journal box when it appears on the left side of the screen USING THE EXPRESSKEYS ROCKER RING AND WINDOWS BUTTON Use the ExpressKeys an...

Page 19: ...Contents Index Contents Index 19 19 Important Some applications can override and control the ExpressKey or Rocker Ring functions For details see Using applications integrated for tablet control...

Page 20: ...if your small finger touches the display screen surface when zooming or scrolling you may trigger an unanticipated right click Note You can simultaneously work with the pen and touch in supporting ap...

Page 21: ...p to bottom See also Navigating with multi touch Enable touch by clicking the box Choose an option to use Windows standard gestures or Wacom gestures The default is to use Windows gestures This is a g...

Page 22: ...n you are done click the CLOSE button to exit the dialog box WORKING WITH MULTIPLE MONITORS When working with Cintiq and additional monitors the screen cursor movement on the monitors will depend on y...

Page 23: ...ols Renaming the tablet in the tablet list SETTINGS AND EXPRESS VIEW Select the Show Express View checkbox on the ExpressKeys tab of the Control Panel to display Express View which allows you to see t...

Page 24: ...es are supported After logging on each user can customize their personal settings in the Control Panel Switching to another user will load the settings for that user Tabs display customizable settings...

Page 25: ...is currently connected All settings shown below the list apply to the selected pen display or tablet Settings can only be viewed or changed for an attached pen display or tablet See also Installing mu...

Page 26: ...talled on your system select the pen display you are working with from the TABLET list 2 Select PRO PEN from the TOOL list Then select the CALIBRATE tab 3 Click CALIBRATE to activate the calibration s...

Page 27: ...gital paint These tools are fully supported in the Wacom driver software They will appear in the TOOL list of the Control Panel after you touch the Cintiq s screen with the tip of the tool The control...

Page 28: ...for a wider range of pressure values in most pressure sensitive applications In some applications a soft pressure setting can make the pen overreact so that slight pressure on the pen will be magnifi...

Page 29: ...eraser sensitivity With your screen cursor positioned over an empty area of the Control Panel press down on the Cintiq s screen with your pen eraser Use the pressure bar to determine how hard you must...

Page 30: ...r to perform a click function CLICK TAP enables the precise placement of your click functions and is the default setting for Tablet PCs Choose RIGHT or LEFT for either right handed or left handed use...

Page 31: ...ilt the pen less at high sensitivity than at low sensitivity Visit the Wacom web site to learn about applications that currently support tilt Drag slider to increase or decrease TILT SENSITIVITY Test...

Page 32: ...mportant Some applications can override and control the ExpressKey functions For details see Using applications integrated for tablet control Choose a function to perform when the key is pressed Expre...

Page 33: ...h Strips are created in a group of two strips called a Screen Touch Strip panel Screen Keys and Screen Touch Strips can be displayed horizontally or vertically on the screen You can customize Screen K...

Page 34: ...ew The rest of the keys initially will be DISABLED Screen Key panel sizes will adjust to the number of assigned keys on the panel The default layout for a Screen Touch Strip panel is a 4 x 2 strip wit...

Page 35: ...een Touch Strip panel 1 Select the name of the panel in the PANELS list 2 Select the functions for each of the two strips from the dropdown menus under TOUCH STRIP ASSIGNMENTS The Touch Strips will di...

Page 36: ...Contents Index Contents Index 36 36...

Page 37: ...a different name 3 Choose a new name if needed then click OK The new name appears in the Panels list To delete an on screen control 1 Select the panel you want to delete from the Panels list and pres...

Page 38: ...vigate and click RIGHT CLICK Simulates a right mouse button click which displays a context menu MIDDLE CLICK Simulates a middle mouse button click DOUBLE CLICK Simulates a double click For easier doub...

Page 39: ...nnot be used to select OK You must use your pen to click on the OK button Enter a name for the keystroke definition The name will be displayed with the respective control or in the Radial Menu as appl...

Page 40: ...up the application switching dialog box with focus on the next open application On Windows 8 systems running Aero Flip 3D will be activated with focus on the next open application When you select PAN...

Page 41: ...released For example you can paint with pressure sensitivity until you reach the brush size that you like You can then press the button and continue painting with the same size brush until the button...

Page 42: ...can adjust the precision setting when assigning this function to a tool button To activate For extensive use toggle on PRECISION MODE by pressing a tool button to which the function has been assigned...

Page 43: ...will act like the eraser in applications that support the ERASE function Default setting for the eraser Sets the screen cursor tracking speed when in mouse mode Sets the screen cursor acceleration wh...

Page 44: ...vary depending on your product model TABLET PC TABLET PC INPUT PANEL Opens the Tablet PC input panel when you press a tool button set to this function JOURNAL Opens Windows Journal TABLET PC DEFINED S...

Page 45: ...itional options The menu closes after you make a selection To close without making a selection click on the X located at the center of the Radial Menu or on a control slice that has no function assign...

Page 46: ...re added the ALL icon changes to ALL OTHER and an application icon is displayed for the newly added application s In the above example application specific settings have been added for the PRO PEN If...

Page 47: ...ons that have not been customized in this manner will use the tool settings for ALL OTHER Tip First customize settings for one application When you feel comfortable with the process you can create mor...

Page 48: ...t tool to the TOOL list simply use the tool on your Cintiq When you select a tool that has been added to the TOOL list the appropriate tab settings for that tool are displayed Any changes you make to...

Page 49: ...support See Support options for information on where to obtain support for your region Testing controls and input tools Support options Obtaining software updates TESTING CONTROLS AND INPUT TOOLS If...

Page 50: ...ect the product you are testing in the TABLET INFO column Use the information shown in the DIAGNOSTICS dialog box when testing your Cintiq and pen Note If a tool button is set to RADIAL MENU or OPEN R...

Page 51: ...IMITY the DEVICE NAME DEVICE TYPE and a DEVICE S N serial number should be displayed Be sure to select the pen display you are testing from the TABLET INFO column 2 Move your tool along the pen screen...

Page 52: ...Verify that the Cintiq is turned on and has sufficient battery charge the Battery Status LED should be green If the Cintiq is connected to a power source make sure the LED is amber indicating that th...

Page 53: ...re capabilities within the application or selected tool before the pen will respond as a pressure sensitive tool Verify that your application supports pressure sensitivity Make sure the USE WINDOWS IN...

Page 54: ...fect Make sure you change the settings for the tool and application that you are using See Application specific settings and Working with multiple tools The pen side switch does not work Be sure you a...

Page 55: ...t the Cintiq from going to sleep The screen cursor jumps back to the previous position when using touch input When not in use place the pen in the pen case or in some other location near the Cintiq Do...

Page 56: ...preferences In the TABLET PREFERENCE FILE UTILITY dialog box click BACKUP and follow the prompts Use the Tablet Preference File Utility to delete the tablet preferences as follows Single user Under MY...

Page 57: ...vailable This manual Serial number See the label on the back of the Cintiq Driver version number Click on the Control Panel ABOUT button Peripheral devices attached to your Cintiq if any The software...

Page 58: ...r Do the Cintiq pen and touch features work with all applications The Cintiq supports general input functions in all applications Pressure sensitivity and eraser functions are also supported in many g...

Page 59: ...aging preferences What is the best way to clean the Cintiq See Caring for the Cintiq How do I change the nib tip of my pen See Replacing the pen nib Where can I obtain spare parts and accessories See...

Page 60: ...ou have problems with your battery please contact Wacom Support See Battery status and Operation Take care to never spill liquids onto the Cintiq or the pen Be especially careful not get the display R...

Page 61: ...nto the barrel of the pen Firmly push the nib until it stops For replacement parts see Ordering parts and accessories Important When not in use place the pen in the pen case or lay it flat on your des...

Page 62: ...om the standard screen select the Settings icon in the Charms bar and then Control Panel from the Settings list From the Windows 8 screen swipe up from the bottom of the screen to display the Task bar...

Page 63: ...r to access the Start screen To set your preferences in Windows 8 Follow any prompts that may appear To back up your preferences click BACKUP under MY PREFERENCES To restore preferences that you had p...

Page 64: ...f the ExpressKeys the Rocker Ring or the Windows Button may be overridden depending on the application An integrated application will control the ExpressKeys Rocker Ring or Windows Button only when th...

Page 65: ...s Any previous settings for those applications may be overridden You are encouraged to back up any existing Wacom Control Panel settings before importing the expert settings You can cancel or continue...

Page 66: ...Support in Asia Pacific except Japan and China Detailed Asia Pacific Limited Warranty policy and product registration may be found online at http www wacom asia To obtain technical support or Warranty...

Page 67: ...eu You can also contact your local dealer distributor or technical support using the appropriate number for your region In Japan visit http store wacom jp You may also contact your local dealer distr...

Page 68: ...he pen eraser These applications take advantage of the eraser in different ways depending on what makes sense for the application ExpressKeys The customizable control keys located on the Cintiq See us...

Page 69: ...hierarchical menu in radial format Each level of the menu consists of eight menu slices which may contain various features and options to choose from You can customize the buttons of your input tools...

Page 70: ...indows 18 Double click adjusting 28 Eraser feel customizing 29 Eraser pressure setting advanced 29 Ergonomics 12 Expert settings importing 65 FAQs Frequently Asked Questions 58 Front view Cintiq 7 Fun...

Page 71: ...ol 48 removing 48 Settings and Express View 23 Software updates 57 Specifications product 66 Tablet renaming in Tablet list 48 Technical support options 57 Testing controls 49 ExpressKeys Rocker ring...

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